Originally Posted by AirstreamInc
Hi Haasman, mineralfarme and M and R,
We are sorry to hear about the issues you are having with your power shades. If there is anything that we can assist with, please send us a direct message with your contact information and the last 6 digits of your VIN so we can share it with our Customer Service and Technical Support team.
You can also reach Airstream Customer Service and Technical Support at firstname.lastname@example.org
We look forward to helping you get this resolved. Thank You.
Hey folks .... thinking seriously about buying one of these. Stopped by store in southern wisco yesterday and they are beautiful. Seeing this post will cause me to pause and look at a different aftermarket company for my purchase. Unfortunately it hurts primary sales and resale values for current owners because buyers like me move on.
AS, I would do whatever you can to help these customers and make right by your designs and craftsmanship or suffer the inevitable consequences.
I'll check back before buying something because the AS brand is on another level due to reputation but this is a turn off and these things are big investments.
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