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Old 09-21-2021, 02:53 PM   #1
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1977 29' Ambassador
El Paso , TEXAS
Join Date: Oct 2019
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Inland RV Issues

Wondering if anyone has a way or was successful with contacting Inland RV lately? I ordered a Fresh Water Tank on 9/7/21, was invoiced and charged. I have yet to get any update on tracking/shipping. I have sent numerous emails on the contact site and today my email continues to be rejected. Anyone have a contact or number other than the 1-800-877-7311? I'm a bit concerned that I have not gotten any information from them. Any help would be much appreciated!
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Old 09-21-2021, 03:36 PM   #2
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Contact that State Attorney General of CA, base on all the discussions on the forums about other folks dealing with them, you're going to need them.

Good luck,
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Old 09-21-2021, 03:50 PM   #3
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Hi

..... contact your credit card company and get the charge canceled ....

Bob
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Old 09-21-2021, 08:19 PM   #4
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1962 28' Ambassador
1961 19' Globetrotter
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They have been struggling (seriously) with customer service for several years now. The previous owner passed away, newer ownership and many a thread like this. It's unfortunate as the aren't that many businesses to get these items from. Try Vintage Trailer Supply, Out of Doors Mart.
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Old 09-22-2021, 07:42 AM   #5
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1977 29' Ambassador
El Paso , TEXAS
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Thanks everyone, submitted a complaint to BBB. saw others there, wish I would have checked there first. Will contact my bank and probably also contact the Attorney General of CA and just see where all this goes, what a big bummer, can't even believe they are still up and running online orders, taking money. I will update this thread once I get something back from anyone.
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Old 09-23-2021, 01:00 PM   #6
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1977 29' Ambassador
El Paso , TEXAS
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Update! My fresh water tank showed up at my RV repair place yesterday! Got a call yesterday evening saying they got it and bring in my trailer. I went today and saw the box, did not open it yet, pretty big and they had several things going on. I still a have had no feedback from Inland RV, I probably won't be doing business with them again. Just very grateful my tank arrived and I can move forward.
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