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Old 10-25-2011, 08:54 PM   #901
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Originally Posted by Trex View Post
Thanks Sal... So Far...so good with OODM. Just wondering if anyone had to pay in advance for a back ordered item from OODM....that's all. As you may already know, other dealerships require money up front on back orders...
I have made several orders with OODM and have been very happy with each and every item received. I didn't actually track payment dates and so on. I have a suspicion that you'll get a square deal with these guys. They are one of the oldest Airstream dealers in the world (I think THE oldest, but I could be wrong).
You'll be fine with OODM. Make sure to post the results here so that we can see the difference that REAL customer service makes.

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Old 10-25-2011, 09:25 PM   #902
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That bear ate me once too . . . won't happen again.
Thanks for that articulate, wise, helpful, insightful . . . post (and for the ones that mysteriously disappeared).
Indeed. Fool me once, shame on you. Fool me twice? There ain't going to be a second time when it comes to my money and dishonest businessmen.

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Old 10-26-2011, 10:49 AM   #903
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Originally Posted by Jim & Susan View Post
I have made several orders with OODM and have been very happy with each and every item received. I didn't actually track payment dates and so on. I have a suspicion that you'll get a square deal with these guys. They are one of the oldest Airstream dealers in the world (I think THE oldest, but I could be wrong).
You'll be fine with OODM. Make sure to post the results here so that we can see the difference that REAL customer service makes.

Jim
Thanks so much for your interest & support Jim...

I will keep you posted... I got an email from OODM informing me my Rock Guard was being shipped by UPS, last week, with an UPS tracking number. I worry about the newbees, but if they call around & do some research before they order anything, they will be fine.
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Old 10-28-2011, 12:48 PM   #904
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This morning, the UPS guy delivered by new front window Rock Guard...very fast service from OODM, thank you very much.

I still must wait another 2 weeks to get my money back from another National RV dealer! Who couldn't deliver timely service. But, life goes on....you know who you are, give me my money back!!!!

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Looks like its time to watch the OODM video on "how to install a Rock Guard" I will post photos later today.... Hopefully!


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Old 10-28-2011, 08:09 PM   #905
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This afternoon, I installed my new Rock Guard, from OODM... I watched two of these "How to" video's before starting, one from OODM, and the other from youtube, produced for the "1970 Airstream DIY series"...

Watch and use the OODM video, and not the DIY, if you're planning to install your own Rock Guard. The DIY video tells you to use silicone to seal your mounting braket and screws. Also, they use more rivets, and less stainless steel screws to mount the Rock Guard.

Anyway, the task was pretty straight forward. The only problem I had was, one of the hinges was mounted on the wrong side of the Rock Guard brace. So, I had to drill out the rivet and drill another hole on the other side of the brace. And than reriveted the hing back onto the brace.

I also, glued the "M" back in place, which was hanging by one... rivet or screw? Would need to remove inside skin to see which one it is.....

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Old 10-28-2011, 08:19 PM   #906
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Rita looks great Rex! Thanks for sharing. The letters are fastened with posts cast into the letters. They are secured with self tapping nuts. Too bad you have someone holding your money hostage. Oh well, I guess you are like me.."Always Learning!"
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Old 10-28-2011, 08:48 PM   #907
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Rita looks great Rex! Thanks for sharing. The letters are fastened with posts cast into the letters. They are secured with self tapping nuts. Too bad you have someone holding your money hostage. Oh well, I guess you are like me.."Always Learning!"

Hey TOP... Thanks for the intel on the "Letters". I'm hoping that the glue I used today will work, and I won't have to remove the inside skin to replace one screw.

In regards to the "Hostage" issue, I think of it as a savings account... Except, that "other" RV dealership is collecting the interest, not me!


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Old 10-30-2011, 08:17 AM   #908
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Rex,

Haven't been reading too much on here lately. Though I posted last week about a 'bear bite' that I received. I think that my bite was probably much smaller than yours. Sounds like it could be the same bear. We'll have to compare notes. Not sure what is going to happen in the end but at very least, it'll be a long time until the bear gets to swallow the bite.
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Old 10-30-2011, 03:54 PM   #909
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Rex,

Haven't been reading too much on here lately. Though I posted last week about a 'bear bite' that I received. I think that my bite was probably much smaller than yours. Sounds like it could be the same bear. We'll have to compare notes. Not sure what is going to happen in the end but at very least, it'll be a long time until the bear gets to swallow the bite.
Mr. Hoot.... nice to hear from you! Yep, I have "Issues" with another RV Dealership, who shall remain nameless. They have $500+ of my money, and won't return my money for a full 30 days. Which is legal to do, but I think its a good way to "Run Off" return business. Hopefully, I will get my money back sometime Mid-Nov. Or sooner! If they want to "Play" nice!
PM me, if you want details.....

