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Old 08-26-2017, 08:05 AM   #1
CEG
1 Rivet Member
 
2017 25' International
Port St Lucie , Florida
Join Date: Jun 2017
Posts: 11
Zip Dee Relax Awning Problem

Good morning all,
I have a problem with the awning on my 2017 25FB closing properly. When the awning gets to within 8-12 inches of full closure it stops. I have to open it a few inches then close again, it then closes normally. Has anyone else experienced this issue? BTW, when I took it back to the dealer for this problem, the awning performed flawlessly!!

Thanks in advance .....
Chuck
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Old 08-26-2017, 08:08 AM   #2
Half a Rivet Short
 
2017 30' Classic
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 10,016
Hi

I've had mine do that once. It's run fine all the rest of the time.

Bob
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Old 07-06-2018, 05:14 PM   #3
Linkís Travels
 
2002 25' Safari
1999 35' XL 350 w/slide
LINCOLN , Nebraska
Join Date: Jul 2014
Posts: 141
I was told by a GM at Airstream Adventures Nothtwest that you need maximum power (voltage) when you are opening or closing the auto awning. Make sure spouse is not running airconditioner, microwave, electric heater or another strong voltage pull appliance when you use the awning.
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Old 07-06-2018, 06:13 PM   #4
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2017 30' International
Broomfield , Colorado
Join Date: Apr 2009
Posts: 2,997
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Mine does that too. I have a full lithium power system and always have a very healthy 13.2 - 13.5 volts supplied to the awning - so it is not a low power issue.

I believe the sensors get confused as to where they are in the process and send a signal to early to cut power when they think they the awning is fully closed.

As you've noted opening a bit then closing back again does the job / resets the sensors.
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Old 07-07-2018, 08:44 AM   #5
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Oak Harbor , wa
Join Date: Mar 2015
Posts: 68
Same problem occasionally

We have the Relax power awning as well. We use it often, and have twice experienced the partial closure. Opened it slightly then resumed action to full closed position.
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Old 07-07-2018, 11:22 AM   #6
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2016 27' International
Sherwood Park , Alberta
Join Date: Jul 2017
Posts: 672
I also have a sense this is related to power. I have had this happen on a couple of occasions when retracting the awning while on battery power, even though our batteries are fully charged. I have yet to ever have this happen when we are plugged in.
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Old 07-28-2018, 07:29 AM   #7
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2017 28' International
Virginia Beach , Virginia
Join Date: Jul 2016
Posts: 401
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It has happened to us since the trailer was new almost 2 years ago. Weíre going back to the factory next month for two year warranty visit. Itís on my list so Iíll let everyone know how they deal with it. I suspect itís a sensor adjustment. Other than that quirk it works fine.
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Old 08-20-2018, 05:19 AM   #8
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2018 30' Classic
Callao , Virginia
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http://www.airforums.com/forums/f442...re-185765.html
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