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Old 08-07-2018, 10:58 PM   #1
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2018 19' Tommy Bahama
North Bend , Washington
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Propane Tank Switch/Valve

Today I went to switch my propane tanks as the one I was using was now reading red on the valve. This was only the second time that I have used this valve. The cheap piece of plastic just twisted completely off leaving me with no option to switch to my second tank. Really Airstream? $80,000 "Special Edition" with the cheapest valve available. Dissappointed 1st time Airstreamer...
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Old 08-11-2018, 09:41 AM   #2
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2019 28' International
Murphy , Texas
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Originally Posted by ESC2SNTY View Post
Today I went to switch my propane tanks as the one I was using was now reading red on the valve. This was only the second time that I have used this valve. The cheap piece of plastic just twisted completely off leaving me with no option to switch to my second tank. Really Airstream? $80,000 "Special Edition" with the cheapest valve available. Dissappointed 1st time Airstreamer...


Sorry to hear that, on our maiden voyage we had a few glitches but we were able to resolve them quickly with the help of the dealer and the wonderful people of this group.
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Old 08-11-2018, 02:09 PM   #3
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1974 Argosy 26
Morrill , Nebraska
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Quote:
Originally Posted by ESC2SNTY View Post
Today I went to switch my propane tanks as the one I was using was now reading red on the valve. This was only the second time that I have used this valve. The cheap piece of plastic just twisted completely off leaving me with no option to switch to my second tank. Really Airstream? $80,000 "Special Edition" with the cheapest valve available. Dissappointed 1st time Airstreamer...
Close both tank valves. Then swap the tanks. If the change over valve is still in the original position you can take the empty tank to be filled.
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Old 08-12-2018, 12:46 AM   #4
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2018 19' Tommy Bahama
North Bend , Washington
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Originally Posted by Jkreis View Post
Sorry to hear that, on our maiden voyage we had a few glitches but we were able to resolve them quickly with the help of the dealer and the wonderful people of this group.
The dealer has been totally supportive. We definitely value that.
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Old 08-13-2018, 02:51 PM   #5
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Originally Posted by ESC2SNTY View Post
Today I went to switch my propane tanks as the one I was using was now reading red on the valve. This was only the second time that I have used this valve. The cheap piece of plastic just twisted completely off leaving me with no option to switch to my second tank. Really Airstream? $80,000 "Special Edition" with the cheapest valve available. Dissappointed 1st time Airstreamer...
Hi ESC2SNTY,

We're very sorry to learn about this. Please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at customer_support@airstream.com

Thank you.
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Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
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