Reply
 
Thread Tools Search this Thread Display Modes
 
Old 07-30-2018, 09:38 AM   #1
1 Rivet Member
 
2018 30' International
Victoria , Texas
Join Date: Mar 2018
Posts: 12
Dometic Refrigerator DM 2862 not working

Our 2018 Inter. Signature refrig. did not work this weekend and we had to cut our trip short. I need info on getting into the Power Module panel box located in the outside access door. I know there are fuses in there that I may check but cant figure out how to open box or if it is worth it to try to get to those fuses.
All control panel lights are working and I am not getting a check light coming on. I have checked the GFCI plug in the outside access compartment. I am three hours from service center and would like to troubleshoot myself.
__________________

Ccomono is offline   Reply With Quote
Old 07-30-2018, 09:54 AM   #2
Rivet Master
 
Foiled Again's Avatar
 
2012 25' FB Eddie Bauer
Vintage Kin Owner
Virginia Beach , Virginia
Join Date: Sep 2004
Posts: 7,046
Were you on an electric hookup or boondocking (no hookups). Sometimes my fridge doesn't automatically switch to propane, so I always check it and if needed manually push the button to make the switch. Of course you have to have fuel in your bottles and have at least one open.

Newer unit, and you didn't mention trying it on gas.

Paula
__________________

__________________
Today is a gift, that's why they call it the present.
Foiled Again is offline   Reply With Quote
Old 07-30-2018, 04:12 PM   #3
1 Rivet Member
 
2018 30' International
Victoria , Texas
Join Date: Mar 2018
Posts: 12
Dometic 2862 not working

Paula, we were on a old 30 amp line. I knew I could only run one AC and I so we did. We did try to run on gas but it never would cool. We could hear the gas line "ignite" but no frio. This is the 5th. or 6th. time we have taken her out can't imagine frig going bad so soon.
Ccomono is offline   Reply With Quote
Old 07-30-2018, 04:31 PM   #4
Moderator
 
DKB_SATX's Avatar

 
2017 26' Flying Cloud
1976 Argosy 28
Alamo Heights , Texas
Join Date: Aug 2006
Posts: 7,534
Images: 1
Blog Entries: 7
Hmm.... If you could hear the igniter, the issue isn't likely to be in one of the fuses on the board, but I was in the box for my fridge this past weekend. You need a small flat-blade screwdriver to hook into a slot at the base of each side the black plastic cover down close to its base and pry it gently a little bit to the side, then the cover will open exposing the connectors and the fuses.

My first guess would be that either you have a bunch of air in the gas line or there's an issue with your burner orifice. When I've had the gas off for a long while, I'll typically light the stove for a moment (to help clear air from the line) and then get the water heater to light. The water heater has a high-BTU burner so it purges the line much faster than the fridge can with its tiny burner, and in my trailer the water heater is the aftmost appliance on the gas lines. Once I get the water heater to light off, the fridge usually lights on its first ignition cycle but if I just turn the fridge on it'll often fail to light for a few cycles. (I'm assuming by "hearing it ignite" you mean the tic-tic-tic of the igniter.)
__________________
— David

Zero Gravitas — 2017 Flying Cloud 26U | Il Progetto — 1976 Argosy 28 Center Bath | WBCCI# 15566

He has all of the virtues I dislike and none of the vices I admire. — Sir Winston Churchill
DKB_SATX is offline   Reply With Quote
Old 07-31-2018, 08:03 AM   #5
1 Rivet Member
 
2018 30' International
Victoria , Texas
Join Date: Mar 2018
Posts: 12
Dometic DM 2862 not working

David, Thanks, I was able to pry off the cover to the module box. Barrel fuse looks good. I will try running Frig. on gas again and monitor from the outside access area. In meantime, i have a call in to a local RV service center and see if they can work me in.
Ccomono is offline   Reply With Quote
Old 07-31-2018, 11:09 AM   #6
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 569
Blog Entries: 1
Quote:
Originally Posted by Ccomono View Post
Our 2018 Inter. Signature refrig. did not work this weekend and we had to cut our trip short. I need info on getting into the Power Module panel box located in the outside access door. I know there are fuses in there that I may check but cant figure out how to open box or if it is worth it to try to get to those fuses.
All control panel lights are working and I am not getting a check light coming on. I have checked the GFCI plug in the outside access compartment. I am three hours from service center and would like to troubleshoot myself.
Hi Ccomono,

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

Thank you.
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Old 07-31-2018, 03:41 PM   #7
"Space A" S/O Registry 11
 
