RV News RVBusiness 2021 Top 10 RVs of the Year, plus 56 additional debuts and must-see units → ×
 


Reply
 
Thread Tools Search this Thread Display Modes
 
Old 10-23-2020, 10:47 AM   #1
The Gadget Guru
 
Airstream - Other
2021 Interstate 24GT
Golden Oak , Florida
Join Date: Jan 2018
Posts: 32
Is This Acceptable Roof Work?

I hope you don't mind me asking this question, but I was a bit taken back when I climbed on a ladder to view my the roof of my new 2021 Interstate GT.

Please note, I came from the Prevost world and while an Interstate costs around 10% of the price of a new bus conversion, I was a bit dismayed when I saw the installation of the satellite dish on the roof. So, I thought I would ask your opinion whether or not this is acceptable or if it may be deemed sloppy or rushed by the dealer.

As stated, I'm comparing this to a bus that cost quite a bit more, but the roof on the big bus was much neater. I welcome your responses.

Attached Thumbnails
Click image for larger version

Name:	Screen Shot 2020-10-23 at 10.54.59 AM.jpg
Views:	23
Size:	123.6 KB
ID:	381587  
GadgetGuru is online now   Reply With Quote
Old 10-23-2020, 10:52 AM   #2
Rivet Master
 
lsbrodsky's Avatar

 
2012 25' FB International
Trent Woods , North Carolina
Join Date: May 2013
Posts: 2,939
You already know the answer. There is no excuse for the lack of workmanship whether done by the local garage mechanic, a dealer, or even yourself. Problem is, whoever tolerated that level of hack workmanship cannot be trusted to carefully undo it and do it right.
Larry
lsbrodsky is offline   Reply With Quote
Old 10-23-2020, 01:07 PM   #3
Prof. of Pending Projects
 
wachuko's Avatar
 
2018 Tommy Bahama Interstate
Orlando , Florida
Join Date: Sep 2017
Posts: 2,520
Bought mine new as well (2018)... Right after I got mine I went over everything on the roof...

I got some Sikaflex 221 and redid all seals (since it was new I did not removed the one there). Placing tape and applying additional Sikaflex to make it look properly finished....

My concern with your photo is that I can't understand why that blob of sikaflex is there??? Did they incorrectly drilled the location of the satellite dish??
__________________
Safe travels!
Wachuko
WBCCI #26769
2018 Airstream Interstate 3500 Lounge EXT Tommy Bahama w/ARS
wachuko is offline   Reply With Quote
Old 10-23-2020, 01:27 PM   #4
4 Rivet Member
 
Teamaron's Avatar
 
Currently Looking...
2014 Interstate Ext. Coach
Boca Raton , Florida
Join Date: Jul 2011
Posts: 354
Looks like a mess of Disitin around that
Teamaron is offline   Reply With Quote
Old 10-23-2020, 07:11 PM   #5
CLOUDSPLITTER "Tahawus"
 
ROBERT CROSS's Avatar

 
2003 25' Classic
Zanadude Nebula , Milky Way
Join Date: Jun 2007
Posts: 16,247
Images: 1
Welcome Aboard 👍

Cheese & crackers got all muddy....You went on the roof?
Only birds and angels are allowed to see the roof.

No..THAT is unacceptable I would also demand it be re-done correctly, and explain the blob.
Return to the dealer, ask to see the Dealer Principal and show it to him or the Service Manager, I'll wager neither signed off on it, if they did, find another shop.
Call JC and send pictures.

The solar install is not anything to write home about...JC maybe.

Bob
🇺🇸
__________________
"Any nation that can survive what we have lately in the way of government, is on the high road to permanent glory."
Molly Ivins

"Mary-Jane....'cuz 2020 sucks"

Tahawus
🌤
ROBERT CROSS is offline   Reply With Quote
Old 10-23-2020, 07:32 PM   #6
Rivet Master
 
PB_NB's Avatar
 
2019 22' Sport
Port Coquitlam , British Columbia
Join Date: May 2020
Posts: 771
Images: 9
Blog Entries: 1
Congrats on the new Airstream GadgetGuru

On a positive note, they used the entire tube or case of tubes! It looks like you got all the Sikaflex that the shop had in their stores. What do you think is under the blob? Is there a large hole?

Perhaps the tech is taking a cake decorating course and this is a masterpiece.

But all kidding aside, give JC a call and send some photos and get this straightened out to your satisfaction. They will never know about it unless you tell them.

Like Bob says, the solar install looks weak. Maybe JC should be questioned about this as well.
__________________
--------------------
Peter.

