Originally Posted by kittmaster
So is there someone who replaced Brad? Bill reports to someone, just wondering if you met that someone.....who would be Brad's replacement.
The techs and all those guys are nice/great...the gruff are the ones that are in the office taking appointments and that kind of thing...from what I experienced.
Other than a quick check in. I have had very little interface with the front office folks.
Oh, except a very nice gent named "Josh". About 8 AM, he came around and introduced himself to each person in the lounge. Chatting and offering any local info folks may need. He even wrote everyone's name down so he would remember. He pointed out where he sat and asked that we stop by if there was anything we needed. Very nice touch on their part.
If Josh is the new Service Manager, he was wonderful.