Repeated Dometic A/C failures

[ldhirsch]

Originally Posted by California27

I own 3 Airstreams. I have experienced a lot of Dometic A/C failure. I am currently on my 3rd A/C on my 2014 27" Airstream International. The first one failed within a year. Dometic replaced it. The second one failed within 4 months. Dometic replaced it, but made me pay for the dealership labor. I feel this is just wrong.



There are 2 A/Cs on my 2015 30" Airstream International Serenity. I purchased this Airstream 11 months after the original owner purchased it from the dealership. The 13,000BTU A/C in the bedroom failed 2 weeks after I purchased the Airstream. Dometic replaced it at the Airstream dealer. Now the 15,000 BTU unit at the front of the Airstream has failed. The Airstream is still under factory warranty. However, Dometic is refusing to replace this A/C. They say it is because I am not the original owner, regardless of the fact that the Airstream warranty is still in effect. I feel this is just wrong.



Has anyone else had trouble with Dometic Air conditioners failing and further trouble getting Dometic to stand behind their product?



Thanks

Yes we are dealing with it now. Colonial replaced the rear and both worked on our latest trip, the front does not work now.We have a 30' International Serenity,
Very frustrating especially when it's Hot..

[AtomicNo13]

I just installed a late August build 15k PII.
I'm noticing it doesn't seem to cool anything like my 27 year old Penguin I.
Beginning to think something is wrong. The compressor runs always, and never cycles off!
Cold air comes out, but something is different!

[AVS]

Speaking of warranties and AC performance, does the installation of the Micro Air Easy Start void the Dometic warranty?
I have one to install, but I'm thinking I should now wait until the warranty runs out. Any thoughts?

[camperguy58]

Originally Posted by AVS

Speaking of warranties and AC performance, does the installation of the Micro Air Easy Start void the Dometic warranty?
I have one to install, but I'm thinking I should now wait until the warranty runs out. Any thoughts?

Asked the easy start manufacturer and they said it can be installed in such a way that it can be removed for warranty work if needed. They also said it does not effect the functioning of the ac. Now, that's the easy start manufacturer, so the final call is yours.