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11-18-2012, 06:34 PM
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#1
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1 Rivet Member
2002 31' Classic
Caledon
, Ontario
Join Date: Jun 2007
Posts: 18
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Moen faucet replacement
I have a 2002 AS Classic and the Moen faucet over the kitchen sink needs replacing. Turning it off is the problem -- to do so we have to push down near the base of the handle instead of the handle itself. Also, the hand sprayer has cracked and leaks when the faucet is turned on.
Any suggestions on a replacement? A newer model Moen? A different brand?
We're not really do-it-yourselfers so we'll probably try to get it fixed at Camping World or RV dealership.
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11-18-2012, 06:41 PM
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#2
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Rivet Master
Commercial Member
1993 34' Excella
York
, South Carolina
Join Date: Jan 2010
Posts: 3,417
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Sieve, any quality faucet should work and any plumber should be able to replace it for you. It is a standard household fixture requiring standard household plumbing.
Good luck.
John
__________________
John
WBCCI #268 Palmetto State Airstream Club 22
Region 3 Past President....come with us, you will like it.
Go often to the house of a friend, for weeds choke the unused path........Emerson
Are you kind?..... Uncle John's Band
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11-18-2012, 06:50 PM
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#3
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4 Rivet Member
1955 22' Flying Cloud
mapleton
, Utah
Join Date: Oct 2011
Posts: 464
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If the faucet is basically solid you can rebuild inexpensively with a parts kit available from most any plumbing supply. Did mine this year and as I recall all I needed was an allen wrench and a screwdriver. Easy.
tim
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11-18-2012, 06:55 PM
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#4
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Rivet Master
2007 30' Classic
Oswego
, Illinois
Join Date: Jul 2010
Posts: 13,669
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I think that faucet utilizes a "cartridge" type mechanism. You can find the cartridge at Ace or any of the big box stores, I believe.
__________________
-Rich-
"If the women don't find you handsome, they should at least find you handy." - Red Green
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11-18-2012, 07:05 PM
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#5
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Rivet Master
2013 25' FB Flying Cloud
2011 23' FB Flying Cloud
Branson
, Missouri
Join Date: Apr 2004
Posts: 734
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Before you do anything, I would call Moen.
Most of their newer products carry a lifetime guarantee.
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11-18-2012, 07:07 PM
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#6
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2 Rivet Member
1998 30' Limited
garden Ridge
, Texas
Join Date: Oct 2006
Posts: 42
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Try contacting Moen directly. You might be surprised what the will provide for FREE, particularly if you are the original owner.
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11-18-2012, 07:13 PM
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#7
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4 Rivet Member
1994 30' Excella
Truckee
, California
Join Date: Jan 2012
Posts: 261
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Although they don't advertise it, Moen supplies repair parts at no charge if you're the original owner (part of their lifetime warranty). If your not the original owner you'll have to pay for the parts. This was my experience on a kitchen faucet in our home and may not be the same for your AS.
We replaced our Airstream faucet with this one from IKEA
TÄRNAN Single lever kitchen faucet - chrome plated - IKEA
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11-18-2012, 07:48 PM
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#8
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Rivet Master
2011 25' FB Flying Cloud
Peculiar
, Missouri
Join Date: Aug 2010
Posts: 531
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Sieve, I agree with the others. Before you call Moen, take a look at the underside of the faucet. Look at the hose connections, take some pictures of the different connections and the top. If you have the literature that would help. If not, look at the parts list on Airstream's website, they are under the Service submenu.
Moen is really good in their support. I've recently noticed that they offer lifetime warrantees on their products.
Repairing Moen products is easy, and it is a good starting DIY project.
Good Luck
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11-18-2012, 08:42 PM
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#9
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Site Team
1974 31' Sovereign
Ottawa
, ON
Join Date: May 2008
Posts: 11,219
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As others have said, Moen is not a throw-away product. Their telephone help line is fabulous, as is their dealer support.
