Seeking a reputable dealer for a Basecamp 16X

[BobH]

I live in Virginia and had a horrible customer service experience with a nearby dealership. I was quoted a price, put down a deposit, ordered a fully loaded Basecamp 16X, the order could not ship as promised because of 'factory delays beyond our control'. Had to rent one to make a trip since all reservations were made ($2000). Was told sorry it happened to place the order again by end of year to hold the price. The dealership did not honor their word yet again and raised the price by more than 10%.

This is a premium brand and I now doubt the integrity of the dealership and the brand. Who can I contact at Airstream about honoring the quote? Who can I trust? I thought it was Airstream.

[Rolind]

Not sure you are looking for a dealer but, We bought our 2020 basecamp pre COVID at arbogast in Ohio , Brad was a pleasure to deal with. The basecamp has literally kept us both sane through the pandemic. Good luck and happy trails.
Brad Simcoe
RV Intenet Sales Specialist
Dave Arbogast RV Depot
(937) 440-5734