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Old 04-07-2021, 12:09 PM   #1
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2016 Interstate Grand Tour Ext
Bosque Farms , New Mexico
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a thumbs-up to Tom's RV in Albuquerque

I would just like to give a thumbs-up to Tom's RV Service in Albuquerque for their work on the Onan 2500 LP generator on the Interstate. After taking it with appointment to the official Cummins place in ABQ and waiting for a MONTH for them to do nothing, I brought it home unrepaired. I got the tip about Tom's from Airstream of ABQ, so I sent them an email. The people at Tom's called me on the phone; I brought it in on Tuesday, and they removed the generator for bench work; and this morning they called to say that it's done, ready to reinstall on Friday morning. I couldn't be more pleased!

https://www.tomsrvnm.com/

IF you want to know, the LP regulator on the generator was the problem.


Lynn
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Old 04-07-2021, 01:10 PM   #2
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Albuquerque , New Mexico
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That's great to hear. I've heard others mention that Tom's RV is good for service work. Andrew at Airstream of NM recommends them highly also. We've not had a reason to use them yet, but considering how busy Airstream of NM stays, it's always good to have a back-up.
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Old 04-07-2021, 01:46 PM   #3
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Quote:
Originally Posted by eubank View Post
I would just like to give a thumbs-up to Tom's RV Service in Albuquerque for their work on the Onan 2500 LP generator on the Interstate. After taking it with appointment to the official Cummins place in ABQ and waiting for a MONTH for them to do nothing, I brought it home unrepaired. I got the tip about Tom's from Airstream of ABQ, so I sent them an email. The people at Tom's called me on the phone; I brought it in on Tuesday, and they removed the generator for bench work; and this morning they called to say that it's done, ready to reinstall on Friday morning. I couldn't be more pleased!

https://www.tomsrvnm.com/

IF you want to know, the LP regulator on the generator was the problem.


Lynn
Always good to hear of someone who provides good service. Thanks for sharing.

I know it's never cheap to drop the generator, but it soothes the sting if they do the job right. Here's to hoping you never have to use them again.
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Old 04-07-2021, 02:48 PM   #4
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Shreveport , Louisiana
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There should be more of this type postings, if they do good reward them by telling everyone, they do bad or nothing also let everyone know. I keep seeing nightmares on time schedules but I also have been able to ferret out someone (usually independent and most of the time mobile repair) that do a fantastic job and that keeps us rolling down the road.
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Old 04-08-2021, 09:27 AM   #5
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2020 23' Flying Cloud
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Tomís RV installed a weight distribution hitch on my 2020 FC23 CB back in March. They did excellent work!
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Old 04-08-2021, 09:35 AM   #6
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Tom's RV Service - Albuquerque

I'm also a big fan of Tom's RV Service. Great work, fair price, in and out quickly!
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