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07-21-2019, 05:57 PM
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#1
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1 Rivet Member 
2019 22' Sport
St. Louis, MO
, MO
Join Date: Sep 2018
Posts: 7
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2019 22FB Sport A/C Not Cooling
Hope someone can help. Am traveling and camped at an RV Park near Santa Fe, NM. Very Hot today and after returning from a day trip discovered the AC unit is not cooling. The speed control dial when set in the High Position results in slow fan speed and little to no cooling. I have cycled the unit off/on multiple times, checked the surge protector, reset the box breaker all with no success. All other systems seem to be working properly. I have searched the forums and not having much luck finding related threads so any suggestions on what I might do to trouble shoot would be greatly appreciated.
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07-21-2019, 06:13 PM
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#2
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4 Rivet Member 
2018 28' Flying Cloud
Clayton
, Georgia
Join Date: Jul 2017
Posts: 399
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Don't have a 22' Sport so not sure what the climate control is like. Mine has a thermostat that gives fault codes when the power to the A/C is too low.
Have you checked your breaker panel? If you have a store/run switch cycle it on/off. Are there other 120v accessories, like a microwave, you can run to test power into the trailer?
Good luck! I feel your pain. It's about 100 deg where I am and the interior temp in the Airstream got up to 91. Wish I could run my second A/C.
__________________
Erik & Carol
Clayton, Georgia
AS: 2018 Flying Cloud 28 "Baby Zeppelin"
TV: 2017 Ford F250 Lariat w/ Blue Ox Sway Pro
AIRForums #126944 WBCCI #1297
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07-21-2019, 06:19 PM
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#3
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Retired.
Currently Looking...
.
, At Large
Join Date: Jun 2003
Posts: 21,268
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What is the voltage at the outlets in the trailer?
__________________
Terry
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07-21-2019, 06:53 PM
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#4
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Rivet Master 
2022 25' Flying Cloud
NCR
, Ontario
Join Date: Feb 2017
Posts: 2,862
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it the ac voltage is too low, neither the Air Con nor the uwave will work
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07-22-2019, 09:16 AM
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#5
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2 Rivet Member 
2018 22' Sport
Ludlow Falls
, Ohio
Join Date: Jun 2018
Posts: 46
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Hi Steve, This may seem overly simplified but I have a 2018 Sport 22' and I thought I had a similar problem but check the knob position very closely as the knob for the air is reasonably symmetrical and could be pointed 180 degrees off. At least that what I did and have done a few other times. I'm going to mark the knob better.
Good Luck.
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07-22-2019, 09:27 AM
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#6
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Airstream Ambassador
Jackson Center
, Ohio
Join Date: Feb 2017
Posts: 742
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Quote:
Originally Posted by SteveF STLMO
Hope someone can help. Am traveling and camped at an RV Park near Santa Fe, NM. Very Hot today and after returning from a day trip discovered the AC unit is not cooling. The speed control dial when set in the High Position results in slow fan speed and little to no cooling. I have cycled the unit off/on multiple times, checked the surge protector, reset the box breaker all with no success. All other systems seem to be working properly. I have searched the forums and not having much luck finding related threads so any suggestions on what I might do to trouble shoot would be greatly appreciated.
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Hi SteveF STLMO,*
We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.
You can also reach Airstream Customer Service and Technical Support at*customer_support@airstream.com*
Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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07-22-2019, 09:34 AM
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#7
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3 Rivet Member 
2019 20' Flying Cloud
Eau Claire
, Wisconsin
Join Date: Aug 2015
Posts: 113
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Cooling mode
Hi Steve, I had somewhat the same problem as you and called the AS dealer. He said to always leave the fan on Auto and then put it in Cool Mode. Making sure that you are not running on program 1 or 2. It then worked fine for me. Good luck with it.
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07-22-2019, 10:11 AM
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#8
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2 Rivet Member 
2014 20' Flying Cloud
Currently Looking...
Cary
, NC
Join Date: Sep 2017
Posts: 75
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I wish there were an alternative to the Domestic thermostat and AC for AS. That thermostat is so very hard to program.
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07-23-2019, 07:59 AM
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#9
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1 Rivet Member 
2019 22' Sport
St. Louis, MO
, MO
Join Date: Sep 2018
Posts: 7
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Quote:
Originally Posted by whbrown
Hi Steve, This may seem overly simplified but I have a 2018 Sport 22' and I thought I had a similar problem but check the knob position very closely as the knob for the air is reasonably symmetrical and could be pointed 180 degrees off. At least that what I did and have done a few other times. I'm going to mark the knob better.
Good Luck.
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Your reply reminded me of the basic tenets of troubleshooting whereby you eliminate the most basic possibilities first. Sure enough by making the adjustments as you suggest I now have a comfy and cool AS in the high desert Southwest. Have used a permanent marker to make a few set points and oriented the knob properly so I don't mess this up again. Thanks to all who replied, printed out the entire thread for future reference. Happy Trails!!!
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07-24-2019, 06:57 AM
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#10
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2 Rivet Member 
2014 20' Flying Cloud
Currently Looking...
Cary
, NC
Join Date: Sep 2017
Posts: 75
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Knob?
Could you post a photo of the knob?
I don’t understand where that is located.
Thanks
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07-25-2019, 01:27 AM
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#11
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1 Rivet Member 
2016 28' International
Cottonwood
, Arizona
Join Date: Feb 2017
Posts: 9
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Steve I am also in Santa Fe. I’ve also been very frustrated with airstream AC units. I am physically located at the Rancheros de Santa Fe campground. I have a 2016 28 interstate. Even airstream is giving me a variety of telephone fixes. Anyway if you’re nearby 501-258-7717. Leave me a message and I will contact you back
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07-25-2019, 11:18 AM
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#12
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2 Rivet Member 
2018 22' Sport
Ludlow Falls
, Ohio
Join Date: Jun 2018
Posts: 46
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On the AS 22' Sport, the controls is not a wall thermostat. The best way to describe is the control is basically like a window unit. No temperature settings, the higher the cooler.
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07-25-2019, 11:45 AM
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#13
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Rivet Master 

2020 25' Globetrotter
Santa Rosa
, California
Join Date: Feb 2017
Posts: 1,546
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This may be obvious, but your unit is a heat pump and can provide both heating and cooling. I don't know what the control setup looks like but even if the fan is set to Auto and you adjust the temperature setting you may have to be sure that the correct mode is selected, either Cool or Heat.
I mention this because when we first got our Classic I had the fan turned On and tried to adjust the temperature and got nothing but recirculated warm air. I tried the fan on Auto with the same result. Thought the unit wasn't working. It wasn't until realized I had to select Cool mode that good things started to happen. Duh.
This may not apply to your situation, but just a thought....
__________________
Mike
2020 25' Globetrotter Twin | 2017 F250 4x4 6.7 max tow Platinum
400Ah Battle Born lithium battery string | 580W solar (400W roof 180W portable)
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