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Old 03-23-2020, 02:05 PM   #1
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Angry Rear-view Camera Problems

We recently purchased a 2020 Atlas equipped with a full-time rear-view camera that displays on a screen set in the position where you find a rear-view mirror on a car. However, our camera gives a hazy washed-out picture. It is so bad that you can hardly see a light-colored vehicle behind you on a sunny day. Does anyone have an idea if this is common and, if so, can it be fixed?
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Old 03-23-2020, 02:19 PM   #2
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Try carefully cleaning the camera lens. All my Toyota backup cameras get hazy after rain dries on them.
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Old 03-23-2020, 02:43 PM   #3
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Clean the lens is the right answer. In about 6 miles of driving on a dusty gravel road, my backup camera went from good to useless. Two minutes with glass cleaner and a rag restored it.
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Old 03-23-2020, 02:54 PM   #4
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While cleaning the camera, make sure the plastic screen protector was removed by the dealer on the camera glass.
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Old 03-23-2020, 02:55 PM   #5
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That would make it hazy for sure...
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Old 03-24-2020, 01:41 PM   #6
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I have a 2015 Interstate Ext. and have a different rear view camera issue. The video screen picture is displaying upside down. I can correct the problem by rotating the screen 180 degrees but I'm hoping for a more elegant solution.
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Old 03-24-2020, 03:30 PM   #7
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Quote:
Originally Posted by Ryoungca View Post
I have a 2015 Interstate Ext. and have a different rear view camera issue. The video screen picture is displaying upside down. I can correct the problem by rotating the screen 180 degrees but I'm hoping for a more elegant solution.
Flip the camera over?
Most rear view cameras are mounted in a bracket using four screws. Perhaps yours is one of them?
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Old 03-24-2020, 08:10 PM   #8
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I have the factory installed Voyager back-up camera on my 2019 Classic, and had the same problem with the reversed image. I was able to resolve the problem by holding the power button down about 5 seconds, after image was on the screen. This rotated the image. After doing this several times, I eventually got to the proper orientation.
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Old 03-24-2020, 08:11 PM   #9
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Oh come on! Read the manual. If it is a voyager you press a button and hold and the mirror choice comes up to flip or rotate!

Come on man!
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Old 03-28-2020, 11:34 PM   #10
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My backup screen is made by Pyle and I did finally push the menu button enough times to see the reverse image setting. Not sure how it became confused but the screen is showing the correct picture now.
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Old 08-09-2020, 05:29 AM   #11
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Quote:
Originally Posted by Krikati View Post
We recently purchased a 2020 Atlas equipped with a full-time rear-view camera that displays on a screen set in the position where you find a rear-view mirror on a car. However, our camera gives a hazy washed-out picture. It is so bad that you can hardly see a light-colored vehicle behind you on a sunny day. Does anyone have an idea if this is common and, if so, can it be fixed?
Hi-
We bought a 2020 Atlas in May and from the start it wasn't nearly as clear as the side cameras. But we just returned from a trip and the center of the rear view camera is very hazy. Did you find a cure for yours?
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Old 08-09-2020, 06:58 AM   #12
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The rear camera in my 2018 AI has never been great. My side cameras are sharp as can be. This spring, I had to drive a few miles of gravel road and the rear camera image went almost away. A few minutes with window cleaner helped a lot. It still did not match the side cameras, but it was again usable.
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Old 08-09-2020, 12:52 PM   #13
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After reading these posts I hoped maybe there was still plastic over the lens, or maybe it needed cleaning. Turns out no plastic, and no amount of cleaning works. There is a round area in the center of the screen that is yellowish, washed out, and pretty much unusable. I'm wondering how hard it will be to change out the camera.
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Old 08-09-2020, 03:41 PM   #14
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If the wiring cannot be detached at the camera (mine can't) it is going to be a pain to change, as you'll have to get deep inside the Atlas to reach the connection point. Airstream uses a poorly-designed cover and a ton of sealant for the entry of the camera and awning wiring.
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Old 08-09-2020, 04:26 PM   #15
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My problem is that the backup camera will not work at the back of the twenty-five foot trailer to the cab of my F-150. The camera has power when the trailers marker lights are on. I removed the camera and brought it to the cab of my pickup and it works perfectly. Any ideas on what to try next. It is a Furrion system 2017 model.
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Old 08-09-2020, 10:11 PM   #16
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Go wireless

In my 2014.5 AI,was so bad that I removed it and installed a high-grade wireless camera along with a new display panel. The wires to the old camera were so small that I paired up several wires for +12v and ground. I had a great picture.

The camera in my 2018 GT is not very good, but not so bad that I have felt impelled to replace it.
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Old 08-17-2020, 11:51 AM   #17
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Quote:
Originally Posted by Pahaska View Post
The rear camera in my 2018 AI has never been great. My side cameras are sharp as can be. This spring, I had to drive a few miles of gravel road and the rear camera image went almost away. A few minutes with window cleaner helped a lot. It still did not match the side cameras, but it was again usable.
I wrote to Airstream about the rear-camera issue on the Atlas. Here is their reply:

"The only thing that we have been doing when an issue appears with the camera is replacing it. I know that sometimes moisture will build up under the lens and cause the image to be blurry or hazy. The unfortunate reality is the camera on the rear does not provide the same quality of picture as the 2 side cameras. If you truly believe there to be an issue with the rear camera you should schedule an appointment with your local Airstream dealer to have it addressed and replaced if they determine there to be an issue. Keep in mind that the rear camera does not display the same quality of picture as the side cameras so there is a small chance that you have higher expectations of the camera and it is performing as it should be. The dealer will be able to verify which scenario it is."

It doesn't sound very hopeful.
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Old 08-18-2020, 05:46 AM   #18
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They should upgrade

Iím having another company try to replace the camera at my expense. Itís a shame that Airstream doesnít remedy the problem by installing a better quality camera in the rear.
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Old 08-18-2020, 06:05 AM   #19
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Iím having another company try to replace the camera at my expense. Itís a shame that Airstream doesnít remedy the problem by installing a better quality camera in the rear.
I just had to replace mine at JC because of water intrusion through one of the corner screws (I disassembled to verify and dried it).....I wasn't happy about it....and the trip to JC was not easy as the camera was struggling to focus due to the water droplets.

The tech replaced it and then SEALED with the ACRY-L glue they use, hopefully that will be the end of it.

This is an OEM issue, not an Airstream issue.......I think they sell it outright for like $949 if I remember right in the Airstream store.....I was like.....OMG.

Quick google search shows you can get the whole system for around $399 or so.....but even if that includes install....my god.....that is a big labor install cost.....

They should be sealing these before they even install them on the unit.....ugg.
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Old 08-18-2020, 06:52 AM   #20
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Quote:
Originally Posted by SAT Bloom MN View Post
My problem is that the backup camera will not work at the back of the twenty-five foot trailer to the cab of my F-150. The camera has power when the trailers marker lights are on. I removed the camera and brought it to the cab of my pickup and it works perfectly. Any ideas on what to try next. It is a Furrion system 2017 model.
Call Furrion and have them send you a signal booster.
If it fixes the concerns they will charge the card you authorize.
It fixed our loss of signal, I mounted the booster inside the LP cover and powered it by splicing the jack power wire.
I powered the camera from the 12v power plug between the twin beds, wire running under the rear window. I used a lighted push button switch in the port.
I used Velcro to mount the camera, (one of my rules, never drill unnecessary holes in your AS).👍

Bob
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