Originally Posted by jcanavera
My Airstream dealer provides full hookup sites on premise. His standard is that you come to pick up your trailer, they have it all set up for you on his full hookup sites. At that point they spend about 3 hours with you going over all the operational aspects of the trailer. You spend the rest of the day and overnight getting familiar with your trailer. The next day you report any issues or problems which are fixed right away. Only after that process is done do you sit down to do the final paper work. Once that's dowe they will hitch up with you, and will do a test drive to verify that brakes and hitching system are properly functioning.
The above is from Jack in post 28 of this thread. In a later post (32) Jack responds to a query of who the dealer is. His response is Bill Thomas Camper Sales. I live in the same county as Bill Thomas' and have been looking at AS for several months. Trying to do my homework, reading this forum and trying to educate myself. This is not my first RV purchase, but my first AS purchase.
BLUF (Bottom line up front): Thus far I have been treated very well and with respect by Bill Thomas' and am very happy.
I do wish I had the relationship with the dealer that Jack does!
I was talking to my salesperson about the purchase process. He took the time to explain it to me. I then showed him Jack's post from above. My salesperson said everything was true (and basically what he had previously told me), except, I would need to make the purchase BEFORE I spent the night. Any problems would be corrected the next day, if I spent the night Monday thru Thursday or Monday morning if I spent the weekend unless there would be a part required that needed to be ordered.
I would be permitted to do my own separate PDI BEFORE signing the paperwork, if I so choose. I will be so choosing!
Thank you to all who share their experiences on this forum. It is a HUGE help to this wannabe newbie.
Fly Navy and Beat Army!