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Old 09-20-2020, 11:47 AM   #1
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​2020 Atlas​
Carmel , Indiana
Join Date: Sep 2020
Posts: 6
Atlas Murphy bed Exchange Information

My first coach. I would love to find someone that will exchange ideas/operation and problems regarding a 2020 Atlas Coach. Please let me know. Airstream hasn't been much help...they are too busy.......
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Old 09-22-2020, 09:48 AM   #2
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St George , Utah
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Quote:
Originally Posted by skweaver View Post
My first coach. I would love to find someone that will exchange ideas/operation and problems regarding a 2020 Atlas Coach. Please let me know. Airstream hasn't been much help...they are too busy.......
I can't offer anything right now, since our 2021 Atlas is on order and not expected until at least November. But I hope that other Atlas owners will contribute to this thread and I certainly will follow it. When I get my Atlas I will contribute what I can. I am downsizing from Class As and have found that forums are a goldmine of information for owners. I hope to find the same community for Atlas owners.
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Old 09-24-2020, 09:34 PM   #3
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FOOTHILLS , AB
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Posts: 9
I have an 2019 Atlas. What are your concerns?
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Old 10-12-2020, 04:38 PM   #4
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2015 25' Flying Cloud
2018 33' Classic
​2020 Atlas​
Pullman , Washington
Join Date: Dec 2017
Posts: 50
We are supposed to pick ours up at the end of October - happy to share experiences and ideas as well!
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Old 10-15-2020, 08:15 AM   #5
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​2020 Atlas​
Greensboro , North Carolina
Join Date: Apr 2020
Posts: 23
We got our 2020 Atlas in May, and have made several trips. Two and 3 nights at a time to learn about it, and got back last week from a 10-day trip from home (Greensboro, NC) to New England. Everything was great. Will be glad to share any info I can. We're very happy so far with the choice - it's great to drive, just the right size for the two of us, and the setup/takedown is so easy.
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Old 10-15-2020, 04:10 PM   #6
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​2020 Atlas​
Greensboro , North Carolina
Join Date: Apr 2020
Posts: 23
Learning about the Atlas

Sorry for the long post, but trying to pass along some of the things I've learned:

When doing research before buying the Atlas (our first RV of any kind) I read of a few problems people had experienced, although there weren't many. There a few mentions of problems with steps not closing, and a couple about the stabilizer pads not extending or retracting. So I contacted Airstream and asked if I could get info about fixes before they might be needed so that I wouldn't get stuck someplace after hours. They replied quickly with this:

"Is there an issue with the double step.... WELL... I truely do not believe so. And I will explain and attach a guide showing what you can do "if" the need happens.

The step motor is protected by a shear roll pin designed to break if to much stress is placed on the step. Please understand this is my thoughts... when the step is opening up when you are inside, they are some times slower than we are moving. And "you" step on them before they are down all the way, the extra weight I think breaks the shear pin. And you guessed it, they do not go up.

Every call I have had, the steps to do go up... So the shear pin was "ok" lowering the step. And we can conclude the step shear pin broke on the way down.

Attached is a guide that helps show how to access the shear pin, and the last pages shows what pin can replace it.

Other items to have when traveling or "know" how to operate.
***Fuses - buy the variety pack fuses and have them on hand just in case. these are located in your panel by the lower right area of the TV.

***200 amp main battery fuse, attached what you might be able to order off Amazon. You can buy from other places also.

*** How to open and dump the black and grey tank valves. No one plans on having to do this... but stuff happens while traveling. Along with this find the Macerator pump manual screw and bring a straight / slotted screw driver. Load water in the tanks, and "act" like the valves are broke and manually them to learn how in your drive way."

Steps Fix:
Atlas project 2000 step guide.pdf

Extra Fuses to have on hand:
Click image for larger version

Name:	Emergency midi fuses from Amazon 150 amp.jpg
Views:	10
Size:	71.7 KB
ID:	380938

As for potential problems with the stabilizer legs, I have learned that they extend and retract by the use of a screw type of rod that is turned by an electric motor. In the event of a failure, I've read that a 5/8" socket can be used on the end, opposite the motor, with a ratchet to turn the rod.


