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03-03-2018, 10:15 AM
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#1
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1 Rivet Member
2018 30' Classic
Arlington
, TX
Join Date: Feb 2018
Posts: 6
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Hot Water Heater in a 2018 Classic
Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.
We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.
Anyone have any suggestions on how to fix the problem?
Thank you,
Montanachick
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03-05-2018, 11:35 AM
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#2
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1 Rivet Member
2018 30' Classic
Arlington
, TX
Join Date: Feb 2018
Posts: 6
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Alde hot water heater on 2018 Classic
Montanachick again. We have been in touch with our dealership the past couple of days and talking to them this morning they received as ervice bulletin #173, which applys to Airstream 30 and 33 Classics built between 1-31-17 and 11-2-17, serial number ranges 538263-542982.
The bulletin states that these airstreams built with in the above period have possibly been wired wrong. In our case it is wired wrong. The wires need to be switched on Port 3 behind the Firefly system.
Check out the bulletin for more details.
montanachick
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09-21-2018, 02:10 AM
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#3
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2 Rivet Member
Phoenix
, Arizona
Join Date: Sep 2018
Posts: 20
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Same issue .......please help anyone
Quote:
Originally Posted by montanachick
Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.
We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.
Anyone have any suggestions on how to fix the problem?
Thank you,
Montanachick
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09-21-2018, 11:25 AM
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#4
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Airstream Ambassador
Jackson Center
, Ohio
Join Date: Feb 2017
Posts: 742
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Quote:
Originally Posted by montanachick
Is anyone else having problems with their hot water heater? We are on the Alde system. We did a short trip in December and it worked fine.
We stopped at an Airstream dealership yesterday because it wasn't working. The service manager bled the system and we had instant hot water. We were told that the radiant heat had to be on and he said you do not need to have the radiant heat on.After bleeding the system it worked and the radiant heat was not on. We are very confused right now. Sometimes we have hot water and sometimes we don't . We definitely have it if we put the shower booster on (switches to gas when the booster is on). If we take it off the shower booster we loose the hot water.
Anyone have any suggestions on how to fix the problem?
Thank you,
Montanachick
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Hi montanachick,*
We're very sorry to learn about the issue you are having. If you are still having issues, please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.
You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*
Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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09-21-2018, 11:28 AM
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#5
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Airstream Ambassador
Jackson Center
, Ohio
Join Date: Feb 2017
Posts: 742
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Quote:
Originally Posted by bradjenkins
Same issue .......please help anyone
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Hi bradjenkins,*
We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.
You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*
Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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09-21-2018, 01:15 PM
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#6
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4 Rivet Member
2018 30' Classic
Ivins
, Utah
Join Date: Aug 2009
Posts: 424
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Just to answer one of your questions... you do not have to have radiant heat on to get hot water. On the main page of the main firefly panel are two buttons- one for water heater, one for radiant heat. Only the water heat needs to be on for hot water. The shower boost button will give you additional hot water for showers.
The radiant heat button simply circulates heating fluid to the room radiators.
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12-29-2018, 04:03 PM
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#7
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4 Rivet Member
2018 22' Sport
Airstream Coach - Other
ancramdale
, New York
Join Date: Sep 2011
Posts: 294
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water heather
22 ft2018 safari sport bambi..just noticed that when i turn on the hot water heater it drips a steady drip ...that red plug was a bit out,puched it back in place,still drips ?????will try to post photoits on the side of the release valve,the one you pop uo when draining the tank
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12-29-2018, 04:11 PM
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#8
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Rivet Master
2016 30' Classic
Hinckley
, Ohio
Join Date: Sep 2009
Posts: 907
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Hot Water Heater in a 2018 Classic
I would lift the lever on the relief valve and let it snap back down. This clears it out and reseats it.
The red ring is only a female thread protector.
__________________
My budget won't stop me from buying something online that I don't need, but the threat of getting promotional
emails every day for the rest of my life just might!
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12-29-2018, 04:19 PM
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#9
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4 Rivet Member
2018 22' Sport
Airstream Coach - Other
ancramdale
, New York
Join Date: Sep 2011
Posts: 294
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Quote:
Originally Posted by Bigventure
I would lift the lever on the relief valve and let it snap back down. This clears it out and reseats it.
The red ring is only a female thread protector.
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thanks... i will try.i can do that... when daylight comes...but i still can not post photos successfully!
