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11-19-2018, 05:23 PM
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#21
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Rivet Master
1991 25' Excella
2011 19' Flying Cloud
Santa Ynez
, California
Join Date: Jan 2017
Posts: 1,185
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Quote:
Originally Posted by Scott graham
I ordered an axle from Inland RV. I had a hard time getting any communication from them. “Oh, I will check on that and call or email you back.” It doesn’t happen. The operator is sweet, but can do nothing for you. The manager is the one who said that she would get back to me. I ordered my axle in August, I got my money back in October. I was told by the manager that her father had just passed. That was about a month or so ago. I have ordered my new axle from Colin Hyde. Still waiting it’s only been about 3 weeks. It can take up to 5 weeks to build, I am told. It was slightly cheaper than Inland And I believe it is coming with the shock mounts welded on. With Inland you had to weld them on yourself.
Colin Hyde’s info is online if you google it. Good luck!
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My Inland axles came with shock mounts welded on, although the welds looked like a child had done them.
__________________
Good judgment comes from experience, and a lot of that comes from bad judgment.
Will Rogers
Alan
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11-25-2018, 12:30 PM
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#22
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Rivet Master
Commercial Member
1957 30' Sovereign of the Road
1959 28' Ambassador
1949 24' Limited
Peru
, New York
Join Date: Sep 2004
Posts: 745
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Yeah, I still do axles & ship worldwide. My office manager took last week off, however I returned all calls. The shop # is (518) 566-4400.
Thanks,
Colin
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11-25-2018, 06:29 PM
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#23
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3 Rivet Member
1972 31' Excella 500
Mount Vernon
, Is For Lovers
Join Date: Jan 2013
Posts: 110
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Quote:
Originally Posted by Scott graham
I ordered an axle from Inland RV. I had a hard time getting any communication from them. “Oh, I will check on that and call or email you back.” It doesn’t happen. The operator is sweet, but can do nothing for you. The manager is the one who said that she would get back to me. I ordered my axle in August, I got my money back in October. I was told by the manager that her father had just passed. That was about a month or so ago. I have ordered my new axle from Colin Hyde. Still waiting it’s only been about 3 weeks. It can take up to 5 weeks to build, I am told. It was slightly cheaper than Inland And I believe it is coming with the shock mounts welded on. With Inland you had to weld them on yourself.
Colin Hyde’s info is online if you google it. Good luck!
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Inland RV set this pattern of customer service years ago. I had a Hell of an ordeal with them over an axle purchase that was incorrect and I was accused of theft from them ! Avoid "Andy & Co. (Inland Pirates Inc. ) at all costs ! You will end up saving money too ! I ended up ordering from the very pleasant Colin after having my purchase hijacked and held back for months and months. It was criminal how I was treated and falsely accused. They are not trustworthy at that establishment.
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11-26-2018, 06:17 AM
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#24
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1 Rivet Member
1984 27' Sovereign
Kenosha
, Wisconsin
Join Date: Aug 2017
Posts: 18
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Colin-
Since you are on this thread, I have to tell you that Ellen did a fantastic job getting my axles to me. There were shipping problems and she got things straightened out. Very happy dealing with her. And I enjoy the podcast!
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11-26-2018, 07:44 AM
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#25
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Rivet Master
1962 28' Ambassador
1961 19' Globetrotter
1962 26' Overlander
Mesa
, Arizona
Join Date: Jun 2013
Posts: 5,996
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There you go we have it from the man himself. Thank you Colin H for replying. Another order for an axle coming sometime soon.
__________________
Hittenstiehl
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