Originally Posted by ChitownMike
I typed a response but it didn’t post so I am going to try again. If the original post somehow also shows up, I apologize for the duplication. I appreciate you advice on things to consider when buying. I am doing some of those things like continually researching models and watching tons of video but have not considered others like storage placement and size as well as ability to clean bathrooms. I find that my favorite model tends to move around. I am not settled into a 30 foot twin configuration as I like the separate dinette and sofa as well as the panoramic views in the main living area. I also like not having to store extra cushions. I noticed you are from Kansas City. I live there too (Chicago transplant). Did you buy from a local dealer? I have been to both Reliable RV and Bill Thomas Camper Sales. I liked the people at both places but found the selection at Bill Thomas greater. The post sales close process is also important to me. I did not think to ask about it when I visited Reliable and did not get a response about it when I emailed them. I asked prior to visiting Bill Thomas so the sales guy was ready when I came. He showed me their service area as well as the spots they had set up for overnight stays. I was impressed. That being said, price is going to be important. My guess is Colonial will be aggressive on price at Hershey so I will have to weigh a good price and good post close process against a 2,000 mile round trip to buy a trailer. I would love to hear your thoughts.
Yes we are in Kansas City.
We are on our third Airstream (first two --22 sport and 25 FC rear bed twin--were each in accidents and we traded vs having them repaired).
We got all 3 at Bill Thomas.
Before we purchased we also looked at Reliable (at that time they had just begun selling Airstreams I think), and we looked at Shorewood (which used to be in Des Moines, but now is only in Twin Cities), and we looked in Milwaukee since we were there on a vacation.
Our sales experience at BT has been just fine. Sales people were knowledgable. They seem to know what they are doing as to rig set up and walk through.
We always called ahead to set an appointment when shopping, and we would arrive right after opening on Saturday morning.
We have only needed minor warranty tweaks and to do that we called to set an appointment and drove and dropped off, and then returned a week later to pick up. Not fun, but it is what it is.
BT is an experienced dealer. I think you can your quotes and give them the opportunity for your business.
I will say that once you really see all of the various options that you may find it important to have a feature or option that BT doesn't have on the lot. In that scenario I don't know if they are competitive on a factory order or not.