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02-17-2018, 06:10 PM
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#1
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1 Rivet Member
2018 28' Flying Cloud
Gainesville
, Florida
Join Date: Feb 2018
Posts: 5
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New 2018 ASFC 28RB came with wrong oven
After many months of waiting our new 2018 ASFC 28RB arrived unexpectedly at the dealer today. I was there by accident dropping off a hitch and discovered it just before the dealer closed for the weekend. I took pictures inside and out to show my wife. At home looking at the pictures I noticed that the oven was a conventional oven not the Convection Microwave Upgrade we agreed to, ordered and put money towards. The dealer was closed when I noticed it and won't reopen till Monday. What to do? I am not going to accept the wrong oven. Can the dealer get the convection microwave from Airstream and swap it out with the oven. If they do how concerned should I be that there will be future problems? I believe both oven types have the 3 burner cook tops. Does the whole unit need to be replaced?
Thanks in advance!
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02-17-2018, 06:48 PM
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#2
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.-. -...
2017 25' International
Niagara-on-the-Lake
, ON Canada
Join Date: May 2016
Posts: 1,837
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I thought the 28RB had a gas oven standard plus a microwave either a regular or convection upgrade.
__________________
Ray B.
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02-17-2018, 06:52 PM
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#3
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4 Rivet Member
2017 27' International
Fall City
, Washington
Join Date: Aug 2013
Posts: 402
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Personally I’d stick with the oven. We have a convection oven in our 27fb and other than popping popcorn and heating nuggets, it never gets used. The propane oven does get used and is essential if boondocking. I think AS unintentionally did you a favor.
__________________
2017 27FB International
2013 Ram 2500 Laramie Crew Cab CTD 4x4
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02-17-2018, 06:54 PM
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#4
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Rivet Master
2016 25' Flying Cloud
Jupiter
, Florida
Join Date: Nov 2015
Posts: 1,140
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If it's JD Sanders, they are very good and know what they are doing. I wouldn't worry about having them swap it out for what you ordered.
__________________
"A good traveler has no fixed plans, and is not intent on arriving." - Lao Tzu
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02-17-2018, 10:36 PM
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#5
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Rivet Master
2018 28' International
Fayetteville
, Georgia
Join Date: Jan 2018
Posts: 829
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Maybe it’s not your trailer...
brick
__________________
brick
2018 International Serenity
Cute wife...
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02-17-2018, 11:14 PM
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#6
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4 Rivet Member
2017 27' International
Fall City
, Washington
Join Date: Aug 2013
Posts: 402
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Quote:
Originally Posted by Adventure.AS
I thought the 28RB had a gas oven standard plus a microwave either a regular or convection upgrade.
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No, the 27 has the propane oven plus the convection oven in the pull out pantry. No room to put a Micro-convection oven in the 28 without pulling the propane stove. You can store one in the pantry but it’s not wired in and you’d have to move it to the counter and plug in. We went with the propane oven on advice of this forum.
When we switched from the 28 to the 27, I was sure we’d use the convection oven more. It’s really underpowered and doesn’t actually have much space to cook. We use the propane oven more and the cooking is more even.
__________________
2017 27FB International
2013 Ram 2500 Laramie Crew Cab CTD 4x4
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02-18-2018, 01:00 AM
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#7
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Rivet Master
2014 25' FB International
2007 20' Safari SE
2005 19' Safari
Qualicum Beach
, British Columbia
Join Date: Sep 2004
Posts: 1,096
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I would suggest to take a deep breath and wait till Monday and deal with it then. It may be the wrong trailer. It may be fixable and all this fretting will be for naught.😊
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02-18-2018, 04:59 AM
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#8
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Rivet Master
Currently Looking...
Mantua
, Ohio
Join Date: Jul 2005
Posts: 7,062
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Give sanders a call. Do not overeact! They will help you.if you did not buy from them then good luck, go to the selling dealer.
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02-18-2018, 06:34 AM
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#9
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4 Rivet Member
2018 28' Flying Cloud
Clayton
, Georgia
Join Date: Jul 2017
Posts: 400
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We have a 2018 Flying Cloud 28 rear queen, and opted to go with the propane oven, not the convection oven/micro wave.
So far we're glad we did. DW baked some great blueberry muffins on our first camping trip with our new trailer.
Having said that, if it's the convection oven/microwave you want then I'm sure the dealer will deliver it to you that way.
