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Old 03-25-2020, 11:23 AM   #1
New Member
2017 Basecamp
Oak Harbor , WA
Join Date: Mar 2020
Posts: 2
Truma CP Plus for Basecamp

Apparently there is a defect with the Truma CP Plus heater controller for the basecamp and possibly other airstreams. The original design allows moisture to get behind the controller and make it lose function. The cost the replace this controller is about $300.

Airstream is not standing behind the problem as they say it is not one of their products.

I love how a company can incorporate another company's product into it's units and then walk away from any responsibility to fix the problem. They basically told me to pound sand because they say I am the second owner of the basecamp.

So I'm out $300 for a defective product that Airstream knows was defective and that the Truma company had to modify it's design to fix the problem.

No more Airstreams for me! I'll save that $100,000 for the $300 Airstream saved on me!
hodag1959 is offline   Reply With Quote
Old 03-25-2020, 07:59 PM   #2
3 Rivet Member
Paradise , Texas
Join Date: Nov 2017
Posts: 154
Contact truma. They may work with you.
Crackerman is offline   Reply With Quote
Old 03-26-2020, 08:46 AM   #3
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2017 Basecamp
Oak Harbor , WA
Join Date: Mar 2020
Posts: 2

No - they are the ones that informed me of the issue and then still charged me $300 for a new one!
hodag1959 is offline   Reply With Quote

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