For those wondering about the recent email from Airstream Club International about 15% off on tires I though I would share my recent experience.
I was in need of some new Endurance tires for our 25FB and after comparing a quote with Discount Tire decided to take advantage of the ACI discount through Goodyear. To get to it you login to the ACI website then go to member discounts and click on the Goodyear link. There you can select your tires and add to the cart with 15% discount. Next you choose installation and I saw they have something new called Goodyear Roll which advertises coming to your place to do the install. Since hooking up and taking somewhere is a pain, and the fact last time I was at the tire shop someone hit my truck, I decided to give it a try. Total installation cost was a reasonable $95.80 which included the Goodyear Roll service. Once you put in your address and select a 2 hour installation window you are all set, super easy.
Installation is where things got a little weird and I will give everyone full detail so you can decide if you want to try it. They arrived on time and in order to make things go smooth I hooked up and drove each wheel onto a ramp in order as they replaced the tires. They were nice young people, but I would not call them the most experienced tire techs. They did not have a socket that would fit or a torque wrench so I provided them with mine. The more experience person did the installation and balancing so I felt better about that. The less experienced person took off the wheels and re-installed with the torque wrench. First thing I noticed was she was not strong enough to properly torque the wheels so she would bounce on the torque wrench which is a no-no. I would work in the garage while waiting to do the next wheel and on #3 I noticed it was taking a long time so I decided to investigate. Turns out they have a process called shredding in which they drill a hole through the DOT label on the sidewall so when tires go to the dumpster they can not be taken and used. She accidentally did this on one of the new tires, and was attempting to patch it
. At that point I inserted myself and said that is not acceptable and explained why good tires are so important and the cost of a failure. They were very nice, no problem, and said they would get another tire even though it is almost an hour drive away. Since it was Saturday the place was close so they had to come back the following Tuesday. When they returned I got my 4th tire installed and all went smooth. After they left I re-torque all wheels myself and took it for a drive and so far so good.
So, reason for my long winded post was I wanted to give everyone all the facts so they can decide if they want to try Goodyear Roll installation. The 15% discount on the tires is great and I will probably use there installation again in the future as they were very nice, prompt and easy to work with. My only suggestion to others should you want to try them is make sure you watch them and make sure they do things right.
You are a forgiving person.
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