Originally Posted by Inland RV Center, In
Dexter has major problems with their actuator.
I called Dexter's engineering department, and spoke to a very kind gentleman, who assured me that there are no major problems with Dexter's actuator.
He did mention that some of the actuators were returned for burned logic boards. The reason for the burned logic boards was that a few careless home mechanics and a few incompetent trailer shops reversed the polarity by accident, and it burned the board.
Dexter has released a new actuator due to this dilemma, that has large diodes in the power supply section, which now no longer allow the board to go up in smoke if someone does not know the difference between a positive and negative cable.