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12-29-2018, 05:11 PM
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#10
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Why does hot water need a heater? 😂
Bob
🇺🇸
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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12-29-2018, 05:14 PM
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#11
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Quote:
Originally Posted by ROBERT CROSS
Why does hot water need a heater? [emoji23]
Bob
[emoji631]
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The same reason you put toast in a toaster. [emoji3]
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12-29-2018, 05:21 PM
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#12
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Rivet Master
2007 22' International CCD
Corona
, California
Join Date: Jul 2013
Posts: 9,180
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Actually, I generally put bread into a toaster first. Then it produces toast...
Yeah, pedantic darn Engineer type.
The glass is too big.
__________________
Rich, KE4GNK/AE, Overkill Engineering Dept.
'The Silver HamShack' ('07 International 22FB CCD 75th Anniversary)
Multiple Yaesu Ham Radios inside and many antennae sprouting from roof, ProPride hitch, Prodigy P2 controller.
2012 shortbed CrewMax 4x4 Toyota Tacoma TV with more antennae on it.
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12-29-2018, 05:23 PM
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#13
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Quote:
Originally Posted by SteveSueMac
The same reason you put toast in a toaster. [emoji3]
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Yes... but I don't put bread that's already toast in a toaster, why would you have to heat hot water in a water heater if it's already hot. 🥴
Ahhh, it's a hotter water heater, got it.😉
Bob
🇺🇸
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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12-30-2018, 02:14 AM
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#14
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Rivet Master
2012 27' Flying Cloud
W
, New England
Join Date: Oct 2012
Posts: 7,402
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Surely you both saw the irony in my comment?
(A perfect response here would be, Yes I did - and don’t call me Shirley!)
[emoji3]
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12-30-2018, 05:27 AM
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#15
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"Cloudsplitter"
2003 25' Classic
Houstatlantavegas
, Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Of course...but this IS the AS Forums after all where...
“Nothing is so disappointing as unappreciated sarcasm.” 😉
RLC
Bob
🇺🇸
__________________
I’m done with ‘adulting’…Let’s go find Bigfoot.
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12-31-2018, 06:25 AM
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#16
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4 Rivet Member
2018 22' Sport
Airstream Coach - Other
ancramdale
, New York
Join Date: Sep 2011
Posts: 294
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Quote:
Originally Posted by Bigventure
I would lift the lever on the relief valve and let it snap back down. This clears it out and reseats it.
The red ring is only a female thread protector.
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i did and it worked...popping up the lever let out a gush of water,i let it run a bit then snapped back down..... it worked..
thank you very much M.V
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12-31-2018, 06:51 AM
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#17
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Rivet Master
2016 30' Classic
Hinckley
, Ohio
Join Date: Sep 2009
Posts: 907
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Glad to here it was only debris under the seat. You can also do this to renew the air cushion with in the tank.
__________________
My budget won't stop me from buying something online that I don't need, but the threat of getting promotional
emails every day for the rest of my life just might!
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01-01-2019, 08:23 AM
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#18
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1 Rivet Member
2018 30' Classic
Arlington
, TX
Join Date: Feb 2018
Posts: 6
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Update on having hot water!
Montanachick here,
Sorry for not posting this before now but we finally figured out what was happening with the hot water button! After talking to Spencer at Alde, we figured out that the reason we were not getting hot water was because the circulating pump was consistently. When the system is being filled with glycol, the pump needs to be on to get it through the system. Unfortunately, it was never switched over to the other button (forget what it's called). As soon as we switched it over we had hot water in 10 minutes! The circulating pump should only be on when the heat comes on.
Happy New Year to one and All !!!
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02-04-2019, 10:29 AM
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#19
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2 Rivet Member
2018 25' Flying Cloud
St James
, New York
Join Date: Aug 2017
Posts: 34
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Hi I have a 2018 flying cloud my question can i turn on my hot water tank when only using city water, not from fresh water tank....tks
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05-04-2019, 08:28 AM
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#20
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4 Rivet Member
2018 22' Sport
Airstream Coach - Other
ancramdale
, New York
Join Date: Sep 2011
Posts: 294
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propane.....hot water tank
i just had my propane tanks filled,now i can not get any hot water,i heather kicks on,red light goes off system shuts down???????why??it worked perfectly fine till i filled the propane tank.?????help!!!!
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