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Old 07-25-2020, 09:42 AM   #1
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2019 27' Tommy Bahama
Midland , MI
Join Date: May 2019
Posts: 84
Voyager Rear Camera Dead in 2 months. How to replace?

We bought our new TB Airstream in May, 2019 and the rear camera worked at the dealer. We used it for 2 weeks in the Fall and I was unable to pair the camera to the display but I thought I was just missing something and didn't worry about it. This Spring I was still unable to pair the camera to the display. I finally got out a ladder and checked the camera to find it was full of water. I looked at options for replacement and found Amazon sells both the entire set, including the monitor for $427.50 or the camera alone for $208.63.

I took the original camera apart trying to find a simple way to attach a new one if I decide to go that route. See pictures. It turns out the power cord is connected directly to a second circuit board in the camera and getting to that requires complete disassembly. So if I want to use the existing power cord I either have to cut the cord from the new camera and splice it in, or take the new camera apart to get to the circuit board. I'm sure doing either destroys any warranty the camera would carry. If I could snake the new power cord into the trailer and hook it to whatever it's connected to now, I wouldn't have to cut the cord or open the camera, but I have no idea how to do that. I don't want to cut into any of the interior panels. Our trailer is a front bedroom model and there isn't any obvious approach to getting into the front bulkhead.

When I opened the camera I found it was half full of water! It appears to have decent seals but obviously they didn't do the job. We store the trailer in a covered indoor garage, so the only time water could have entered was over a period of about a month while we were campling and setting up. There was a silica gel packet inside the camera which was sodden.

Reading the reviews on this camera on Amazon, I found many people have had water problems with this camera. So, maintaining the warranty is important as the new one may leak as well. Any thought on options to wire it are welcome.
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Old 07-25-2020, 10:08 AM   #2
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2012 25' FB International
Trent Woods , North Carolina
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Did you buy the new camera? I believe, though, you probably broke your warranty as soon as you opened the camera. Still you might try your dealer first as it should have been a warranty replacement. If you have to do a DIY either do a waterproof splice or go to West Marine and get a marine grade, waterproof, 12v connector.
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Old 07-25-2020, 10:27 AM   #3
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2019 22' Sport
Port Coquitlam , British Columbia
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It looks like the silica gel pack is tucked into the camera body? Was that there when you opened it? If so, I think Voyager is aware that moisture gets into the camera and have attempted to dry it out by putting the packet inside the camera.

Ours has ben fine and we get a lot of rain out this way.

I find it the camera functions but maybe not as good as it could with the field of vision.

I am going to try my GoPro in the back window and see how that works in comparison to the Voyager.
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Old 10-05-2020, 12:54 PM   #4
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2019 27' Tommy Bahama
Midland , MI
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Airstream said they would replace it. Finally heard from them a month after I sent them an inquiry. Their response came 2 months ago and no camera has showed up yet.

They also said I needed to cut the wires and splice. I normally do waterproof splices by cutting the wires at staggered lengths to prevent a big bulge, solder them together, encase each wire in its own shrink tubing and then enclosing the complete cable in another shrink tube. Need to plan ahead of course. Iíve never had a problem with this approach and Iíve done a lot of these, in ground and my boat and cars.

The gel pack was in the camera when I opened it. It was sodden. And as I said, water poured out when I opened it, not a few drops, a regular stream. It must have been full. I canít believe that much water could get in in the short time we had the trailer outside. We store it in a private covered garage.
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Old 10-05-2020, 04:40 PM   #5
2020 Classic 33
 
Box Elder , South Dakota
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ASA Electronics stands by their product. I had water in mine, called ASA and had a replacement in 5 days. Easy to splice in the new one and tuck the wire back into the trailer. Don’t open the camera and try to do it internally. Not work screwing up the seal.
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Old 10-05-2020, 04:51 PM   #6
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2019 27' Tommy Bahama
Midland , MI
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I didnít try ASA Electronics. I will give them a call if no luck with AS. As I said in my post I did contact AS and they said they would send a new one. But havenít received it yet. Not a top of mind thing so time slips by.
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