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Old 04-14-2019, 05:42 PM   #1
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2020 23' Globetrotter
2019 23' Flying Cloud
Sugar Land , Texas
Join Date: Feb 2019
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Newbie Mistake ...Advice?

Stupid Newbie Mistake! We have had our brand new 2019 FC23FB for 2 months and just took it out for our first camping trip. When coming home and backing it up into the storage facility, I didn't raise the storage door high enough. Husband backed the trailer into the unit and the bottom rail of the storage door hit the air conditioner and cracked the shroud! Has this happened to anyone else? We don't know if the air conditioner is also damaged. I am devastated.

I know we can replace the shroud fairly easily and hope that is all my mistake damaged. Our plan is to order a new shroud and bring the AS home to take off the old shroud and check for visible damage, the plug in AS to the 30 AMP outlet we installed at the house, and see if the AC turns on. Hopefully AC works. If not, we'll take it to the dealer, but we were planning on taking it out again on May 5.

Any advice? Is there anything else we should check?

Thanks,
Seanette and Richard Meserole
2019 FC23FB MesAdventurer
2019 Audi Q8
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Old 04-14-2019, 05:51 PM   #2
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Sounds like your experience may be limited, but your logical skills are good. Remove the old shroud and make sure there are no missing pieces in the works before testing. Be ready to turn it off fast.

Its an expense and an inconvenience, all fixable. Many have had much more newbie troubles, and you will both be more aware that enough room is best defined as PLENTY of extra room.

Every oops moves you closer to "expert" status.

Paula
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Old 04-14-2019, 06:00 PM   #3
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You just had your first of many "learnig experiences"!! As long as nobody got hurt it is not too bad of a accident. Check to make sure none of the finns on the A/C are damaged. They are normally at the rear of the unit. Hopefully a new shroud is all that is hurt. Make sure that you only walk on the part of the roof that you can see rivets on. That is where the ribs are, otherwise you will have some dents. Good luck!!
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Old 04-14-2019, 06:02 PM   #4
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Dadeville , Alabama
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Sorry to hear about your damage. If I were you I would hold off on ordering a new air conditioner shroud until I confirm the AC was working properly. There is no reason to order a shroud only to find out that you have to order an air conditioner that will come with the shroud. Test the AC first and if it works OK order the shroud. If not you can then order a replacement AC unit. Damage is going to depend on how hard it hit the cooling/condensing coil is located in the rear and down the curb side of the AC unit.
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Old 04-14-2019, 06:18 PM   #5
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2018 27' Globetrotter
Hanover , Pennsylvania
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I've made some stupid newbie mistakes also. It's a fairly large club.

I would check to see if the A/C works before ordering a new shroud. You mentioned that you had a 30 Amp service installed at home for your AS. Most likely you already know this but make sure it is not 220 volts.

Things happen and then you move on. All the best!
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Old 04-14-2019, 06:32 PM   #6
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2019 23' Flying Cloud
Waterford , New York
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That stinks. I made that mistake with my truck. Air conditioner shroud is easy, if you had to make a newbie mistake that one is easily fixable.

I purchased a 23fb right around the same time as you. I love it but it has not left my driveway yet.
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Old 04-14-2019, 06:32 PM   #7
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Fort Collins , Colorado
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If you keep this up you’ll soon be experienced like the rest of us. Welcome to the club!
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Old 04-14-2019, 06:38 PM   #8
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One of my first repairs was replacing the AC shroud. A tree limb jumped out in front of me.
Don't worry! Stuff happens. Look at it as a learning experience.
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Old 04-14-2019, 06:51 PM   #9
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If the fins are not badly bent, i.e. the tubing bent also, you can get a fin "comb" at an AC supply house and straighten them pretty easily. You can try the AC before you do anything. Pull the cover and look for leaking oil if any tubing is bent. If all is well, get the comb, straighten any bent fins and order your shroud.

Al
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Old 04-14-2019, 07:22 PM   #10
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We have all done similar stuff ! We just are not telling anyone about it ! Don't beat yourself up ! Enjoy that super cool Airstream !
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Old 04-14-2019, 07:24 PM   #11
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By the way, how does that Audi pull the Airstream? Milage?
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