Free 7 Day Trial RV GPS App RV Trip Planner Campground Reviews RV Maintenance Free 7 Day Trial ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 06-21-2021, 08:23 AM   #1
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
At The Mothership...Exterior Restore (sort of)

Good Morning Team,

We are at the Mothership for a week while our AS gets everything from new skylights to axles, disk brakes, shocks, lift kit, tires, etc. The interior was redone a few years back. This is the exterior redo.
A couple of observations:
1) Wow is Jackson Center now really Airstream Central. The factories were up and running before dawn.
2) One of the Airstream Reps said they have gone from 250 employees (a few years back) to 1300. I figure some of the quality items reported are growing pains.
3) As others have said, the folks at the AS Factory Service Center are really great. I would encourage anyone having AS issues to make the trip. This morning, after working with our Service Advisor, we have every confidence they will do a great job.
4) We have quite a list for them to do. The interior was redone a few years back. This is the exterior redo. To facilitate them completing within the week, we stayed in a hotel. Our Service Advisor was most grateful. Having to clean up and move trailer back to the teleport every evening really does cut into their productivity.

Be glad to answer any questions.
Dan
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 08:48 AM   #2
Rivet Master
 
2009 34' Panamerica
2005 28' Classic
Still , in the thick of it
Join Date: Jan 2018
Posts: 538
Can you let us know if the factory tours are back on yet?
panamerican is offline   Reply With Quote
Old 06-21-2021, 08:53 AM   #3
Rivet Master
 
turk123's Avatar

 
2019 30' Classic
Canfield , Ohio
Join Date: Jul 2015
Posts: 2,493
Images: 1
What did they quote you for the lift kit and labor? I'm thinking of having this done to my Classic.
__________________
x\x/x\x/x\x/x\x/x\101970\x/x\x/x\x/x\x/x\x/x\/x\x/x\x/x
Tom & Doty
2019 Airstream Classic 30 Twin


Link to our shared album: https://photos.app.goo.gl/wACfGg1KcroVLP5m6
turk123 is offline   Reply With Quote
Old 06-21-2021, 08:59 AM   #4
Half a Rivet Short
 
2017 30' Classic
Currently Looking...
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 11,985
Hi

The whole RV industry went into a tailspin in the 2008 to 2010 time period. All the factories slowed *way* down. I believe they were up around 800 to 1000 employees back a couple years ago.

Have fun !!!

Bob
uncle_bob is online now   Reply With Quote
Old 06-21-2021, 09:44 AM   #5
Rivet Master
 
2019 25' International
Washington , Washington, D.C.
Join Date: Oct 2014
Posts: 957
Blog Entries: 1
Following for enlightenment.
PatLee is offline   Reply With Quote
Old 06-21-2021, 10:00 AM   #6
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Quote:
Originally Posted by panamerican View Post
Can you let us know if the factory tours are back on yet?
I did ask. The goal is to open them by the Sept Aluminapolusa.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 10:03 AM   #7
Rivet Master
 
1988 32' Excella
Robbinsville , New Jersey
Join Date: May 2012
Posts: 1,624
Quote:
Originally Posted by turk123 View Post
What did they quote you for the lift kit and labor? I'm thinking of having this done to my Classic.
You need him to tell you the labor for new axles and the lift kit (lift kit by itself is remove axles, install lift kit, reinstall axles). Actually if you have drum brakes yours should be cheaper then his disc brake axles, probably an hour less.
Wazbro is offline   Reply With Quote
Old 06-21-2021, 10:20 AM   #8
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Quote:
Originally Posted by turk123 View Post
What did they quote you for the lift kit and labor? I'm thinking of having this done to my Classic.
buryed
It was sort of in the axle replacement estimate and it is not clear what it was. I will ask.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 10:23 AM   #9
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Chatting with them, we are considering a complete reseal of the exterior. this is removing every item, cleaning it up, resealing as well as all the seems.. This would involve everything from solar panels to sky lights, etc. Cost for a 100% reseal of outside is about $3500.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 12:55 PM   #10
Rivet Master
 
2009 34' Panamerica
2005 28' Classic
Still , in the thick of it
Join Date: Jan 2018
Posts: 538
Quote:
Originally Posted by cru-in View Post
Chatting with them, we are considering a complete reseal of the exterior. this is removing every item, cleaning it up, resealing as well as all the seems.. This would involve everything from solar panels to sky lights, etc. Cost for a 100% reseal of outside is about $3500.
A number of years ago, Airstream had a winter discount where if you brought the coach to them in the off season, they would keep the trailer there over the winter, do the work and you'd get something like a 15% discount on the job(s). Do they still do that?

Thanks for the info on the tours!!
panamerican is offline   Reply With Quote
Old 06-21-2021, 01:23 PM   #11
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Quote:
Originally Posted by panamerican View Post
A number of years ago, Airstream had a winter discount where if you brought the coach to them in the off season, they would keep the trailer there over the winter, do the work and you'd get something like a 15% discount on the job(s). Do they still do that?

Thanks for the info on the tours!!
I will ask. About 4 years abo, when the previous owner dropped $30K on the complete rework of our As's interior, he did this and the receipt shows a 10% discount.

Interesting, 5 years later, our tech immediately recognized the AS and asked if it was the one that was redone about 5 years ago. He remembered replacing the mouse fur.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 01:25 PM   #12
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
A good bit of the ASs sitting outside appear to be new (some still having the plastic wrap on the rock guard).

