Trouble opening a Travel Awn 5000
Hi all. I know this subject has come up before, but bear with me! my problem is that I cannot seem to release the side arms. I have a Travel Awn instruction manual, and releasing the side arms is the first step. The procedure is to press in a button on the right hand arm and move the arm upward via a cam which rotates, lifting the arm and apparently this should then release the arm. The same thing is done on the left hand arm. I managed to move the right hand arm via the cam, but the left hand arm appears to be frozen solid.
Am I missing something or is this a hammer job?
Does anyone have any thoughts please??