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04-09-2021, 06:23 PM
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#1
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1 Rivet Member
2017 Basecamp
MINNETONKA
, MN
Join Date: Oct 2020
Posts: 11
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Can't get water out of taps....new person
Total new person question,
Read the manual,
can't see what i'm doing wrong...
'17 Basecamp 16'
Hooked to shore power.
Just filled the fresh water tank, it shows at 100%
All fuses and breakers good.
All lines in "open" position.
Fuse on pump itself is good.
But, for the life of me, I can't see how to actually get water out of the tap!
It's got to be something easy....
help please?
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04-09-2021, 06:32 PM
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#2
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Site Team
2007 30' Classic S/O
Somewhere
, South Carolina
Join Date: Apr 2010
Posts: 6,436
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Does your trailer have a pump on/off switch?
Mine does not sure about yours.
__________________
S/OS #001 2005 Dodge Ram 2500 5.9L 6 Speed
16" Michelins, Hi Spec Wheels, Max Brake, Dexter 4 Piston Disc Brakes, Carslile Actuator, Equal-I-Zer, Dill TPMS. Campfire cook. BMV-712. DEMCO 21K Lb Cast Iron coupler
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04-09-2021, 06:33 PM
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#3
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1 Rivet Member
2017 Basecamp
MINNETONKA
, MN
Join Date: Oct 2020
Posts: 11
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If so, I don't see in the manual where that would be located. And I looked on the pump....
manual says it's an automatic thing.
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04-09-2021, 06:44 PM
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#4
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,067
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Are you plugged into electricity?
If not, wherever you switch on to use your battery needs to be flipped.
If you’re in a campground, look around for a friendly face and ask for help.
If not, call where you bought it tomorrow and get some guidance.
Good luck,
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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04-09-2021, 06:47 PM
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#5
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,067
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Your owners manual online says there is a water pump switch on your monitor panel.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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04-09-2021, 06:56 PM
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#6
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1 Rivet Member
2017 Basecamp
MINNETONKA
, MN
Join Date: Oct 2020
Posts: 11
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OMG, wait.
They mean the switch on the BATT/FRESH/BLACK panel....
I thought that was for only pumping OUT and EMPTYING the tanks....
Thanks Maggieee......
Painfully obvious!
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04-09-2021, 06:56 PM
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#7
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Rivet Master
2014 20' Flying Cloud
Sag Harbor
, New York
Join Date: Jun 2015
Posts: 17,523
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Quote:
Originally Posted by bls72bmw
. . .
Read the manual . . .
. . .
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Is this the correct manual?
https://www.airstream.com/wp-content...-manual-97.pdf
On p. 5-15 [PDF p. 43/86] the illustration on the top right of the page shows the Sea Level II Monitor Panel, and the pump switch to which Maggie is referring is at the top right corner of that panel.
Does your hard copy of the owner's manual show the same thing?
The pump has to be "On" for water to flow from your water tank to the faucets.
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04-09-2021, 07:01 PM
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#8
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Rivet Master
2007 Interstate
Normal
, Illinois
Join Date: Jan 2009
Posts: 18,067
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We were all new once.
Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
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04-09-2021, 07:03 PM
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#9
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Rivet Master
2000 25' Safari
Davidson County
, NC Highlands County, FL
Join Date: Aug 2006
Posts: 4,493
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The pump switch is on the Sea Level 11 monitor panel. There is a photo showing it on page 5-15 in the Owners Manual.
https://www.airstream.com/wp-content...-manual-97.pdf
__________________
Alan
2014 Silverado LTZ 1500 Crew Cab 5.3L maximum trailering package
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04-09-2021, 07:07 PM
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#10
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Rivet Master
2014 20' Flying Cloud
Sag Harbor
, New York
Join Date: Jun 2015
Posts: 17,523
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Quote:
Originally Posted by bls72bmw
OMG, wait.
They mean the switch on the BATT/FRESH/BLACK panel....
. . .
Painfully obvious!
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The black rocker switch on the Sea Level panel is labeled "PUMP" . . .
On p. 5-5 of the manual [PDF 33/86 of earlier link] it says " turn on the water pump switch located on the monitor panel."
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04-09-2021, 07:13 PM
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#11
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Rivet Master
2017 25' International
West Lake Hills
, Texas
Join Date: Dec 2020
Posts: 1,633
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Quote:
Originally Posted by Lily&Me
We were all new once.
Maggie
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I’ve been new more than once.
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04-11-2021, 06:43 AM
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#12
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3 Rivet Member
2017 27' Flying Cloud
Fernandina Beach
, FL
Join Date: Jul 2017
Posts: 172
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Possible airlock
Quote:
Originally Posted by bls72bmw
Total new person question,
Read the manual,
can't see what i'm doing wrong...
'17 Basecamp 16'
Hooked to shore power.
Just filled the fresh water tank, it shows at 100%
All fuses and breakers good.
All lines in "open" position.
Fuse on pump itself is good.
But, for the life of me, I can't see how to actually get water out of the tap!
It's got to be something easy....
help please?
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Turn on the pump switch, open a faucet, find the pump and touch or listen to see if it is activated.
If not activated, you probably have an electrical issue or a failed pressure switch on the pump.
If activated, you either have an airlock in the water line or a failed pump head. Try priming the pump by adding a short hose to the intake (supply) side of the pump. Fill the hose with water and run the pump for a second or two. Replace the supply line to the pump. It should work. If not, buy and install a replacement pump head.
The pump diaphragms can fail if not properly winterized- I keep a spare on hand for that reason.
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04-11-2021, 06:59 AM
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#13
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Rivet Master
2019 30' International
Pennsylvania
, Pennsylvania
Join Date: May 2016
Posts: 1,234
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Quote:
Originally Posted by Fungus
I’ve been new more than once.
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My screen name says it all for me
__________________
If you ain't havin' fun you ain't doin' it right
2017 Ford CCSB F250 XLT 6.2L Gas 4x4 Ruby
2019 International Serenity 30 Rear Twin
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04-11-2021, 07:28 AM
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#14
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Rivet Master
2017 26' Flying Cloud
Tampa
, Florida
Join Date: Feb 2017
Posts: 7,638
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Quote:
Originally Posted by bls72bmw
OMG, wait.
They mean the switch on the BATT/FRESH/BLACK panel....
I thought that was for only pumping OUT and EMPTYING the tanks....
Thanks Maggieee......
Painfully obvious!
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Applause!
BTW, gravity does the emptying.
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04-11-2021, 07:42 AM
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#15
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Rivet Master
2014 20' Flying Cloud
Sag Harbor
, New York
Join Date: Jun 2015
Posts: 17,523
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Quote:
Originally Posted by bls72bmw
. . .
Thanks Maggieee......
. . .
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Thank you OP for confirming in Post #6 that this problem has been solved.
Happy Trails.
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