. I assume :
1) The factory messed up and they are repairing
or
2) They are returned from dealers.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-21-2021, 01:37 PM   #13
Freedom
 
KCurtis's Avatar

 
2020 25' Flying Cloud
Dallas , TX
Join Date: Feb 2020
Posts: 163
Images: 2
Probably just waiting for a part to complete them.
__________________
-------------------------------------------
2020 25RB We named her Freedom
2019 Chevy High Country
WBCCI: 26506
KCurtis is offline   Reply With Quote
Old 06-22-2021, 06:48 AM   #14
Half a Rivet Short
 
2017 30' Classic
Currently Looking...
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 11,985
Quote:
Originally Posted by KCurtis View Post
Probably just waiting for a part to complete them.
Hi

......Or waiting for the haulers to come by and deliver them. The supply and demand for hauling is a bit out of whack with the surge in RV sales.

Bob
uncle_bob is online now   Reply With Quote
Old 06-22-2021, 01:17 PM   #15
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Today's check on our AS went well. At noon, they were done resealing about 50% of the roof.

I wanted to mention, we chose to stay in a hotel vice the Terraport. I wanted to do what I could to make them as efficient as possible. Staying in a hotel allows them to not have to clean up and prep AS for us to use, they don't have to plan to have it mobile by 4 , and suffer the loss of productivity of moving it in every morning.

Hotel in Lima cost us $100 a night. I figure, at $140 and hour, we are probably saving that much. Plus they will finish earlier. Had they been moving it in/out everyday, I am doubt they could finish all the work in a week.

Something for you all to consider in your visiting JC.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-23-2021, 07:43 AM   #16
Half a Rivet Short
 
2017 30' Classic
Currently Looking...
Carlisle , Pennsylvania
Join Date: May 2017
Posts: 11,985
Quote:
Originally Posted by cru-in View Post
Today's check on our AS went well. At noon, they were done resealing about 50% of the roof.

I wanted to mention, we chose to stay in a hotel vice the Terraport. I wanted to do what I could to make them as efficient as possible. Staying in a hotel allows them to not have to clean up and prep AS for us to use, they don't have to plan to have it mobile by 4 , and suffer the loss of productivity of moving it in every morning.

Hotel in Lima cost us $100 a night. I figure, at $140 and hour, we are probably saving that much. Plus they will finish earlier. Had they been moving it in/out everyday, I am doubt they could finish all the work in a week.

Something for you all to consider in your visiting JC.
Hi

There's also only just so much to do in JC. You will exhaust all the options way before a week is up ..... For a week+ sort of thing, you might consider Cincinnati ....

Bob
uncle_bob is online now   Reply With Quote
Old 06-23-2021, 08:10 AM   #17
Rivet Master
 
2009 34' Panamerica
2005 28' Classic
Still , in the thick of it
Join Date: Jan 2018
Posts: 538
There is a lot to do closer by. Dayton has a lot to offer and there is always the small, but interesting Neil Armstrong moon shaped Museum in Wapakoneta. Additionally there is some great old buildings/archiecture to look at around the Wapakoneta area.

If JC Pizza is still around, fairly decent pie, and a must if in Jackson Center... nowhere as good as Chicago pizza, but far better than Florida.

There is also a fair amount to do by Indian Lake to the east.

A weeks worth, prob not, but beats being parked in the customer waiting area, or spending fare more than you should at the factory store.
panamerican is offline   Reply With Quote
Old 06-23-2021, 10:14 AM   #18
Rivet Master
 
1988 32' Excella
Robbinsville , New Jersey
Join Date: May 2012
Posts: 1,624
Quote:
Originally Posted by cru-in View Post
Hotel in Lima cost us $100 a night. I figure, at $140 and hour, we are probably saving that much. Plus they will finish earlier. Had they been moving it in/out everyday, I am doubt they could finish all the work in a week.

Something for you all to consider in your visiting JC.
I'd bet your right, 40 minutes to cleanup, 10 to take it to Terra Port, and 10 minutes back to the shop could be a low estimate.
Wazbro is offline   Reply With Quote
Old 06-23-2021, 11:13 AM   #19
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Quote:
Originally Posted by Wazbro View Post
I'd bet your right, 40 minutes to cleanup, 10 to take it to Terra Port, and 10 minutes back to the shop could be a low estimate.
...and then time, once back in the barn the next day, to get all set up again.

Now if it is warranty work, or work that can be accomplished in a day, the rationale may not apply.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Old 06-26-2021, 10:10 AM   #20
3 Rivet Member
 
2004 30' Classic
California , MD
Join Date: May 2019
Posts: 243
Ended up leaving our AS at JC. Work took longer than a week and we had to get back for appointments. Not too big of a deal. We only live 500 miles away. It is mostly an easy interstate drive.

Glad we stayed around for a while to have chats with the service folks on how the work would be done.

Can't say enuff good things about the folks at the AS Service Center. Bill our technician was great. As was Kevin, our Service Advisor. Josh, the Service Manager was friendly and available.

Bill cared for our AS as if it was his own. Lots of pride in workmanship.

With all the new ASs being sold, they were very busy. Be sure to make your appointment early.
__________________
2004 30' Airstream Classic
cru-in is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
How do I restore 1930s Exterior Aluminum? 2bdada Cleaning, Stripping & Polishing 0 10-01-2013 06:22 AM
off to see the mothership!!! runningbarre On The Road... 12 07-25-2008 09:51 AM
If you go to Mothership in Jackson Center... Bambi_Bandit Off Topic Forum 23 06-29-2008 10:13 PM
2006 Classic Trip to the Mothership Dover 2006 - 2010 Classic (all lengths) 1 06-20-2007 09:12 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 07:18 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.