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Old 04-07-2020, 10:39 PM   #1
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1978 31' Excella 500
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Inland RV

Inland RV??? Anyone been able to contact these guys. Ordered and paid for new axles/brakes/hubs etc for my 78 Excella remodel and havenít been able to get in touch via email/phone/ social media since -ordered March 6- please help if possible
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Old 04-08-2020, 12:59 AM   #2
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The former owner "retired" and sold to an inexperienced new owner, who apparently didn't know what due diligence entailed... and who may have ended up buying a lot of liability and few if any assets.
Who really knows?
If you used a debit or credit card, file for a refund. There might be some consumer protection department in California that.could be of.some help. And of course there are any number of apps which could allow you to find neighboring businesses - they could tell you if the building is still occupied.

I hope the axle just shows up.
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Old 04-08-2020, 01:37 AM   #3
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FYI

"Inland RV" mentions here: https://www.google.com/search?q=Inla...=airforums.com

Recent thread: https://www.airforums.com/forums/f44/trouble-with-inland-rv-late-2019-early-2020-a-204638.html

Good luck,

Peter

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Old 04-08-2020, 08:33 AM   #4
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Inland is in California and they may not be considered essential and therefore shut down with the stay at home order. Not an excuse for failure to communicate.


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Quote:
Originally Posted by ShinyShanty View Post
Inland RV??? Anyone been able to contact these guys. Ordered and paid for new axles/brakes/hubs etc for my 78 Excella remodel and havenít been able to get in touch via email/phone/ social media since -ordered March 6- please help if possible
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Old 04-08-2020, 09:28 PM   #5
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Update- I went to maps and found a neighbor (Yotamasters) called them and they said that have seen the bay doors open multiple times and they were open when I called Yotamasters. My wife called and a gentleman answered the phone. He took my name and number and invoice number and said when the girls got in he would Give them the message. No one returned my call yet!
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Old 04-09-2020, 08:28 AM   #6
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I suggest you immediately cancel the order and call the credit card bank and request a refund. If you wait too long the window might close.
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Old 04-09-2020, 09:31 AM   #7
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Very Sorry for your experience...on a lesser value example:

This explains for two months prior tried to purchase factory bearing seals there (as successfully done in the past ).

Must have left 6 Voice messages and 3 emails over a period of 3 weeks..... no response either way.

Finally, found exact same part number factory seals at Out of Doors Mart for 1/2 the price. Also, OoDM folks very knowledgeable & attentive to deal with.
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Old 05-01-2020, 11:57 AM   #8
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I went to look at Airstream's website and tried to find Inland RV's contact information.
They are no longer listed on Airstream's website as an Airstream dealer.
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Old 05-01-2020, 01:31 PM   #9
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AW Inland was never a Airstream dealer although he had several old trailers at the lot. Andy was a parts dealer business that was sold a couple of years ago. He was very knowledgeable about the history and vintages. He got a bit cantankerous in the last years before he sold the business to one of his employees.
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Old 05-01-2020, 01:41 PM   #10
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Bought some rock guard hinges from Inland this month. Deal went well. Hinges arrived when they said they would.
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Old 05-01-2020, 03:11 PM   #11
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Correct me if I’m wrong, but isn’t Andy the owner of this site/RV Life and all its affiliates? I truly remember reading it somewhere when Airforums became an RV Life community, which doesn’t seem that long ago. I looked for the thread and can’t seem to find it now, but someone owns this site and by extension RV Life etc...

In my mind it’s him until proven otherwise.

As far as cantankerous goes, I know I’d get a bit spicy having to field newbie questions for decades, especially the easily searched ones. I found him to be a fount knowledge and wish him well in his custom Airstream yacht floating around Micronesia and raking in gobs of cash from the pop up ads on all his sites.

Cheers Andy!

Ian
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Old 05-01-2020, 03:48 PM   #12
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Originally Posted by Iansk View Post
Correct me if Iím wrong, but isnít Andy the owner of this site/RV Life and all its affiliates? I truly remember reading it somewhere when Airforums became an RV Life community, which doesnít seem that long ago. I looked for the thread and canít seem to find it now, but someone owns this site and by extension RV Life etc...

In my mind itís him until proven otherwise.

