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Old 08-09-2018, 12:53 PM   #1
Ruffin It
 
2018 30' Classic
Tryon , North Carolina
Join Date: Jul 2017
Posts: 10
Fresh Water Level Inaccurate.

2018 Classic 30' - After sanitizing and draining my fresh water holding tank, the level shows accurate until it reaches 35% then stays there even while the tank drains out empty. Is there a reset or fix for this.
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Old 08-09-2018, 03:38 PM   #2
"Cloudsplitter"

 
2003 25' Classic
Houstatlantavegas , Malebolgia
Join Date: Jun 2007
Posts: 20,000
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Welcome Aboard 👍

Our gauges still work in our '03 Classic.
But it did take awhile to learn/guesstimate when exactly we would run out of FW...it could show red for up to four days. 🙄
We finally learned to depend on the water pump, when it wouldn't shut off we knew we needed to fill-up.😂
The black & grey gauges we managed to keep working with a thorough fill & flush after each trip.
I've found it best to not dump the black without driving 100mi or so to really mix the crap up. SFSG.

The GEO METHOD helps also.

Bob
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Old 08-09-2018, 04:03 PM   #3
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2016 28' International
2015 28' International
2013 28' International
Las Vegas , Nevada
Join Date: Nov 2016
Posts: 234
You are in warranty, take it in! It is not easy to re-calibrate the new system.
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Old 08-10-2018, 01:34 PM   #4
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Quote:
Originally Posted by PLane View Post
2018 Classic 30' - After sanitizing and draining my fresh water holding tank, the level shows accurate until it reaches 35% then stays there even while the tank drains out empty. Is there a reset or fix for this.
Hi PLane,

Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

Thank you.
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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Old 08-10-2018, 01:37 PM   #5
Half a Rivet Short
 
2017 30' Classic
2022 Interstate 24X
Carlisle , Pennsylvania
Join Date: May 2017
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Quote:
Originally Posted by PLane View Post
2018 Classic 30' - After sanitizing and draining my fresh water holding tank, the level shows accurate until it reaches 35% then stays there even while the tank drains out empty. Is there a reset or fix for this.
Hi

Does it still do it after a ride around the block? Sometimes these gizmos hang up and need a bit of a shake to come loose.

Bob
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Old 08-11-2018, 07:16 AM   #6
Ruffin It
 
2018 30' Classic
Tryon , North Carolina
Join Date: Jul 2017
Posts: 10
Thanks for the feedback. I have not moved the Airstream yet but did wonder if that would maybe free up the level indicator. As suggested I have reached out to Airstream customer support to see what they have to offer.

Thanks....
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