Take your time, you'll get it fixed.
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11-19-2012, 10:16 AM
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#10
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Wise Elder
2010 30' Classic
Vintage Kin Owner
South of the river
, Minnesota
Join Date: Dec 2009
Posts: 4,169
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The Moen faucet that comes standard in newer Classics retails for around $200. The sprayer feature and aesthetics are both worthwhile. They are worth fixing.
__________________
To learn to see below the surface, you must adjust your altitude
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11-19-2012, 06:05 PM
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#11
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4 Rivet Member
1972 31' Sovereign
Fort Bragg
, North Carolina
Join Date: Jun 2011
Posts: 278
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We replaced our 39 yo Moen with and AquaSource, single handle pull-out faucet. Our Moen was worn out with the brass inners were frozen and shot. But what a product!
The cost was a little cheaper. We love the spray handle being able to pull out and have a setting to increase the flow while working in either sink.
You do need clearance underneath the sink for the weighted faucet hose to retract freely into. I didn't look for the Moen brand of this style, but we are very pleased with this. Will it last as long as the original Moen, we hope to find out.
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11-20-2012, 06:00 AM
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#12
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1 Rivet Member
2002 31' Classic
Caledon
, Ontario
Join Date: Jun 2007
Posts: 18
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Ordered Parts from Moen
Thank you everyone, for all the suggestions. We called Moen while on the road yesterday and they were very helpful. They going to send us a replacement parts kit to a campground we're booked into in Arizona. Since we're the lifetime owners of the AS it's free. Just have to pay a small shipping charge. I'll let you know how it turns out.
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11-20-2012, 06:25 AM
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#13
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2 Rivet Member
2008 25' Classic
Sometimes it's Heaven
, USA
Join Date: Mar 2009
Posts: 63
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Relacement of a moen cartridge is not difficult BUT if you can find someone with a "Moen Cartridge puller" tool it will make the process MUCH easier..... It is a $25 little tool and if you ask around some tool geek like myself will have one..... also don't forget to pull the little "D" clip that holds the cartridge in....You wouldn't be the first to forget to take it out before trying to pull the cartridge.....
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11-23-2012, 07:29 AM
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#15
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1 Rivet Member
2002 31' Classic
Caledon
, Ontario
Join Date: Jun 2007
Posts: 18
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Thanks to everyone again for their suggestions. The replacement parts from Moen arrived at the campground and were easy to replace even for a non-DIY-er like me. The faucet is working great.
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11-23-2012, 04:50 PM
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#16
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Site Team
1974 31' Sovereign
Ottawa
, ON
Join Date: May 2008
Posts: 11,219
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Glad to hear it all worked out, sieve.
Moen comes through once again!
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11-25-2012, 03:33 PM
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#17
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Rivet Master
2011 25' FB Flying Cloud
Peculiar
, Missouri
Join Date: Aug 2010
Posts: 531
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That's great news! Good luck with the rest of your trip
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11-25-2012, 06:20 PM
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#18
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Master of Universe
2008 25' Safari FB SE
Grand Junction
, Colorado
Join Date: Sep 2007
Posts: 12,711
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A common reason the sprayer cracks is the cheap plastic it is made from and not draining the water out of it when winterizing. I managed to forget that the 2nd time I winterized. If you use antifreeze in the lines, be sure to run it through the sprayer as well as the faucet.
Glad to hear you got it fixed. And thanks to those who mentioned the lifetime warranty. I didn't know of that.
Gene
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11-25-2012, 08:11 PM
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#19
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4 Rivet Member
2000 34' Excella
Tucson
, Arizona
Join Date: Apr 2006
Posts: 375
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Glad to hear you called Moen. I installed one in my rig 5 years ago and it developed a leak. I tried to fix it and could not get an E-clip back on. I threw all the parts in a 1 gallon zip lock bag and mailed it to them. They sent me a brand new one back. Excellent customer service and they back their products.
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