Originally Posted by wildwilly.
I spoke with Airstream and the problem is not the fuse. The fuse which controls the awning is the one that also controls the step and the step works. So the problem appears to be in the wiring or the motor. Ugh!
Do you hear the awning motor engage when you press the extract button? If yes, then have someone pull on the awning when the extract button is depressed. The awning should extend as normal. We had this problem after we got our rig and lubricated the awning joints that seemed to correct the problem. If not, then you probably have an electrical problem or motor issue.