Trouble with Inland RV late 2019,early 2020

[Wind 72]

I have since received a refund from Inland RV and ordered through Highs Sky Rv parts. I have spoken with Dimitri regarding my project and had good results. They carry many hard to get AS parts at a reasonable price.

[Al and Missy]

If you are so inclined and confident in your ability to measure, you can order the correct axles. Find a local trailer shop or Redneck Trailer Supply (yes, that is their real name).

My local family-owned and operated parts place and trailer retailer ordered my axles from Redneck based on my specifications and Redneck delivered them to them no charge. They also gave me a good price. I paid a local trailer repair guy that does work at the parts place to install them and my disk brake conversion. The axles, disc brakes, and lift kit are the best upgrades I have made to my trailer.

Here is my order form:
Order form for Classic 30 SLideout Axles Beam Only (2).pdf

Axle and brake change - step by step starts at post 38
https://www.airforums.com/forums/f43...ss-177345.html

Lift kit installation:
https://www.airforums.com/forums/f43...ay-189927.html


Al

[TouringDan]

Originally Posted by runtime

I’m in the process of switching out the axles on my 28ft 2004 international. I’ve been having similar issues with placing my order with Inland that has been described above. The main reason I wanted to go through Inland was piece of mind I was ordering the right axles and they supply the after market mounting brackets that are needed for the shocks.

Unfortunately, I’ve reached the point that I’m in process of searching for another vendor for the shocks. Does anybody who went with another dexter supplier have any input regarding how to determine what axles to order and how to deal with the shock mounting brackets?

-Mike

If you want piece of mind that you are ordering the correct axles contact Colin Hyde. He knows axles.

Dan

[Bubba L]

Agree with Dan. Took a few weeks to he it but he knew exactly what I needed. Sometimes he’s tough to get ahold of, but be persistent. Good luck

[CasperO]

Originally Posted by Wind 72

Has anyone else had trouble getting orders from Inland RV?: I ordered and paid for new Dexter axles, shocks,lift kit on 11/15/19. I was quoted 6 weeks for delivery. After 8 weeks I tried to contact Inland to inquire about my order. Many phone calls and Emails later with no response. I finally caught Michelle on the phone 1/13/2020. She related that they were having employee issues and my order had not been sent to Dexter yet. Michelle stated that she would place a rush order and It would take approximately 3 weeks. This puts the order in mid to late February. Gone with the wind 72

I, too, ordered axles last Fall and in January started to track them down with no success. I had my credit card company reverse charges. But- now I need axles! Where do I go? I'm open to suggestions.

[wkerfoot]

Colin Hyde, Peru, NY




Bill

Originally Posted by CasperO

I, too, ordered axles last Fall and in January started to track them down with no success. I had my credit card company reverse charges. But- now I need axles! Where do I go? I'm open to suggestions.

[Wind 72]

I started this thread to inform others of my problems with Inland. I obtained a refund from them and ordered new axles from High Sky RV parts in Washington. Dimitri Sorokovski has been very helpful in obtaining parts for my restoration. (72 AS Landyacht Traidwind).

[Lainey]

Originally Posted by Wind 72

Has anyone else had trouble getting orders from Inland RV?: I ordered and paid for new Dexter axles, shocks,lift kit on 11/15/19. I was quoted 6 weeks for delivery. After 8 weeks I tried to contact Inland to inquire about my order. Many phone calls and Emails later with no response. I finally caught Michelle on the phone 1/13/2020. She related that they were having employee issues and my order had not been sent to Dexter yet. Michelle stated that she would place a rush order and It would take approximately 3 weeks. This puts the order in mid to late February. Gone with the wind 72

...

[TouringDan]

Originally Posted by Lainey

I have purchased a 1975 Sovereign 31' Airstream and reading forum for sites to order much needed parts. Just beginning my fixer-upper AS. I had planned to contact Inland RV (from reading other posts) and just read this! Oh my - where/who is the best vendor to begin my AS 1975 redo?

Vintage Trailer Supply and Out of Doors Mart (an Airstream Dealer) in NC.

Good luck, Dan

[Foiled Again]

Down the Blue Ridge Parkway to OODM. Also see Virginia Highland Haven campground in Copper Hill VA- if it isn't fully booked.

[TouringDan]

Originally Posted by TouringDan

Vintage Trailer Supply and Out of Doors Mart (an Airstream Dealer) in NC.

Good luck, Dan

For axles I strongly recommend Colin Hyde.

Dan

[rideair]

At one time, Inland RV was to place to get Airstream parts.

New owners can make/break a business.

Like everything, given time, most likely someone else will fill the void.

There was a time when Andy would put in the time/money/effort to have certain parts made, knowing they would have to sit on the shelf for a long time before being sold, but was part of the cost of doing business and would have to charge accordingly (though people would complain about the price). But like he said to me one day on the phone "If there's so much "****" money to be made making parts for a 1970 Airtream, why isn't everyone doing it, I can tell you why, cause there's not!"

So much for the "Just in time inventory" model.

Enjoy,

[Goin camping]

This is just my opinion.

I do not think the new owners of Inland RV are crooks. I think they are just not competent.

New owners without the knowledge and possibly the funding Andy had.

Time will tell if the business can pull itself up and survive.

[azflycaster]

Tread is closed.

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