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Old 08-18-2013, 07:11 PM   #1
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Newbie needs help with water heater

So, I just got home with my brand new, 2014 Flying Cloud 25FB. We spent the night in her at the dealer and then drive her home the next day. Since returning home, I cannot get the water heater to come on. I have checked all of the fuses and the GFI and there does not seem to be a problem there. I disconnected the battery with the battery disconnect switch before leaving the dealer. it was working fine before we left. My batteries are fully charged. Can anyone help?
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Old 08-18-2013, 07:34 PM   #2
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Is the propane valve all the way open?
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Old 08-18-2013, 07:38 PM   #3
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I would make sure your battery disconnect switch is turned ON or "In Use". You can verify that the switch is ON or in the "In Use" position by unhooking shore power and if it is ON, you will see that the red light is on.

Normally, there is no need to disconnect the battery unless your are storing it for periods of time or working on electrical components, such as changing your converter or batteries.
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Old 08-18-2013, 07:42 PM   #4
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I would make sure your battery disconnect switch is turned ON or "In Use". You can verify that the switch is ON or in the "In Use" position by unhooking shore power and if it is ON, you will see that the red light is on.

Normally, there is no need to disconnect the battery unless your are storing it for periods of time or working on electrical components, such as changing your converter or batteries.
Or you can just check if you switch on a light!
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Old 08-18-2013, 07:44 PM   #5
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The propane is on and I have made sure that the disconnect switch is also on. I turned it off to familiarize myself with how it works.
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Old 08-18-2013, 07:50 PM   #6
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Are you hooked up to water or is the water pump turned on?
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Old 08-18-2013, 07:54 PM   #7
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I am hooked up to water
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Old 08-18-2013, 07:58 PM   #8
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One time I had a similar problem and it helped when I turned on all burners on the stove for 10sec or so. That was however with a previous AS that didn't have the electric water heater option.
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Old 08-18-2013, 08:03 PM   #9
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Have you checked to see if you have hot water. The water heater will not come on if it is full of hot water.

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Old 08-18-2013, 10:53 PM   #10
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I have not checked to see if I have hot water. Will do so in the morning. It was in the high 90s today so I guess it is possible that the water from the faucet on my house was already heated before it entered the trailer.
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Old 08-19-2013, 03:39 AM   #11
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I had this problem once and the folks here told me to check the blade connectors under the outside cover of the water heater/exhaust area. Sure enough, one of them wasn't connected. Have a look there and see of one hasn't slipped off. Good luck!
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Old 08-19-2013, 04:16 AM   #12
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I had this problem once and the folks here told me to check the blade connectors under the outside cover of the water heater/exhaust area. Sure enough, one of them wasn't connected. Have a look there and see of one hasn't slipped off. Good luck!
YEP.....

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Old 08-19-2013, 05:29 AM   #13
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YEP.....

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Nice graphic there, Bob!!
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Old 08-19-2013, 05:36 AM   #14
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Nice graphic there, Bob!!
You can find anything on the cyberweb.

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Old 08-19-2013, 06:57 AM   #15
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Thanks Everyone! When I woke up this morning the water heater came on perfectly. I suppose the water in the line was too hot.
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Old 08-19-2013, 08:04 AM   #16
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At first I was a little confused with the hot water switches in the bathroom as it was not clear as to the on/off position. Also do not have both the electric and propane on at the same time.
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Old 08-19-2013, 08:47 AM   #17
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At first I was a little confused with the hot water switches in the bathroom as it was not clear as to the on/off position. Also do not have both the electric and propane on at the same time.
I think they are designed to be used in both gas and electric modes together for quick heating or recovery. We have used it that way, the gas shuts off when the water is hot, can't tell what the electric is doing. We shut them both off at night or when gone for awhile.

But why not turn both on at the same time?

doug
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Old 08-19-2013, 11:16 PM   #18
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Yes, you can use both electric and propane at the same time. This reduces the heating time in half. Good idea to use the propane every once in a while to prevent bugs and spider webs from accumulating.
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Old 08-27-2013, 07:33 PM   #19
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Looking @ the photo posted by Robert Cross can anyone tell me where the electric water heater element is located?

Thank you
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Old 08-27-2013, 08:33 PM   #20
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Looking @ the photo posted by Robert Cross can anyone tell me where the electric water heater element is located?

Thank you
Electric element inside AS cabinet. You may be able to remove panel to access, most likely will have to pull the WH out "a bit" to get access.. At least on our 34 footer.
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