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Old 04-11-2021, 09:43 AM   #1
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2021 19' Caravel
Austin , Texas
Join Date: Mar 2021
Posts: 5
Tankless water heater sprung a leak - fix, replace?

We were camping in our 2021 Caravel 19CB and heard water hissing from the tankless water heater...short video here:

https://photos.app.goo.gl/85FsaunLo1eAdH3Z7

The Airstream dealer in Austin, TX has a 3-4 month backlog, so while I wait, wondering if the group feels this is fixable or needs to be replaced? I am hoping under warranty, but have not used the Airstream warranty yet, so unsure.

Thanks!
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Old 04-12-2021, 10:48 AM   #2
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Quote:
Originally Posted by DC-RV View Post
We were camping in our 2021 Caravel 19CB and heard water hissing from the tankless water heater...short video here:

https://photos.app.goo.gl/85FsaunLo1eAdH3Z7

The Airstream dealer in Austin, TX has a 3-4 month backlog, so while I wait, wondering if the group feels this is fixable or needs to be replaced? I am hoping under warranty, but have not used the Airstream warranty yet, so unsure.

Thanks!
Hi DC-RV,*

Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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