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Old 07-15-2022, 09:55 AM   #1
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2014 25' FB Flying Cloud
- east coastal area - , Florida
Join Date: Mar 2009
Posts: 703
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Progressive Industries - Great Service

This is a 👍to Progressive Industries on their recent help with my surge protector.

The LED readout on my roughly 2 yr old 30 amp EMS-PT30X failed. The unit still operated but I couldn't tell if there were any power issues at the post.

I am currently camping in eastern Maine where voltage can be a problem.

I went online and filled out their warranty form, adding photos of the unit.

The next day I got a nice email approving my claim and advising that processing would take 5-10 business days. No need to return the defective unit.

13 days after the initial email I received a new unit, sent directly to the campground.

Again, great service on a great product from a great company.
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