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Old 09-21-2020, 08:36 AM   #1
1 Rivet Member
 
1992 34' Limited
Sherwood , Arkansas
Join Date: Feb 2017
Posts: 16
Images: 12
awning failed wont retract,

my 1992 airstream excella the 15 ft. awning heard a loud pop and now wont retract, my question is can it be repaired keeping awning material ( hard to find ) or have to replace it all fabric and tube assy. looks like water got into tube rusted it and broke it has rusty water dripping from tube. thanks in advance oh and it is a zip dee awning
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Old 09-21-2020, 08:48 AM   #2
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1988 25' Excella
1987 32' Excella
Knoxville , Tennessee
Join Date: Oct 2010
Posts: 5,118
Blog Entries: 1
Yes, it can be repaired. The spring and mechanism slides into the steel tube from the end. Look on the Zip dee site for a sketch of the parts. Held in with some pop rivets that need to be drilled. You may not even have to take the tube out of the awning fabric. There is a good bit of spring tension involved if this is a do it yourself repair. Maybe $250 for the part? It has been a while since I did mine. Last time I called Zip Dee they would not sell me a part direct. Before that they did.
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Old 09-21-2020, 10:16 AM   #3
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Elk Grove Village , Illinois
Join Date: Jun 2020
Posts: 14
Quote:
Originally Posted by Highball View Post
my 1992 airstream excella the 15 ft. awning heard a loud pop and now wont retract, my question is can it be repaired keeping awning material ( hard to find ) or have to replace it all fabric and tube assy. looks like water got into tube rusted it and broke it has rusty water dripping from tube. thanks in advance oh and it is a zip dee awning
Hey there, Zip Dee here! We're sorry to hear that your spring broke, but we can definitely get you a new one. You just need to call customer service to ensure that we figure out the correct spring for your vehicle. Call 847-437-0980 and ask for Randy. He's getting lonely up front so he'll be glad to hear from you!
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