Disappointed in Dealer Body Work.

[tmarquis]

UPDATE!
I would like to say that I have picked up my AS from the dealer and it looks great! Yes it took a long time. (Some parts were shipped to the wrong address.) But throughout the whole ordeal the dealer and employees were always professional and did the right thing. Thanks to Kirk at Windish RV in Lakewood CO

[bonginator]

Originally Posted by tmarquis

No, I moved out west from Virginia to Colorado. I'm going to hold off naming the dealer since he is making an effort to make the situation right. I'll be dropping the trailer off next week. Cross you fingers. Hopefully everything will look as good as new.

If things go sideways, please keep your fellow Coloradans posted.... I can guess but would love to know if they don't do right by you.

[Denis4x4]

Here's a thread on a good experience with a Colorado AS dealer and insurance company that was on the ball:

http://www.airforums.com/forums/f351...ory-29275.html

[Woosch]

I believe Sutton RV is in Eugene OR. There is a new dealer in the Portland OR area that we used recently and had very good results.

[Gene]

Originally Posted by tmarquis

UPDATE!
I would like to say that I have picked up my AS from the dealer and it looks great!

I'm glad to hear you got it done right. Our experiences with that dealer were not good, but after a long period of difficult communication, we got our claim satisfied.

I hope you get to do some camping with it now, though I believe the Front Range has had some snow.

Gene

[alreardon]

My Airstream is currently waiting for repair at the Thornburg, VA dealer. Is that where you had your work done? Can you post pictures, before and after?

How long did the repair take? They are telling me 4-6 weeks.

[overlander63]

Originally Posted by alreardon

My Airstream is currently waiting for repair at the Thornburg, VA dealer. Is that where you had your work done? Can you post pictures, before and after?

How long did the repair take? They are telling me 4-6 weeks.

Since this all happened 7 years ago, and the OP hasn't returned to the forums in nearly 4 years, a response from them may not be promptly forthcoming.

[AWCHIEF]

The only place I would take my Airstream for skin work would be Jackson Center.

[Rust]

I would post dealers name re regardless so no one else ends up with bad workmanship. If they are in the repair business they should no how it is done or go back for more training.

[SteveSueMac]

Originally Posted by AWCHIEF

The only place I would take my Airstream for skin work would be Jackson Center.

Ditto. Just did for some damage my storage yard neighbor did to my 2012 Flying Cloud. Couldn't imagine taking it anywhere else. It's >700 miles for us which meant a 6 hour drive to a Campground for an overnight for another 6 hour drive to get to the factory. And of course the reverse for the ride home. Just couldn't see doing it any other way.

Other stuff? There's an RV dealer in walking distance from the storage yard - they've done plenty of the non-specific stuff like all the commodity products used inside - but body or frame work? I would only go to the factory.

Good luck!