"Live Long and Prosper \\//" - Spock
PB_NB is offline   Reply With Quote
Old 10-23-2020, 08:14 PM   #7
Rivet Master
 
Lily&Me's Avatar

 
2007 Interstate
Normal , Illinois
Join Date: Jan 2009
Posts: 16,188
I’m with wachuko...what the hell is under that big blob of caulk?

Our first Interstate was like this...looked like the caulk around every add-on had been put down by a toddler with a wooden spoon, and there were all sorts of issues covered with that caulk that eventually leaked.

Maggie
__________________
🏡 🚐 Cherish and appreciate those you love. This moment could be your last.🌹🐚
Lily&Me is offline   Reply With Quote
Old 10-23-2020, 08:20 PM   #8
Rivet Master
 
2019 30' International
Pennsylvania , Pennsylvania
Join Date: May 2016
Posts: 650
That's messy. It almost looks like the edge of a round plate under that blob. I'd call foul and explore the issue, surely desiring to know what's under there.


For me, it's always off to the factory for warranty work. That may be quite a drive for you, but I recommend it if you have the time and resources to do so.
__________________
If you ain't havin' fun you ain't doin' it right

2017 Ford CCSB F250 XLT 6.2L Gas 4x4 Ruby
2019 International Serenity 30 Rear Twin
majorairhead is offline   Reply With Quote
Old 10-23-2020, 08:30 PM   #9
Rivet Master
 
Halford1's Avatar
 
2019 19' Flying Cloud
Canyon Country , California
Join Date: May 2019
Posts: 732
I am shocked when I saw that theres a flexible solar panel... it is known for causing heat damage on roof.

Yes the sealant work is very shoddy...
__________________
2014 Ford Explorer XLT with factory installed Tow Package.

2019 Flying Cloud 19CBB
Halford1 is offline   Reply With Quote
Old 10-24-2020, 09:50 AM   #10
Rivet Master
 
Boxster1971's Avatar

 
2013 Interstate Coach
Fulton , Maryland
Join Date: May 2010
Posts: 3,398
Quote:
Originally Posted by GadgetGuru View Post
I hope you don't mind me asking this question, but I was a bit taken back when I climbed on a ladder to view my the roof of my new 2021 Interstate GT.

Please note, I came from the Prevost world and while an Interstate costs around 10% of the price of a new bus conversion, I was a bit dismayed when I saw the installation of the satellite dish on the roof. So, I thought I would ask your opinion whether or not this is acceptable or if it may be deemed sloppy or rushed by the dealer.

As stated, I'm comparing this to a bus that cost quite a bit more, but the roof on the big bus was much neater. I welcome your responses.
That is typical sloppy work from Airstream. You will see a lot of it if you look behind the surfaces of the van. Airstream trades on their designs and finishes, not the quality of their builds. To get Prevost quality in a B-van you need to buy from Advanced RV.
__________________
- - Mike
--------------------------
2013 Airstream Interstate Lounge EXT
Boxster1971 is offline   Reply With Quote
Old 10-24-2020, 01:03 PM   #11
2 Rivet Member
 
2016 27' Flying Cloud
McDonough , Georgia
Join Date: Apr 2016
Posts: 90
Hard to tell, but it also looks like the satellite dish base is blocking part of the solar panel.



P.S. If I had to guess, I'd say they drilled the first hole for the dish too close to the solar - if that dish were centered over the caulking blob it would have blocked a lot of the solar. (Just my 2cents, discounted by $.02)
Kittycatcat is offline   Reply With Quote
Old 10-24-2020, 01:38 PM   #12
Rivet Master
 
bibbs's Avatar
 
1977 Argosy Minuet 6.0 Metre
1973 21' Globetrotter
1975 26' Argosy 26
Vista , California
Join Date: Sep 2006
Posts: 573
I visited the factory and they have caulking in 55 gallon drums with pumps and hoses , they just pour it on, the trigger must of stuck.
bibbs is offline   Reply With Quote
Old 10-24-2020, 02:36 PM   #13
1 Rivet Member
 
1997 25' Safari
Laurel , Maryland
Join Date: Jan 2020
Posts: 5
? Not just NO but H**L NO!
I have done some sloppy work, this is well beyond my capabilities of sloppy!
As others have posted, this tech can NOT be trusted to fix it.
Solution? Unfortunately I don’t have any. Good luck. Rick
Rick n Mary is offline   Reply With Quote
Old 10-24-2020, 03:03 PM   #14
2 Rivet Member
 
Backfortyjoe's Avatar
 
2019 20' Flying Cloud
Eau Claire , Wisconsin
Join Date: Aug 2015
Posts: 79
Sloppy all the way

Canít figure out what they did or didnít do around the dome but the solar panels should be on some sort of standoffs. Not screwed to the rounded roof. Iím guessing that their will be trouble ahead in the near future if itís not taken care of. Back to the dealer and ask questions of how and why. If not acceptable answers then talk to JC. Good luck. Joe
Backfortyjoe is offline   Reply With Quote
Old 10-24-2020, 03:13 PM   #15
Rivet Master
 
RivetED's Avatar
 
2004 25' Safari
2018 26' Flying Cloud
2019 25' Flying Cloud
North Central Texas , USA
Join Date: Jan 2004
Posts: 816
Not that you need another opinion but I'll join the chorus. That is unacceptable and as already pointed out "what, if any, issue is that glob hiding?".

