Originally Posted by Todd G
All, Thanks for your suggestions. I spoke to Garnett yesterday and they instructed me to power down the coach for 30 minutes to reset the device. It worked!!!
But the real question is why and how did it get into that state in the first place.
It is an embedded device running on a DC source, it should be fairly bullet proof.
If it does it again, I would suspect issues on the boards like a faulty capacitor or some component nearing its end of life for whatever reason.
This is one of those things that you don't want a flaky device monitoring, way to much at risk if the device is "wrong" or locked up.
Sounds like the company will stand by it, so that is a good thing.