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Old 02-17-2018, 06:10 PM   #1
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2018 28' Flying Cloud
Gainesville , Florida
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New 2018 ASFC 28RB came with wrong oven

After many months of waiting our new 2018 ASFC 28RB arrived unexpectedly at the dealer today. I was there by accident dropping off a hitch and discovered it just before the dealer closed for the weekend. I took pictures inside and out to show my wife. At home looking at the pictures I noticed that the oven was a conventional oven not the Convection Microwave Upgrade we agreed to, ordered and put money towards. The dealer was closed when I noticed it and won't reopen till Monday. What to do? I am not going to accept the wrong oven. Can the dealer get the convection microwave from Airstream and swap it out with the oven. If they do how concerned should I be that there will be future problems? I believe both oven types have the 3 burner cook tops. Does the whole unit need to be replaced?
Thanks in advance!
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Old 02-17-2018, 06:48 PM   #2
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I thought the 28RB had a gas oven standard plus a microwave either a regular or convection upgrade.
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Old 02-17-2018, 06:52 PM   #3
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Personally Id stick with the oven. We have a convection oven in our 27fb and other than popping popcorn and heating nuggets, it never gets used. The propane oven does get used and is essential if boondocking. I think AS unintentionally did you a favor.
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Old 02-17-2018, 06:54 PM   #4
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If it's JD Sanders, they are very good and know what they are doing. I wouldn't worry about having them swap it out for what you ordered.
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Old 02-17-2018, 10:36 PM   #5
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Maybe it’s not your trailer...
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Old 02-17-2018, 11:14 PM   #6
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Quote:
Originally Posted by Adventure.AS View Post
I thought the 28RB had a gas oven standard plus a microwave either a regular or convection upgrade.


No, the 27 has the propane oven plus the convection oven in the pull out pantry. No room to put a Micro-convection oven in the 28 without pulling the propane stove. You can store one in the pantry but its not wired in and youd have to move it to the counter and plug in. We went with the propane oven on advice of this forum.

When we switched from the 28 to the 27, I was sure wed use the convection oven more. Its really underpowered and doesnt actually have much space to cook. We use the propane oven more and the cooking is more even.
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Old 02-18-2018, 01:00 AM   #7
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I would suggest to take a deep breath and wait till Monday and deal with it then. It may be the wrong trailer. It may be fixable and all this fretting will be for naught.😊
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Old 02-18-2018, 04:59 AM   #8
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Give sanders a call. Do not overeact! They will help you.if you did not buy from them then good luck, go to the selling dealer.
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Old 02-18-2018, 06:34 AM   #9
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We have a 2018 Flying Cloud 28 rear queen, and opted to go with the propane oven, not the convection oven/micro wave.

So far we're glad we did. DW baked some great blueberry muffins on our first camping trip with our new trailer.

Having said that, if it's the convection oven/microwave you want then I'm sure the dealer will deliver it to you that way.
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Old 02-18-2018, 06:45 AM   #10
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Our Safari 25 had the convection microwave mounted under the cooktop. If that's how it would be mounted in your trailer, check the usability before making the change. The display on ours could only be read from straight on. We had to get down on hands and knees every time we used it. The gas oven can be used any time. You have to have shore power or a generator to use the convection/microwave. In convection mode, the oven in our Classic puts as much heat into the trailer as a gas oven would.

So in my opinion, the winner is, for:
Boondocking - gas
Usability - probably gas, depends on location
Interior Heating - draw
Quick warmup, defrost - microwave

Al
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Old 02-18-2018, 06:50 AM   #11
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As noted, the 28 comes with an oven as standard, or optional convection microwave, but not both. My understanding is it is an easy swap.
I have a 28 Serenity on order, with the convection microwave option.
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Old 02-18-2018, 09:57 AM   #12
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I NEVER use my convection/microwave. I boondock year round and would love a regular oven.
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Old 02-18-2018, 06:05 PM   #13
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If you plan to do any Boondocking then the regular gas oven is the only way to go. Think about keeping the setup the way it is and getting you deposit returned plus some extra bennies from Airstream for the screwup.
You won’t regret keeping is the way it is.
Boondocking has open so many opportunities for us while traveling.
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Old 02-18-2018, 07:00 PM   #14
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Quote:
Originally Posted by Tbeck11931 View Post
If you plan to do any Boondocking then the regular gas oven is the only way to go.
You forgot the "in my opinion" part. We do boondocking without a gas oven. It really depends on how you like to prepare meals and what you like to eat. We fix things like fish or veggie fajitas on the outside propane grill, and there are plenty of meals you can have without using an oven. When we do have shore power we sometimes include meals using the convection microwave. In my opinion the gas oven would be a waste, for us, since we'd rarely if ever use it.
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Old 02-19-2018, 05:14 AM   #15
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We had a gas oven and a microwave in our previous TT. In 10 years, never used the oven, except for storage.
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Old 02-19-2018, 09:25 AM   #16
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We have a 2017 28 Serenity with the optional convection oven. We love it and use it all the time. We cook out doors mostly so I didn't think a conventional oven would be used as much as the microwave. When we boon dock I'm pretty content to cook outdoors using my large dutch oven. On our last outing my DW had pre-made lasagna in aluminum pans ... delicious! In the end, how you cook and what you need to do that is all about personal preference.
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Old 02-19-2018, 08:25 PM   #17
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I want to thank all the great replies I received! I am really impressed with how helpful everyone has been.
I made contact with JD Sanders today in Gainesville/Alachua Florida where I am buying our 2018 ASFC28. They were great, apparently it was a factory error and JD Sanders will be replacing the oven as ordered. They have again proven why buying from them is a good deal. I am a repeat customer for a reason.
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Old 02-19-2018, 08:33 PM   #18
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My experience has been very positive with dealers and the factory. Glad it appears to be resolved.
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