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Old 10-27-2018, 01:56 PM   #101
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2017 28' International
Virginia Beach , Virginia
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I went through three OEM boards on my 2017 International. Finally put a Dinosaur in - works like a charm.
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Old 11-13-2018, 06:59 AM   #102
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This is why I love forums. Also why doesn’t airstream just buy the Dino boards and fix the problem? I, like others, just dropped a pile of cash for an AS why not fix these little niggling bits and call it a day? They could probably build order these for 50 bucks a piece.


Thanks for the heads up. Next up I’m gonna go through and check all screws and connections

I guess this will be my first mod.

I’ll add I’m no stranger to tinkering or modifying, my last dirt bike purchase became a mod fest of 2/3000 dollars worth of stuff, however that was all nice to have stuff not necessary to have, like in this case.

What else do I need to be looking for?
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Old 12-11-2018, 12:24 PM   #103
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2019 22' Sport
Santa Fe , New Mexico
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Cool 3rd trip COLD SHOWERS 2019 Sport 22FB

Thanks for your water heater/striker board failure post. Our water heater failed on our 3rd trip in our new 2019 Sport 22FB. Cold showers in the Florida Keys in December were tough but not tolerable in below freezing temperatures on our return journey back to Santa Fe, New Mexico. Shame on Airstream for not doing proper quality control on the water heater components.

Worrisome that the replacement will only mean more cold showers in the middle of another 4 thousand mile plus round trip. Why canít Airstream do a recall and upgrade to Dinosaur striker board?

I wonít be recommending Airstream to anyone.

Burrr... in Mississippi,

Kat & Art
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Old 01-13-2019, 10:31 AM   #104
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2008 23' International
Keremeos , British Columbia
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Bad Atwood water heater circuit board

Our 2nd board just went after 30 hours of use on gas (We don't leave the water heater on all day) Now we are boondocking on the Arizona desert with our 8 month old trailer with cold water.
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Old 01-13-2019, 11:18 AM   #105
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2019 27' Globetrotter
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From reading this forum I guess I should go ahead and get a Dinosaur board on order. My trailer is supposed to come off assembly line tomorrow.

Do I need any mounting hardware or is a direct swap of the board.

Thanks

Dave
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Old 01-13-2019, 12:11 PM   #106
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2017 27' International
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Installing a Dinosaur board is about as easy as it can get.

For my 2017 International 27FB's 6-gallon Atwood water heater--and I gather for any Atwood that has 4-pin plus 6-pin cables on its igniter board--the replacement is Dinosaur's UIB-64. The board comes with a mounting adapter plate, a plastic cover, and mounting screws and nuts--everything you need.

I did this job last week. Installation took me only a few minutes, with nothing more than a small nut driver and a pocket knife (to pry the cables off the Atwood board). The Dinosaur mounting plate fits the Atwood screw holes perfectly. Plug in the wires and you're done.

Note: when doing the swap, use the shorter screws that Dinosaur supplies rather than the longer ones used by Atwood. Because of differences in the thicknesses of the two boards, the longer screws might press against the tank if used with the Dinosaur board.
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Old 01-14-2019, 08:52 AM   #107
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Blue Sky Ranch , Texas
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Quote:
Originally Posted by bolerama View Post
Our 2nd board just went after 30 hours of use on gas (We don't leave the water heater on all day) Now we are boondocking on the Arizona desert with our 8 month old trailer with cold water.
Be sure you save the OEM striker board AND the Dino purchase receipt. Then call or email Airstream customer service and ask them for a refund on the Dino board since the OEM board was under warranty. Don't let anyone talk you into another OEM board swap. I went through 4 before the Dino. OEM boards are trash.
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Old 01-26-2019, 06:35 PM   #108
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2018 22' Sport
League City , Texas
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No red light at Water Heater Switch

New-to-us 2018 Sport 22FB de-winterization and shake out trip complete in Galveston.

Only go/no-go issue: WATER HEATER INOP

Troubleshooting: Good propane (stove & furnace ops normal), good DC power (lights ops normal), good AC power (microwave ops normal), good water to trailer. H2O valves all correctly set. T/P valve bleed off checked. No luck bypassing thermal cutout. Red light at Water Heater switch never comes on when turned on. Water heater makes no attempt to light off. Suspect bad circuit board. Ordering Dino Board. Will report back.

FWIW, we never checked water heater at dealer because it was already winterized (Dec in Columbus, OH). Emailed Haydocy Airstream (purchased it there used) who said call Coach-Net. Coach-Net and Airstream Customer Service were polite but never mentioned the circuit board issue. They referred me to local AS dealer in Katy, TX which has a 2-month wait for service.

Appreciate everyone on airforum for sharing your expertise. I doubt this will be the last time I leverage your shared wisdom.

See you on the road soon!
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Old 01-27-2019, 11:19 AM   #109
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Keremeos , British Columbia
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Update....
received a new board from Airstream. It's from a different manufacter (not from Zhandong). Airstream said there are having problems with the old boards. At first it didn't fire up. I thought I got another bad board. After about 10 seconds it fired up. So far I have been running gas only with no issues for 3 days. I will update this thread if it fails.
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Old 02-20-2019, 05:13 PM   #110
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2018 22' Sport
League City , Texas
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Quote:
Originally Posted by GasStream View Post
New-to-us 2018 Sport 22FB de-winterization and shake out trip complete in Galveston.

