Furnace Issue

[Cump]

We have a 2019 International Serenity. We are in Estes Park, CO and the furnace would not come on. It worked fine in Grand Junction (4650 feet elevation), not now. Clicks on for about 10 seconds, then nothing. Estes Park is probably 8000 + feet.

[JonDNC]

We had the same issue when we changed propane tanks, there was some air in the line, first tie we had used the 2nd tank. If that’s the case, run the stove for a bit to make sure all the airs out. Once we did that worked fine.

[BayouBiker]

yeah, I'm with Jon and suspect the supply system. dif you confirm you have propane in the tanks? Is the auto switch valve functioning correctly? Are the supply lines good?

Check the stove as suggested, the refrigerator is on the same supply line as the furnace. does it function on propane? If not write back and we can help.

[AirstreamInc]

Originally Posted by Cump

We have a 2019 International Serenity. We are in Estes Park, CO and the furnace would not come on. It worked fine in Grand Junction (4650 feet elevation), not now. Clicks on for about 10 seconds, then nothing. Estes Park is probably 8000 + feet.

Hi Cump,*

We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information, email and the last 6 digits of your VIN, so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.*