I had the same experience with Inland. I purchased our first AS last Fall, and I've called Inland twice and ordered once (the first time I wasn't sure exactly what all I needed to order). I was very impressed with the knowledge of the ladies I spoke to on the phone. When I did ask a question that the person I was speaking too wasn't 100% sure about, she put me on hold, and 30 secs later Andy was talking to me on the phone helping to answer my quesitions. I truly felt the passion that Andy has for AS. He spoke with me for probably 15-20 mins and there was no pressure to buy anything and said to call back anytime if I had additional questions.
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