The Dude and The Bunny as....last night.
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Old 10-31-2011, 04:05 PM   #910
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Today I'm installing new carpet...Okay, let me restate that...I'm going to learn "How to Install" carpet. Because I hired an installer guy when I purchased the carpet from Home Depot. $97 for the install....

Anyway, I'm waiting for the installer to get here, so I took some pics of my next outside project on Rita. Removing the bumper wheels off the back end of Rita. And removing the PVC pipe from the underside of the old girl.
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Old 11-02-2011, 05:34 PM   #911
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Rex, just of curiosity, why are you removing the wheels? Maybe they aren't OEM and are causing problems?

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Old 11-02-2011, 09:41 PM   #912
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Rex, just of curiosity, why are you removing the wheels? Maybe they aren't OEM and are causing problems?

Jim
Hey Jim...nice to hear from you.

I'm removing the wheels because they can cause damage to the rear end... based on feedback I have received from a comercial vender. And I don't like the way they look. I haven't had them "hit" since I installed the new axles, and gained 4" in in the rear. So, as soon as I finish the Bedroom remodel, and it stops raining, (calling for rain tomorrow), I will be removing them...

So, do you think I should keep them? More feedback is a good thing, before I "take action." Do you have wheels on the rear of your Airstream?

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Old 11-03-2011, 04:34 PM   #913
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Hey Jim...nice to hear from you.

I'm removing the wheels because they can cause damage to the rear end... based on feedback I have received from a comercial vender. And I don't like the way they look......
Seems like two good reasons to me. I don't have them on mine. My 'Stream used to drag the tail end when pulling out of the driveway until I replaced my axles. I'm certainly not an engineer, but my only question would be is it better to drag on the wheels or the frame. Seems like you probably answered the question when you replaced the axles. You have a lot more room under there now, so there will be less chance to "bottom out" now. Probably a good plan.

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Old 11-03-2011, 06:55 PM   #914
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..... My 'Stream used to drag the tail end when pulling out of the driveway until I replaced my axles. I'm certainly not an engineer, but my only question would be is it better to drag on the wheels or the frame. Seems like you probably answered the question when you replaced the axles. You have a lot more room under there now, so there will be less chance to "bottom out" now. Probably a good plan.

Jim
When I first got my Airstream I posted a question about adding wheels because all of the SOB rentals we got had them. The overwhelming response to my post was "NO DON'T ADD WHEELS!". I don't know about your AS, but mine has skids installed as OEM hardware to protect the rear end of the trailer. I was told that replacing them was a lot cheaper than dealing with damage done by the wheels (e.g., crinkled corner panels, rear end separation, etc.). IMHO get rid of the wheels.
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Old 11-03-2011, 07:36 PM   #915
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Lots of progress on Rita! New rock guard looks SWEET!

I would think that the wheels will just lower the ground clearance ... and anything that makes you closer to the ground can't be a good thing.

If the adhesive on the "M" doesn't work there is some great 3m adhesive tape that others have used to attach emblems.

The sight of your feet in sandals makes me soooo green with envy We just made it thru our first snowstorm of the season. It was a doozy that knocked our power out for six days
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Old 11-03-2011, 08:05 PM   #916
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My vote: lose the wheels! The rockguard looks GREAT!
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Old 11-03-2011, 09:05 PM   #917
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Lots of progress on Rita! New rock guard looks SWEET!

I would think that the wheels will just lower the ground clearance ... and anything that makes you closer to the ground can't be a good thing.

If the adhesive on the "M" doesn't work there is some great 3m adhesive tape that others have used to attach emblems.

The sight of your feet in sandals makes me soooo green with envy We just made it thru our first snowstorm of the season. It was a doozy that knocked our power out for six days
Hey Ms reiner... sorry to hear that you loss power for 6 days. Flooding, and now early snows! Tough weather year, for you folks in the north east.

Today we got approx. .10 inch of rain, our coldest day, so far this fall... 55 degrees with lows in the mid 30's tonight. I was bummed out because I had to wear socks today!

I plan to remove the wheels once the weather clears...

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Old 11-03-2011, 09:18 PM   #918
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Today we got approx. .10 inch of rain, our coldest day, so far this fall... 55 degrees with lows in the mid 30's tonight. I was bummed out because I had to wear socks today!


Mr Trex,
LOL - You know they make special socks for sandals ya know! Thanks for making me laugh
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Old 11-03-2011, 10:22 PM   #919
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My vote: lose the wheels! The rockguard looks GREAT!
Mr. Max... I really love the new Rockguard, it really ties the whole trailer together...man, and it cost $40 less at Out of Doors Mart, (Sale price & shipping), compared to the "Other" national Airstream dealership. 11 more days before the "Others" return my money,... because I canceled my order with them 19 days ago. GIVE ME MY MONEY BACK NOW!!!!

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Old 11-04-2011, 12:06 AM   #920
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Looking good.
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