As far as cantankerous goes, I know Iíd get a bit spicy having to field newbie questions for decades, especially the easily searched ones. I found him to be a fount knowledge and wish him well in his custom Airstream yacht floating around Micronesia and raking in gobs of cash from the pop up ads on all his sites.

Cheers Andy!
Ian
The Andy that owns this website is most certainly NOT the same Andy that used to own Inland RV. Two completely different (and I mean that with every fiber of my being) human beings.

Now, before I say something that will get my ears slapped back, I'm going to shut up. Three cheers for Airforums!

Jim
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Old 05-01-2020, 03:50 PM   #13
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After asking the google overlords a dozen different ways I found the thread:

https://www.airforums.com/forums/f16...ite-56039.html

Ian

PS... not that it really pertains to the OP’s question, but thread creep and all.
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Old 05-01-2020, 03:56 PM   #14
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Quote:
Originally Posted by Jim & Susan View Post
The Andy that owns this website is most certainly NOT the same Andy that used to own Inland RV. Two completely different (and I mean that with every fiber of my being) human beings.

Now, before I say something that will get my ears slapped back, I'm going to shut up. Three cheers for Airforums!

Jim
What are the chances... Andy Rogozinski (inland RV) and Andy Robinowitz (this sites owner)... my mistake. Carry on.

Ian
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Old 05-01-2020, 05:56 PM   #15
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Quote:
Originally Posted by Hittenstiehl View Post
AW Inland was never a Airstream dealer although he had several old trailers at the lot. Andy was a parts dealer business that was sold a couple of years ago. He was very knowledgeable about the history and vintages. He got a bit cantankerous in the last years before he sold the business to one of his employees.
I assumed Andy R was an Airstream dealer.
Thanks for setting me straight!
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Old 05-01-2020, 07:57 PM   #16
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Inland RV, Andy's business was (is) in Corona CA. He used to be on this forum and yes gave repetitive answers to many a newbie. He also got annoyed and direct when folks challenged his knowledge.

One of his articles on vintage axels is still often referred to.

I meant no disrespect when I described his as having gotten cantankerous. He spent many a time on the phone with us answering questions. When we stopped by the shop he stood at the counter answering more questions. On two ocassions he invited us into his office.

On one of our orders I ordered the wrong size fridge vent (my fault) and they would not allow me to return it. On our next trip to CA I took the fridge vent and he let me exchange it. He also turned us on to Aircraft Spruce (a couple doors down from him) for clecos and rivets.

On one of our visits, when we had heard he might be selling his business, I cheekily suggested he sell his warehouse full of parts and bits to Steve at Vintage Trailer Supply and he scoffed and harrumphed.

Not that any of that mattered but that human time capsule of knowledge can't be replicated.
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Old 05-01-2020, 11:31 PM   #17
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I’m a fan of Steve and vintagetrailersupply.com

Glad to have them available.

Ian
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Old 05-01-2020, 11:33 PM   #18
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Quote:
Originally Posted by Hittenstiehl View Post
Inland RV, Andy's business was (is) in Corona CA. He used to be on this forum and yes gave repetitive answers to many a newbie. He also got annoyed and direct when folks challenged his knowledge.

One of his articles on vintage axels is still often referred to.

I meant no disrespect when I described his as having gotten cantankerous. He spent many a time on the phone with us answering questions. When we stopped by the shop he stood at the counter answering more questions. On two ocassions he invited us into his office.

On one of our orders I ordered the wrong size fridge vent (my fault) and they would not allow me to return it. On our next trip to CA I took the fridge vent and he let me exchange it. He also turned us on to Aircraft Spruce (a couple doors down from him) for clecos and rivets.

On one of our visits, when we had heard he might be selling his business, I cheekily suggested he sell his warehouse full of parts and bits to Steve at Vintage Trailer Supply and he scoffed and harrumphed.

Not that any of that mattered but that human time capsule of knowledge can't be replicated.
I canít wait to be cantankerous...

Ian
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Old 05-02-2020, 01:01 AM   #19
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Itís an integral part of the fun of getting lots older!!!

I play it for all itís worth!
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Old 05-02-2020, 02:08 AM   #20
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Hey watch it there, Rich, I resemble that!



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