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Old 08-12-2023, 12:13 PM   #21
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Also, my experience is that Zip Dee awnings are not precision machined. I bought a second lower hinge bar to experiment with and discovered that the pre drilled holes were an INCH off.
I think they use the "This looks about right", measure.
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Old 08-12-2023, 12:29 PM   #22
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Quote:
Originally Posted by Mollysdad View Post
Also, my experience is that Zip Dee awnings are not precision machined. I bought a second lower hinge bar to experiment with and discovered that the pre drilled holes were an INCH off.
I think they use the "This looks about right", measure.
Not knocking them, in any way, but when I ordered a few things, they sent hand written duplicate yellow copy for the receipt. They are still operating in the 60-80's decade.

Definitely old school in many aspects. Not necessarily a bad thing, but off the beaten path of today's experiences.
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Old 08-13-2023, 04:46 AM   #23
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Originally Posted by thewarden View Post
I have a 2016 that has cost me thousands in repairs (both arm motors fried and 3 control boards).

There is some good advice here; always hit close before deploying the awning, never power down your rig while the awning is deployed, check the wiring connections to the control board, etc., But another critical issue is to make sure that the arm motor assembly is regularly lubricated with lithium spray and you regularly spray the struts with silicon spray.

The motors in the arms seem very sensitive to resistance and will stop when any resistance is detected, thus messing up the awning sync.
My struts and arms are so lubricated a fly can't land on them, but I've never lubricated the motor assembly. Would you describe, or better show a picture of where to lubricate the motor? Thanks in advance
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Old 08-13-2023, 08:40 AM   #24
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My struts and arms are so lubricated a fly can't land on them, but I've never lubricated the motor assembly. Would you describe, or better show a picture of where to lubricate the motor? Thanks in advance
Check the video "Zip Dee Relax Awning Routine Maintenance"
https://www.awningsbyzipdee.com/reso...tional-videos/
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Old 08-13-2023, 10:24 AM   #25
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Zip Dee electric awning

For Boba911, when I accidentally turn off the power switch to my awning it performs exactly as you described. Then I open & close it again and it works like it’s supposed to. You must leave the power on when you open it and until it’s closed. If you call ZipDee they are very good at customer service and will talk you through it. Every once in a while I extend the awning and my index finger, apparently with a mind of a own, turns the power off. I immediately turn the power back on, open the awning, and leave the power button on so it will close properly when I close it. Once you close it, turn the power off.
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Old 08-13-2023, 10:56 AM   #26
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Awning computer reboot

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This was the key for us. We'd deploy and turn it off to conserve power. Then it wouldn't close and we had to hit open and close again, sometimes several times. I finally got around to reading the manual and now we leave it on when camping and have no trouble closing it. I don't think it uses much power when idle. We don't do any other machinations except of course lighting incense and praying to the Zip Dee gods for continued good fortune. Alas we fell out of favor with the Fantastic Fan gods and are being punished with cracked covers, so we don't take anything for granted.
When I have partial deployment or closure of my power awning, I press the battery disconnect, count to 10, then press the battery disconnect (to reconnect the battery). My understanding is that this reboots the awning computer. The awning then works. It has worked without fsil.
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Old 08-14-2023, 07:22 AM   #27
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I had to have the motors and other components replaced on the awning of my 2016 30 ft Classic, at a cost of almost $3K. On another note, I bought the sunshade from Zip Dee, and in trying to install it found the male pieces of the snaps were too large and did not fit in the female pieces. I talked to Randy and he agreed to accept return and give a refund, but was not interested in sending working snaps. I asked if he tried to fit the components and he said he did not but the ladies in the sewing department said they are using the same snaps they always have. I have no doubt they kept shipping faulty product for some more time. Laziness. On another note yet, I also have found Randy to be polite, and have found the other person to be curt, but not quite rude, just that she seemed to hate her job.
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Old 08-14-2023, 07:25 AM   #28
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These awnings are very finicky. After following these steps my awning on my 2019 27 GT the awning operates perfectly 100% of the time.

First, Never, ever shut main power when awning is not fully closed. It has memory of the position that it is supposed to be. (So I am told by Colonial AS).

Second, if tilted to front or back always straight back to normal before closing. Motors are on a timer so the extra time it takes to straighten the tilt will cause the awning to stop closing a foot or so from being completely closed. (So I am told by Colonial AS).

Third, Before locking up to leave and my awning is closed I always shut main power. This is my idea. Seems to me that the computer benefits from a reboot.

After always, always, following these 3 steps I have no issues any more. The first year I owned the trailer I had anxiety over using it and wished I had a manual awning.

Charlie
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Old 08-14-2023, 07:34 AM   #29
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Originally Posted by thewarden View Post
Check the video "Zip Dee Relax Awning Routine Maintenance"
https://www.awningsbyzipdee.com/reso...tional-videos/
can't find any reference to lubing the motor assembly
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Old 08-14-2023, 07:38 AM   #30
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On another note, one time I asked the “other person” about electric awning maintenance, particularly how I should lubricate, the manual being silent on that point, and she said don’t lubricate anything ever because I may get lubricant in the motors, short out wiring, or do other damage with lubricants.
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Old 08-14-2023, 10:25 PM   #31
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Quote:
Originally Posted by evamcmahan View Post
On another note, one time I asked the “other person” about electric awning maintenance, particularly how I should lubricate, the manual being silent on that point, and she said don’t lubricate anything ever because I may get lubricant in the motors, short out wiring, or do other damage with lubricants.
Not sure who to believe, the "other person" or the president of Zip Dee.
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Old 08-14-2023, 10:30 PM   #32
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can't find any reference to lubing the motor assembly
The awning arm assembly, where the motor assembly is located, would have been more precise.
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Old 05-12-2024, 04:11 PM   #33
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Does anyone know where the electric connectors for the Zip Dee are located on a 2022 23 FBT International?
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Old 05-12-2024, 08:31 PM   #34
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As others have said, if you want it to close first try you need to leave the awning power button on after opening it. It has a memory. If you turn the power off after extending the awning, the system forgets how far it must retract the awning when closing.
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Old 05-14-2024, 12:15 PM   #35
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After the 1st year of having all the same challenges as others mentioned in this thread, my awning is now 99% trouble free by following these do's and don'ts.
1.When tilted, always straighten before closing. I've been told that the separate motors are on a timer so the extra time to straighten before closing will make the awning stop closing prematurely. This is a suggestion from Colonial.
2. Never shut off main power to the awning or the trailer while awning is open. It has memory so it knows it is open. Interrupting the power causes it to lose its memory. Another Colonial suggestion.
3.When I leave my trailer, awning is closed and I shut power to the awning. When I return to the trailer I turn power back on. This my idea as I feel like it is a computer reset.

I always do these 3 things and am problem free. Last weekend, with the awning open, my wife shut power to the trailer because she couldn't connect to audio system via Bluetooth (another common problem). Her music played fine but the next day I went to close the awning before going home and guess what? Awning closed but stopped 12 inches from fully closing. She didn't realize the awning was open. Hope this helps.
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Old 05-14-2024, 12:19 PM   #36
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I always leave the power button in the on position after opening the awning and have yet to have a problem with retracting the awning. Knock on wood...
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