Quote:
Originally Posted by finalcutjoe
...wonder if that complete elect inspect could be done while i wait...
|







sorry couldn't resist....
hi fc...
i really feel your pain on this one....
and had similar, but slightly different issues for WELL OVER A YEAR and 3 trips to j/c....
including the melted 30 amp plug.
some of the agony is noted here...
http://www.airforums.com/forums/f37/...lks-21082.html
to summarize my view and experience on this...
1.-dealer service shops know very little about electrical issues and are not well equipped to investigate them...
2.-the
factory warranty department boss (JIM PARRETT) and his subordinates...
is VERY resistant to authorizing the time/$$$ for a dealer to properly investigate these issues...
3.-since many hours of labor fees OR a qualified electrician may be needed...
4.-the
factory warranty department and service center bosses (JIM PARRETT and DAVE SCHUMANN) and their subordinates...
are
very resistant to admitting ANY oem wiriing issues exist...
5.-these same people are
very resistant to doing the proper INVESTIGATION even IF YOU TAKE THE UNIT TO J/C (see #2)...
6,-as the owner YOU MUST INSIST they spend the SERVICE TIME to investigate properly...
and completely and get any/all wiring issues sorted out; this is no small task on YOUR part because of #2 and #3....
7.-don't assume the proper work will be done just because they schedule your unit for work at j/c (see #2)...
8.-because they WILL
take the shortest approach....
and the WILL tell ya "you did something wrong" to cause the problem (see #2 & #3)...
9.-after the work is done, don't assume the problem has been corrected (see #2 & #3)...
drive to a near-by rv/state park and use the damn thing over night, some place OTHER than the terra port...
10. -mulitple trips to j/c may be needed before they finally take the time to properly sort out the issue (see #2 & #3)...
-additionally they should replace your 30 amp cord for FREE (under warranty), it's a 200$ item...
this of course all assumes you've done the basics (like checking battery water level) and didn't do something silly...
like plug into a 220/240 volt power supply, try to run the a/c on LOW VOLTAGE or rewire the unit after delivery...
cheers
2air'