Originally Posted by RichHog
So we pulled out the old evil NT22 Furnace from my 72 Safari to replace with new model. Under it was found a plastic folder that has a big scorch/burn mark on it.
Inside were two Airstream factory sheets, one a "Quality Control Exception Record " the other a "Factory Dispatching Dealer Confirmation check list."
Good thing that I didn't try to get this furnace working (besides the recall carbon monoxide risk) as maybe this thing would have caught on fire and created a bigger scorch mark on the pavement.
It appears that it doesn’t take much for these threads to get way off course.
I’ve documented a multitude of QC issues in my 2016, 2017 and the late 2018.
QC is an issue even down to the last hours of delivery.
Will not go into all the details here but believe that the recent surge of interest in AS has had some impact.
I would also like to believe that AS is very much aware and on it as we speak.
Every major manufacturer of any product will have issues.
Getting ahead of these is what will keep AS and AS follows/owners in the long trusted brand.
Let’s offer our help to QC ........ it ultimately comes back in the form of quality above and beyond the others.