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CaddyGrn · 01-19-2008, 11:21 PM

Yikes! What a bad day... and your car got it too??? I think I would travel away from that part of California.... too many little black clouds over your head there!

Sure hope you get this resolved, quickly and painlessly! Please keep us posted! Best to you!

Mrs. NorCal Bambi traveling in S Tardis ~ from the Great State of Jefferson

overlander63 · 01-20-2008, 07:07 AM

At least the guy they sent out admitted he was over his head, rather than try to handle a job he wasn't equipped for. With any luck, AAA will get someone from Inland, or whatever shop you decide to have the work done at, to go out and look it over, so you don't have to schlep the trailer all over getting estimates.

Mikethefixit · 01-20-2008, 11:14 AM

Sue
Sorry To hear about all this. I'd probably be in jail for murder if that had happened to my AS. U have some great expertise thats only a call away here.Best of Luck To U
Roger

davidz71 · 01-20-2008, 12:00 PM

Sue,
I'd go ahead and take the trailer to the dealer of your choice and let them start on the estimate. They can work out any details with AAA.

tnsue · 01-23-2008, 06:23 PM

Well, one more chapter here.

I have picked Andy at Inland RV to repair Mariposa. I talked to him on Sunday, he said he would call AAA and expedite this claim. I had not heard from them so I said to go ahead. He called them Monday but AAA was closed for MLK day so he called them Tuesday and they called me within an hour. They said they would have my AS towed to his facility and would work with him.

In fact, I have two adjusters, one for my AS and one for my problem of where to live while the repairs are being done. They said they were not able to find a replacement for me that they would be billed so they are giving me a per diem and so this is something I can work with. They said this claim was new territory to them so I am on my own which is fine. No problem.

With one phone call from Andy to AAA they contacted me and my worries I believe are over.

The only concern I have is if the repair amount is more than Mariposa is worth. But Andy said do not worry, so I will cross that bridge only if I have to.

travelinsue

safari57 · 01-23-2008, 07:38 PM

travelinsue,

It's good to know you are being taken care of. At least with someone like Andy involved you won't get misled, you know the folks at AAA will be dealt with in an effective way, and it leaves you with confidence that your Airstream will be properly repaired.

Good luck with the housing situation.

Barry

TBRich · 01-23-2008, 07:48 PM

Good news, Sue...It's gonna be OK...congrats on your diligence and just plain ol' hanging in there at a time when it would have been easy to be overwhelmed...

You'll be fine...
TB

ROBERTSUNRUS · 01-23-2008, 09:02 PM

Hi, travelinsue. Good to hear that the ball is rolling; Now all we need are some before and after photos posted on the forum either by Sue or Andy. [or both]

Mikethefixit · 01-24-2008, 10:46 AM

travelinsue
U go GIRL! I believe U made the correct desision. AAA will wait till U scream and I'm glad U didnt wait on them. Their job is not to payout if they don't have too.
I do also believe U have chosen to correct man for the job.
Best of Luck to U
Roger

kposey · 01-29-2008, 11:12 AM

Sue, any news from Andy yet? Let us know.

tnsue · 01-30-2008, 11:12 PM

Hello to all of you who took time to send me such positive posts. It was so encouraging to receive a notice saying someone had posted a reply.

Well, Andy came through and my AS is going to be repaired instead of totalled. The repair estimate is $14,588.19. That is an awful lot to spend on a 1995 but it is my only home so thank goodness Andy and the adjuster came to a meeting of the minds and she is going to be repaired.

It was good to have someone fight my battle for me. I am looking forward to getting her back and settling back into a semi-normal life. Whatever that is!!!

Kathy, I may be over your way this fall. Hopefully you will be able to see what Inland RV is done for me.

travelinsue

CanoeStream · 01-30-2008, 11:22 PM

That is great Sue! Few dealers other than Andy would know how to deal with both the claims and repair sides of such complex problems. I thank Janet, Craig and Andy for getting you to a solution ASAP.

Now the human side: You'll be between 'residences' for how long? When will your Airstream be ready to roll?

kposey · 01-31-2008, 07:56 AM

I am glad that the repairs are working out for you. Keep us posted on how it goes and know that we are thinking of you on this side of the country.

Also, let us know when you'll be back this way. Maybe we can schedule the fall rally around when you will be here. It will be good to see you again.

Inland RV Center, In · 01-31-2008, 09:28 AM

Photo showing a small part of the damage.

Andy

safari57 · 01-31-2008, 11:15 AM

Kudos to Andy for taking care of travelinsue.

Too often we find ourselves at the mercy of the insurance companies and their adjusters. It is great to know that there are people like Andy out there who will do the right thing for the customer.

Thanks Andy.

Barry

ArtStream · 01-31-2008, 11:17 AM

Andy and Sue, thanks for the up-date.

Looking forward to the happy ending

Michael

tnsue · 01-31-2008, 10:45 PM

Well Bob, you asked about my living arrangements while Mariposa is being repaired. Andy said it would be about 10 working days.........so my abode is an old park model here in the RV park in Indio. As you have heard, it never rains in southern CA........that is not true........I moved into this trailer Saturday and of course it started raining Sunday and rained Sunday night. This thing leaked like a sieve. I had so many pots and pans sitting around it was hard to move around. I thought, ok Sue, you can handle this.........but when I heard a drip in the bedroom and headed back there it was dripping on the bed. That did it, I put a pan on the bed and headed to the nearest motel which was not one of the high dollar ones in this area but I felt it would be ok for one night. Well, I had to stand in line with a few questionable gals, waiting for a room for one night. laughing....not a good scene. Then the next night I had to repeat the whole thing because it continued to rain. And on top of that I had to work that day and while I was at work another leak showed up in the bathroom and soaked my only roll of toilet paper..............sigh. Life do get tedious. But no rain in the forecast, I think, for a while. They call it liquid sunshine.

Bob you asked and you got an answer. I hope this passes the moderators ok.

travelinsue

safari57 · 01-31-2008, 10:52 PM

Well travelinsue, at least it would be easy to take a shower in that unit. Anywhere you stand you have that opportunity. Where I live we get a lot of liquid sunshine, and liquid snow remover, and liquid pretty much everything this time of year. Here, in the winter, when it rains it's warm so we don't mind it too much.

I know about the not quite up to par motel thing. A time or two not having reservations and showing up in a town where there's a big event going on we've had to stay in places where you need to shower somewhere else because even the washroom was questionable as to when it was last cleaned. Eeeuuuwww.

Looking forward to seeing your input when your trailer is back.

Barry