I would call Jackson Center and get them involved ASAP.
__________________
-Ed
RivetED is offline   Reply With Quote
Old 10-24-2020, 04:44 PM   #16
Rivet Master
 
2002 19' Bambi
Lafayette , California
Join Date: May 2005
Posts: 1,137
Quote:
Originally Posted by Halford1 View Post
I am shocked when I saw that theres a flexible solar panel... it is known for causing heat damage on roof.
Quote:
Originally Posted by Backfortyjoe View Post
the solar panels should be on some sort of standoffs. Not screwed to the rounded roof. Iím guessing that their will be trouble ahead in the near future if itís not taken care of.
Well, perhaps Airstream does not know about future trouble, but that is presently their standard solar panel installation on the Interstate. The attached picture is from the Airstream website.

Tim
Attached Thumbnails
Click image for larger version

Name:	Interstate Solar Panel.jpg
Views:	9
Size:	333.1 KB
ID:	381667  
Tim A. is offline   Reply With Quote
Old 10-24-2020, 07:01 PM   #17
Silver Star
 
rucos's Avatar
 
1970 23' Safari
Victoria , British Columbia
Join Date: Apr 2014
Posts: 301
It looks like they installed the sat dish then realized the solars panels wouldn't fit and moved it.... and then were totally hoping you wouldn't look up there!!! Time to raise a little hell !!
rucos is online now   Reply With Quote
Old 10-24-2020, 07:09 PM   #18
CRH
Rivet Master
 
1995 25' Excella
xxxxx , xxxxxx
Join Date: Apr 2015
Posts: 1,883
Its probably hiding roof damage
CRH is online now   Reply With Quote
Old 10-24-2020, 08:23 PM   #19
Site Team
 
Rocinante's Avatar

 
2016 Interstate Lounge Ext
Green Cove Springs , Florida
Join Date: Dec 2013
Posts: 6,482
Blog Entries: 49
Definitely not acceptable. What a mess.
__________________
Rocinante Piccolo is our new-to-us 2016 Interstate Lounge 3500 EXT
(Named for John Steinbeck's camper from "Travels With Charley")


Rocinante is offline   Reply With Quote
Old 10-26-2020, 07:27 PM   #20
Airstream Ambassador
 
AirstreamInc's Avatar
 
Jackson Center , Ohio
Join Date: Feb 2017
Posts: 635
Blog Entries: 1
Quote:
Originally Posted by GadgetGuru View Post
I hope you don't mind me asking this question, but I was a bit taken back when I climbed on a ladder to view my the roof of my new 2021 Interstate GT.

Please note, I came from the Prevost world and while an Interstate costs around 10% of the price of a new bus conversion, I was a bit dismayed when I saw the installation of the satellite dish on the roof. So, I thought I would ask your opinion whether or not this is acceptable or if it may be deemed sloppy or rushed by the dealer.

As stated, I'm comparing this to a bus that cost quite a bit more, but the roof on the big bus was much neater. I welcome your responses.

Hi GadgetGuru,*
Please send us a direct message with your contact information, email and the last 6 digits of your VIN so we can learn more and share it with our Customer Service and Technical Support team. We look forward to helping you get this resolved.

You can also reach Airstream Customer Service and Technical Support at*customersupport@airstream.com

Thank you.*
__________________
Official account for Airstream, Inc.
Airstream Customer Service and Technical Support can be reached at 1 (877) 596-6111, option 1.
AirstreamInc is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Finding Acceptable Diesel? NOLA_russ Sprinter and B-van Forum 67 05-13-2017 12:51 PM
Acceptable voltage drop on 12V? ESCAPE POD Batteries, Univolts, Converters & Inverters 16 02-24-2011 10:41 AM
Acceptable propane leakdown rate? Jabba LP Gas, Piping, Tanks & Regulators 7 04-18-2003 07:49 PM


Featured Campgrounds

Reviews provided by

Disclaimer:

This website is not affiliated with or endorsed by the Airstream, Inc. or any of its affiliates. Airstream is a registered trademark of Airstream Inc. All rights reserved. Airstream trademark used under license to Social Knowledge LLC.



All times are GMT -6. The time now is 08:52 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2020, Jelsoft Enterprises Ltd.