Originally Posted by Caffeinated
If I were you I’d call Zip Dee and see what they say.
Good luck with that!
I'm sort of an expert on out of alignment Zip Dee awnings and I have the scars to prove it.
My left arm does not align with the notch, but in a up/down plane, your issue seems to be a left/right error.
I'd like to see a picture of the right arm alignment also.
Keep in mind the roller is only positioned by the fabric in the roof channel. It's possible you could extend the awning, then firmly grasp the cover from a ladder and see if you can scootch it forward 1/2". (The way these are attached at the factory is the roller is positioned next to the roof channel, then a small strip of canvass is slid in between the roof channel and the metal cover.)
We get in the habit of closing one first, the front. Try closing the back wheel first, see if that makes a difference.
Many people have problems with the Zip Dee. Most just accept it and carry a short stepladder to fasten the wheel.
I've had the Dealer's experts look over mine and all left scratching their head.
Your curved roof latch is positioned correctly, on the rivet line.
I don't think you can move the fabric in the roller to equalize the alignment, because it's pop riveted in, yes? Mine seems off also.
Note. It makes absolutely no difference on mine if I zig-zag the tape or wind it forward or wind it rearward.
If you're thinking of removing the arm to do anything, be aware the roller/arm joint is under TREMENDOUS spring tension.
I'm talking "trip to emergency room" type tension. That acorn nut in the lower left of your photo is all that holds the upper arm in the roller casting. BEWARE!
Here's the parts list for our Zip Dee awnings. If you want to learn more. One thing Zip Dee does very well is sell you parts at a reasonable price if you want to experiment.