I have not had these or any other problems, but just wanted to be prepared just in case.
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Old 10-15-2020, 04:55 PM   #7
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St George , Utah
Join Date: Aug 2020
Posts: 3
Thanks for posting that information. My Atlas isn't expected until the end of the year, but gathering information from this forum is a great way to be prepared for it.

I've owned Class A motorhomes for years and am currently downsizing to the Atlas. But over the years I learned a great deal of valuable information from the relevant IRV2 forums - and I hope I contributed some useful information as well. I want to keep that up here.
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Old 10-19-2020, 06:34 PM   #8
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2021 Atlas
Calabasas , California
Join Date: Oct 2020
Posts: 5
I am the new owner of a 2021 Atlas and have had multiple issues with multiple systems and components. The dealership and Airstream's service departments both seem unable or unwilling to fix these issues and I just made a thread about it here asking for advice: https://www.airforums.com/forums/f44...ml#post2423647


I hope you have better luck than I have had so far!
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Old 10-21-2020, 04:01 AM   #9
wts
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2021 Atlas
Winter Park , Florida
Join Date: Oct 2019
Posts: 27
Quote:
Originally Posted by Binther View Post
Sorry for the long post, but trying to pass along some of the things I've learned:

When doing research before buying the Atlas (our first RV of any kind) I read of a few problems people had experienced, although there weren't many. There a few mentions of problems with steps not closing, and a couple about the stabilizer pads not extending or retracting. So I contacted Airstream and asked if I could get info about fixes before they might be needed so that I wouldn't get stuck someplace after hours. They replied quickly with this:

"Is there an issue with the double step.... WELL... I truely do not believe so. And I will explain and attach a guide showing what you can do "if" the need happens.

The step motor is protected by a shear roll pin designed to break if to much stress is placed on the step. Please understand this is my thoughts... when the step is opening up when you are inside, they are some times slower than we are moving. And "you" step on them before they are down all the way, the extra weight I think breaks the shear pin. And you guessed it, they do not go up.

Every call I have had, the steps to do go up... So the shear pin was "ok" lowering the step. And we can conclude the step shear pin broke on the way down.

Attached is a guide that helps show how to access the shear pin, and the last pages shows what pin can replace it.

Other items to have when traveling or "know" how to operate.
***Fuses - buy the variety pack fuses and have them on hand just in case. these are located in your panel by the lower right area of the TV.

***200 amp main battery fuse, attached what you might be able to order off Amazon. You can buy from other places also.

*** How to open and dump the black and grey tank valves. No one plans on having to do this... but stuff happens while traveling. Along with this find the Macerator pump manual screw and bring a straight / slotted screw driver. Load water in the tanks, and "act" like the valves are broke and manually them to learn how in your drive way."

Steps Fix:
Attachment 380937

Extra Fuses to have on hand:
Attachment 380938

As for potential problems with the stabilizer legs, I have learned that they extend and retract by the use of a screw type of rod that is turned by an electric motor. In the event of a failure, I've read that a 5/8" socket can be used on the end, opposite the motor, with a ratchet to turn the rod.


I have not had these or any other problems, but just wanted to be prepared just in case.
Our 2021 Atlas is coming soon and your post and instructions are in my OneNote for all things Atlas. Really appreciated.
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Old 10-22-2020, 02:28 PM   #10
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​201​9 Atlas​
FOOTHILLS , AB
Join Date: Sep 2020
Posts: 9
I took delivery of our new Atlas at the end of August. We then departed on a 2 week Alberta to Quebec 8000km trip. The Atlas performed flawlessly.

Wifey and I had a great trip and are looking forward to next spring for our next trip.


I found this video and found it very helpful. Much more so that our dealer provided on delivery

https://youtu.be/4WmT_HjxUAg

My main annoyance was the stabilizer retraction causing an error message. once I viewed this video it turns out you need to press the retraction button a few times once retracted.
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