Only go/no-go issue: WATER HEATER INOP

Troubleshooting: Good propane (stove & furnace ops normal), good DC power (lights ops normal), good AC power (microwave ops normal), good water to trailer. H2O valves all correctly set. T/P valve bleed off checked. No luck bypassing thermal cutout. Red light at Water Heater switch never comes on when turned on. Water heater makes no attempt to light off. Suspect bad circuit board. Ordering Dino Board. Will report back.

FWIW, we never checked water heater at dealer because it was already winterized (Dec in Columbus, OH). Emailed Haydocy Airstream (purchased it there used) who said call Coach-Net. Coach-Net and Airstream Customer Service were polite but never mentioned the circuit board issue. They referred me to local AS dealer in Katy, TX which has a 2-month wait for service.

Appreciate everyone on airforum for sharing your expertise. I doubt this will be the last time I leverage your shared wisdom.

See you on the road soon!
Update: Dinosaur board installed. H2O heater works! A couple highlights: 1) Had to set the pin jumpers correctly on the new board. Mine were initially set for a 10-pin vs 6-pin connection and had to be adjusted. Follow instructions that come with the board. 2) While checking connections at the H2O heater switch I discovered all wires were very loose. Secured and checked connectivity to the H2O heater with a multimeter.

Thanks again to all who share their knowledge via this forum. You may just turn me into a DIYer yet.
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Old 02-27-2019, 11:12 PM   #111
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after three board failures , we went with Dinosaur's UIB-64.
after 1 year no issues.

BTW, after many calls, emails and letter to atwood and airstream, i still cant my money back after sending them the last bad hw heater board.
Atwood sucks and lies and claims nothing was received
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Old 03-18-2019, 10:20 PM   #112
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2018 22' Sport
League City , Texas
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Quote:
Originally Posted by GasStream View Post
Update: Dinosaur board installed. H2O heater works! A couple highlights: 1) Had to set the pin jumpers correctly on the new board. Mine were initially set for a 10-pin vs 6-pin connection and had to be adjusted. Follow instructions that come with the board. 2) While checking connections at the H2O heater switch I discovered all wires were very loose. Secured and checked connectivity to the H2O heater with a multimeter.

Thanks again to all who share their knowledge via this forum. You may just turn me into a DIYer yet.


Update: Airstream refunded us for full purchase price of the dinosaur board.
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Old 03-18-2019, 10:25 PM   #113
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after one year still no refund from the OEM or airstream

who did you speak to at AS?
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Old 03-19-2019, 12:29 PM   #114
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Quote:
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after one year still no refund from the OEM or airstream

who did you speak to at AS?
Refund processed by Michael Varno at Airstream Owner Relations. mvarno@airstream.com

He was very helpful!
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Old 03-21-2019, 12:46 PM   #115
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yes . same person i was emailing in sept 2018. still no money back
the OEM lost my last bad board and AS will not give me a refund without the board or proof they have it

im stuck

i will never by a dometic product again!!!
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Old 03-21-2019, 11:27 PM   #116
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Well I guess we’ll see, I’ll test that theory in May. I have an appointment at the factory (for a different problem) and I will present my dead board to them in person, maybe it will help with the gas on my 700 mile round trip.
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Old 03-22-2019, 08:20 AM   #117
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Clayton , Georgia
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Quote:
Originally Posted by keweenawbee View Post
Well I guess weíll see, Iíll test that theory in May. I have an appointment at the factory (for a different problem) and I will present my dead board to them in person, maybe it will help with the gas on my 700 mile round trip.

Let us know how that goes. I replaced our board sometime last year, still have the original one. Will be going up to JC in Sept for unrelated work. I'll have to dig up the receipt for the dinosaur board to show them.
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Old 03-22-2019, 05:16 PM   #118
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I just sent another note to Michael Varno at Airstream Owner Relations.

TWO dometic board failures
dometic paid for one( the 1st failure)
claim to have never received the second, even though they gave me a WO/RO #

Dometic has also lost many customer items during their office move in 2017/2018

i asked As the pay me back as dometic is useless
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Old 04-16-2019, 10:44 PM   #119
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2019 25' Flying Cloud
Helena , Montana
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Unhappy

Mine worked at least once during the overnight at the dealer... after seeing these threads I pointedly asked about it and was told that it was a bad batch and things would be fine...

Well... I checked it out and it was working, fired a couple times. Unfortunately I subsequently used the electric dual mode afterwards not realizing that the gas ignitor fault wouldnít show up when doing that.

Of course the following weekend for the first trip and it doesnít work.

I donít like to buy cheap disposable landfill(-er) and always buy fewer quality items when possibleólike many on this forum. To have utter trash bolted on this trailer is disgraceful to the craftsmen who developed the skill and care to set all those rivets.

Given that of course I am not going to waste my time with more garbage parts to throw in the dump. I just ordered a Dino board, Im thankful for all those on this forum and the others that use it and took the time to report it as a superior solution.
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Old 04-16-2019, 10:53 PM   #120
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dont waste your time or effort with dometic or AS HQ

after the 2nd board died neither one will refund me the cost after more than 1 year in phone calls and email

very poor support from BOTH OEM's
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