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Old 08-30-2018, 12:25 PM   #1
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2019 25' Flying Cloud
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When to Expect Build Completion?

We ordered an Airstream instead of buying one that was on the dealer's lot. The sales manager said he made the order on 13 Aug. How long should it take before Airstream lets the dealer know the expected build completion date and VIN number? The sales manager said he notifies the customer the same day he gets the notice from Airstream. I believe him, but to me two and half weeks seems like a long time without word.
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Old 08-30-2018, 02:45 PM   #2
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Can't guarantee that this year will be like last, but we ordered our AS on August 9, 2017.

The build started December 6th, we visited the factory December 12th when the trailer was nearly finished, and took delivery in Georgia December 21st.

BTW, once you get the VIN and build date plan a trip to Jackson Center to watch your trailer go through some part of it's build.

Have fun!
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Old 08-30-2018, 03:01 PM   #3
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Hi

As of a week or so ago, the factory was running about 5,000 RV's a year. They have about a 3,000 RV backlog. That would suggest a six month or so wait for a new trailer. It's never an exact thing. They build them in batches. When they schedule the next batch of 26' Flying Clouds that's when you will hear about your trailer. Roughly some time in February sounds like a pretty good bet for completion date.

Bob
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Old 08-30-2018, 03:07 PM   #4
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Quote:
Originally Posted by BigTexRex View Post
We ordered an Airstream instead of buying one that was on the dealer's lot. The sales manager said he made the order on 13 Aug. How long should it take before Airstream lets the dealer know the expected build completion date and VIN number? The sales manager said he notifies the customer the same day he gets the notice from Airstream. I believe him, but to me two and half weeks seems like a long time without word.
Last time I checked, it was about a five month wait between order and build.
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Old 08-30-2018, 03:09 PM   #5
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Originally Posted by uncle_bob View Post
Hi

As of a week or so ago, the factory was running about 5,000 RV's a year. They have about a 3,000 RV backlog. That would suggest a six month or so wait for a new trailer. It's never an exact thing. They build them in batches. When they schedule the next batch of 26' Flying Clouds that's when you will hear about your trailer.

Bob
Yep! We were told that the start of the next "batch" would begin (insert date) and ours would be the unit after the one that is going to the Hershey show. The "batch" started about 3 weeks ago. Ours gets built sept 2 - 10th. Not all trailers are built at the same time but I would think the factory would have an idea when it would be.

I called the factory's customer's service and they looked my trailer up and told me the date. As long as it is entered, it should have a date.
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Old 08-30-2018, 03:14 PM   #6
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Hi

Trailer start to finish should be in the 4 or 5 day range. They move them through the line quicker than you might think .....

Bob
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Old 08-30-2018, 09:15 PM   #7
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Thanks everyone for the replies.
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Old 08-31-2018, 10:11 AM   #8
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Our 2018 Classic 30RB Twin: ordered October 7, 2017 and delivered May 5, 2018.
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Old 08-31-2018, 11:35 AM   #9
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Unless the procedures have changed in the last 1.5 years since I last took the tour, Airstream does NOT build their trailers in batches. When you take the tour they made that quite clear. They build them as they receive the orders in that order. In fact I was surprised that they do it that way but itís pretty clear to see.

As far as the OPís original question, I had the VIN # and date of build within three days of placing my order and giving them the deposit. Iíd call the dealer again.
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Old 08-31-2018, 01:07 PM   #10
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To elaborate on my Post #2, above, when we ordered ours on Aug. 9 of last year the dealer said he still had one of his December allocation slots available, and we told him to go for it and paid our deposit.

I assume things probably work the same way - dealers are allocated build slots by month. I used to work for an auto manufacturer and that's how it went - every year the manufacturer and dealer agreed on what their allocation for the next year would be (their "Planning Volume"), and every month the dealer had a "last day of order change" (ldoc) by which time they went into the system and spec'ed out what they wanted to order for customers or for inventory for a given month in the future.
(With our company, if the dealer flaked out and missed his "ldoc" he got truck loads of white cars all equipped with whatever was the default selection of options.)

So your build date might vary by a month depending on when the order was placed vs. the "ldoc" date for that dealer, and whether or not they had already placed their order for specific units.

Call the dealer and ask.
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Old 09-01-2018, 06:08 PM   #11
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Hi

I think it's a bit less organized than dealers being allocated slots. They put in orders and don't have to fill in all the details when the order goes in. That holds a "slot" while they go off and try to sell a trailer. At the same time dealers have inventory here or there on lots around the country. In some cases slots from one dealer get traded for inventory from another dealer (I'd bet some cash is involved as well ) ....

Lots of fun !!!

Bob
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