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Old 03-06-2021, 01:31 PM   #1
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2018 25' Flying Cloud
Springbrook , Wisconsin
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Clear Coat Peeling

Noticed this morning that the clear coat on the front upper driver side of our 2018 FC had started to peel (am trying to attach a photo, will see if it uploads). So I have a couple questions. Is this normal? Is there any damage to the trailer's skin that can occur and if so what are my options to prevent that?

I guess I've never seen clear coast peel or "flake" off like this on a vehicle before. And, assuming it is reasonably normal, what's the options going forward? Should the clear coat be redone, can it be touched up or does it need to be one of those things where the whole trailer would need to be recoated?

If it doesn't need to be then what - I assume it will just continue to peel off. Unfortunately, certainly from a visual perspective that would look fairly unsightly, at least until it was off of the whole trailer. Once off do I just judiciously keep a good coat of wax on it?
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Old 03-06-2021, 01:41 PM   #2
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I would say that the clear coat needs to be reapplied. I would guess either it was an error at the aluminum factory or something happened to weaken it. It's there to protect the aluminum so my opinion is that it needs to be redone.

Contact the AS support people and ask them if they can do this or if you need to go to a paint and body shop
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Old 03-06-2021, 01:49 PM   #3
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I have it also, but not near as bad and it appeared at 8years old. I just cleaned and smoothed, and sprayed with auto rattle can clear.


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Old 03-06-2021, 03:08 PM   #4
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Thanks to both of you. But, have to apologize - should never have posted. Did a search on the site and found ample threads out there already (not sure why I thought my issue would have been some rare, isolated one unique to me). Any how got plenty of ideas from all those already experiencing this.

No, it likely shouldn't have happened to a trailer less than 3 years old but, on the other hand, who can tell what happened. Maybe something hit it just enough to chip the coat and then with combination of weather, air flow it was exacerbated and here we are. Anyway thanks again.
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Old 03-06-2021, 06:27 PM   #5
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Clear Coat Peeling

Get that fixed in Jackson Center if itís bothering you. It will never look right unless the panel is replaced. These are not traditionally clear coated panels like an automotive finish. They are done at the Alcoa factory and the finish cannot be replicated in the field, only patched up. And it will forever look patched up if not replaced.
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Old 03-06-2021, 07:17 PM   #6
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Quote:
Originally Posted by wulfraat View Post
Get that fixed in Jackson Center if itís bothering you. It will never look right unless the panel is replaced. These are not traditionally clear coated panels like an automotive finish. They are done at the Alcoa factory and the finish cannot be replicated in the field, only patched up. And it will forever look patched up if not replaced.
^ what he said
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Old 03-06-2021, 11:31 PM   #7
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Clear Coat Peeling

If you can manage a trip to Jackson Center itís very likely to be worth the effort.

My 2018 had the same issue - a problem with the Alcoa supply for our model years it seems - and I had it fixed under warranty. Despite my concerns, I was convinced by the head of customer relations at Airstream that any dealer would have a trained technician and could do the job.

The service experience and quality of work were ultimately not acceptable - especially considering the price/prestige of the Airstream brand.

I should have went to Jackson Center.
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Old 03-07-2021, 07:47 AM   #8
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Well, let me just say thanks for that advice. This has been weighing on me and a trip to JC definitely would be my preferred way to address it. Now just contact them and arrange it (and maybe consider anything else Iíd like them to do whilst Iím there.
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Old 03-30-2021, 07:47 AM   #9
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Let me provide an update. I contacted Jackson Center to schedule a repair of the panel. The way they repair it is not to reapply the clear coat but to replace the affected panel.

The cost of the repair is estimated at $2500. On the other hand, if the damage does not appear to have been caused by something striking the panel then it would be covered by what they refer to as Goodwill. There certainly is no obvious evidence of anything like that so I'll keep my fingers crossed.

So, in fairness to Airstream, if what they are saying is that if there is an obvious dent or damage that clearly could have caused surface damage to the extent that it could/would lead the clear coat to peel (which there isn't) than the cost of repair would be on the customer. And, that is understandable.

My concern is that if something as innocuous as a small pebble could hit the shell and, without some much as leaving any dent or issue, could cause this. We have debris of that ilk strike our autos all the time and, though it might leave a small ding or chip in the finish, the clear coat certainly doesn't peel away from the surface of the car.

Oh, well, food for thought.
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Old 03-30-2021, 07:56 AM   #10
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Posty,

Do you have any documentation concerning that issue with 2018 model's Alcoa supply? If so, could you point me to it? It would certainly help.

Thanks.
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Old 03-30-2021, 12:49 PM   #11
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Originally Posted by daboyce49 View Post
Posty,

Do you have any documentation concerning that issue with 2018 model's Alcoa supply? If so, could you point me to it? It would certainly help.

Thanks.

Iím having trouble finding the threads but here are some:

https://r.tapatalk.com/shareLink/top...ink_source=app

https://r.tapatalk.com/shareLink/top...ink_source=app

I messaged the Airstreaminc account and set up a service appointment.
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Old 03-30-2021, 01:23 PM   #12
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I would get good pictures of the affected area before you head to JC, for your own records.

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Old 03-30-2021, 07:31 PM   #13
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Clear Coat Peeling

Quote:
Originally Posted by daboyce49;
Let me provide an update. I contacted Jackson Center to schedule a repair of the panel. The way they repair it is not to reapply the clear coat but to replace the affected panel.



The cost of the repair is estimated at $2500. On the other hand, if the damage does not appear to have been caused by something striking the panel then it would be covered by what they refer to as Goodwill. There certainly is no obvious evidence of anything like that so I'll keep my fingers crossed.



So, in fairness to Airstream, if what they are saying is that if there is an obvious dent or damage that clearly could have caused surface damage to the extent that it could/would lead the clear coat to peel (which there isn't) than the cost of repair would be on the customer. And, that is understandable.



My concern is that if something as innocuous as a small pebble could hit the shell and, without some much as leaving any dent or issue, could cause this. We have debris of that ilk strike our autos all the time and, though it might leave a small ding or chip in the finish, the clear coat certainly doesn't peel away from the surface of the car.



Oh, well, food for thought.


Yes, unfortunately that is the approach per post 5... really glad to hear they are considering goodwill replacement though! That is great!
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Old 03-31-2021, 07:04 AM   #14
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To all - I did contact the customer service agent again in JC and said I had heard there was a known issue with some of the 2018's and asked if he was aware of that. He readily admitted that, yes, they were aware of it and because of that he didn't believe there would be any issue with them taking care of it under their Goodwill warranty.

I have taken a few pictures and will take a number more to confirm that there are no visible dents or dings in the area to give the mistaken idea that something else might have caused it. God forbid something should hit it between now and August when my appt in JC is, or on the trip from here in Northern Wisconsin to Ohio. Only have one other trip scheduled right now - to Denver end of April.

But with pictures as backup and considering it is happening on the upper front driver side corner I'd guess the chances are slim that there'll be an issue. Will have to scour the trailer to check for any other possible evidence of more occurrences.

Will keep you all informed. Thanks again for all the info.
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