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02-18-2018, 06:45 AM
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#10
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Rivet Master
2002 30' Classic S/O
Fleming Island
, Florida
Join Date: Nov 2013
Posts: 4,673
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Our Safari 25 had the convection microwave mounted under the cooktop. If that's how it would be mounted in your trailer, check the usability before making the change. The display on ours could only be read from straight on. We had to get down on hands and knees every time we used it. The gas oven can be used any time. You have to have shore power or a generator to use the convection/microwave. In convection mode, the oven in our Classic puts as much heat into the trailer as a gas oven would.
So in my opinion, the winner is, for:
Boondocking - gas
Usability - probably gas, depends on location
Interior Heating - draw
Quick warmup, defrost - microwave
Al
__________________
“You cannot reason someone out of a position they have not been reasoned into"
Al, K5TAN and Missy, N4RGO WBCCI 1322
2002 Classic 30 Slideout -S/OS #004
2013 Dodge 2500 Laramie 4x4 Megacab Cummins
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02-18-2018, 06:50 AM
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#11
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Rivet Master
2018 28' International
Fayetteville
, Georgia
Join Date: Jan 2018
Posts: 829
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As noted, the 28 comes with an oven as standard, or optional convection microwave, but not both. My understanding is it is an easy swap.
I have a 28 Serenity on order, with the convection microwave option.
brick
__________________
brick
2018 International Serenity
Cute wife...
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02-18-2018, 09:57 AM
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#12
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Refugee from Napa, CA
2015 25' Flying Cloud
Currently Looking...
Formerly Napa
, On the road
Join Date: Apr 2014
Posts: 614
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I NEVER use my convection/microwave. I boondock year round and would love a regular oven.
__________________
Instagram. Alluminator
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02-18-2018, 06:05 PM
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#13
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3 Rivet Member
1990 34' Limited
2013 27' FB International
Conroe
, Texas
Join Date: Jul 2012
Posts: 208
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If you plan to do any Boondocking then the regular gas oven is the only way to go. Think about keeping the setup the way it is and getting you deposit returned plus some extra bennies from Airstream for the screwup.
You won’t regret keeping is the way it is.
Boondocking has open so many opportunities for us while traveling.
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02-18-2018, 07:00 PM
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#14
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Rivet Master
2016 25' Flying Cloud
Jupiter
, Florida
Join Date: Nov 2015
Posts: 1,140
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Quote:
Originally Posted by Tbeck11931
If you plan to do any Boondocking then the regular gas oven is the only way to go.
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You forgot the "in my opinion" part. We do boondocking without a gas oven. It really depends on how you like to prepare meals and what you like to eat. We fix things like fish or veggie fajitas on the outside propane grill, and there are plenty of meals you can have without using an oven. When we do have shore power we sometimes include meals using the convection microwave. In my opinion the gas oven would be a waste, for us, since we'd rarely if ever use it.
__________________
"A good traveler has no fixed plans, and is not intent on arriving." - Lao Tzu
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02-19-2018, 05:14 AM
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#15
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Rivet Master
2018 28' International
Fayetteville
, Georgia
Join Date: Jan 2018
Posts: 829
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We had a gas oven and a microwave in our previous TT. In 10 years, never used the oven, except for storage.
brick
__________________
brick
2018 International Serenity
Cute wife...
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02-19-2018, 09:25 AM
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#16
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4 Rivet Member
2017 28' International
Virginia Beach
, Virginia
Join Date: Jul 2016
Posts: 405
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We have a 2017 28 Serenity with the optional convection oven. We love it and use it all the time. We cook out doors mostly so I didn't think a conventional oven would be used as much as the microwave. When we boon dock I'm pretty content to cook outdoors using my large dutch oven. On our last outing my DW had pre-made lasagna in aluminum pans ... delicious! In the end, how you cook and what you need to do that is all about personal preference.
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02-19-2018, 08:25 PM
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#17
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1 Rivet Member
2018 28' Flying Cloud
Gainesville
, Florida
Join Date: Feb 2018
Posts: 5
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I want to thank all the great replies I received! I am really impressed with how helpful everyone has been.
I made contact with JD Sanders today in Gainesville/Alachua Florida where I am buying our 2018 ASFC28. They were great, apparently it was a factory error and JD Sanders will be replacing the oven as ordered. They have again proven why buying from them is a good deal. I am a repeat customer for a reason.
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02-19-2018, 08:33 PM
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#18
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4 Rivet Member
2017 28' International
Virginia Beach
, Virginia
Join Date: Jul 2016
Posts: 405
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My experience has been very positive with dealers and the factory. Glad it appears to be resolved.
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