Originally Posted by AirstreamInc
We're very sorry to learn about the issue you are having. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.
You can also reach Airstream Customer Service and Technical Support firstname.lastname@example.org*
JakeS, the above response is a canned response by some pr people that Airstream has hired to make it seem as if they are responding. Though I don't doubt they forward your info to Airstream, it seems rarely if ever does aAirstream act on that info. If you want info from Airstream, your best path is to call the customer support line. And be persistent.