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Old 08-10-2021, 09:08 AM   #1
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2021 27' International
Fredericksburg , Texas
Join Date: Oct 2015
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Hot water in shower not working

Hot water not working in shower but works on two other faucets (2021 International). Worked first couple nights on our trip and then would come on and off. 6th night out, no hot water in the shower. Never used prior to this trip.

Any suggestions on how to fix while on road trip?

Thanks,

Mike
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Old 08-10-2021, 12:26 PM   #2
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Quote:
Originally Posted by TexasVine View Post
Hot water not working in shower but works on two other faucets (2021 International). Worked first couple nights on our trip and then would come on and off. 6th night out, no hot water in the shower. Never used prior to this trip.

Any suggestions on how to fix while on road trip?

Thanks,

Mike
Hi TexasVine,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.*
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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Old 08-11-2021, 08:24 AM   #3
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2021 27' International
Fredericksburg , Texas
Join Date: Oct 2015
Posts: 239
Blog Entries: 1
Update:

Airstream customer relations solved the issue. They suggested we turn on the water pump while hooked up to the city water for a few seconds to pressurize the line. It worked.

Also what to mention the AS Customer Relation team viewed our original post and as you can see above, they reached out to us. Nice!
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