2006 34' Classic S/O
Fort Worth , Texas
Join Date: Feb 2007
Posts: 1,050
If you have plenty of gas and the stove will light and stay on. You may have corroded terminal connections. Find the circuit board connections and any other for that matter, pull them apart and clean them with contact cleaner and then coat them with dielectric grease. You will never have to do that again. That fixed mine eleven years ago.
guskmg
guskmg is offline   Reply With Quote
Old 08-03-2018, 10:50 AM   #8
1 Rivet Member
 
2018 30' International
Victoria , Texas
Join Date: Mar 2018
Posts: 12
Dometic Refrigerator 2862 not working

All Right Guys! RV Doctor just left and here is the diagnosis. Cooling unit is bad or as he put it, my coils are clogged up. Heater and element are hot to the touch and all the electrical is working properly, something in the coils is preventing the ammonia from circulating. My question is, how does a new 2018 AS which has been used for at least 5 times since March, get clogged coil lines?? Any way, thanks for all your help in trying to trouble shoot this frig. On a sad note we had to cancel our trip this next weekend. Wife says she ain't living out of a yeti anymore.
Ccomono is offline   Reply With Quote
Old 08-03-2018, 11:19 AM   #9
Moderator
 
DKB_SATX's Avatar

 
2017 26' Flying Cloud
1976 Argosy 28
Alamo Heights , Texas
Join Date: Aug 2006
Posts: 7,534
Images: 1
Blog Entries: 7
I can't say how a new one might clog, but you should get a warranty claim with Dometic started ASAP.
__________________
— David

Zero Gravitas — 2017 Flying Cloud 26U | Il Progetto — 1976 Argosy 28 Center Bath | WBCCI# 15566

He has all of the virtues I dislike and none of the vices I admire. — Sir Winston Churchill
DKB_SATX is offline   Reply With Quote
Old 08-03-2018, 11:59 PM   #10
New Member
 
Currently Looking...
Laguna Vista , Texas
Join Date: Feb 2017
Posts: 4
New 2018 fridge not working

So our 2018 refrigerator stopped cooling after 3 weeks from purchase, on our way home lost our food. Mobile RV tech ordered new one. Installed worked for a day, now on second week with calls to Dometic and AS at our hometown. Fridge pulled runs great in their shop. Fans and bracket ordered being installed in a week. My question is why in the world would they not have fans installed and gosh please tell me this is the issue.
Spimimi9 is offline   Reply With Quote
Old 08-04-2018, 12:17 AM   #11
Rivet Puller
 
SeeMore's Avatar
 
2003 28' Safari S/O
Atlanta Burbs , Georgia
Join Date: Jul 2010
Posts: 1,517
Images: 3
Quote:
Originally Posted by Ccomono View Post
My question is, how does a new 2018 AS which has been used for at least 5 times since March, get clogged coil lines?
Operating the refrigerator for more than 45 minutes when it is out-of-level can clog the coil system. Sometimes, maybe better said as rarely, it can be rectified by sloshing the unit (a difficult task) within a short period immediately following the incident.

Parking on an incline with the reefer running on propane while having a long, leisurely lunch break after a morning spent driving is one scenario where this can happen.
__________________
"Good judgement comes from experience. Experience comes from bad judgement."

Sir Tristan
Air #48582, S/SO #003, WBCCI #4584
SeeMore is offline   Reply With Quote
Old 08-06-2018, 08:34 AM   #12
2 Rivet Member
 
2017 19' International
Monrovia , California
Join Date: Jan 2017
Posts: 67
We also had to have our refrigerator replaced within the first year. We are careful about leveling, I think it was just a bad unit. Too bad the warranty did not cover the food we lost. I am not impressed with the Dometic ammonia cycle refer. They do not keep food consistently cold and safe. This was verified at seminar at the Salem Rally. They are sensitive to installation placement and ventilation. Just note the problems the Basecamp has. Use temperature sensors to monitor you food temperature
__________________

Kay0 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
RM 2852 vs 2862? LY007 Refrigerators 1 02-05-2017 11:47 PM
Electic Jack not working - fuse good - manual not working ryandanz Jacks, Stabilizers, Lifting and Leveling 20 04-24-2016 10:04 AM
Dometic heater zone 2 not working on furnace, not hot on HP sfgirl General Repair Forum 13 11-06-2015 01:21 PM
Almost New Dometic RM 2862 Refrigerator Beach Bum Airstream Classifieds 3 12-28-2013 12:20 PM
Dometic refrigerator stop working 1971 overlander u2bewell Refrigerators 7 07-11-2009 05:02 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 11:04 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.